Head of Clients

6 days ago


London, UK, United Kingdom Blue Legal Full time

A full-service global law are currently recruiting a new Head of Clients & Markets for their London office with a global remit. The roleholder will collaborate closely with the Client Director, Partners and Key Stakeholders to support on all elements of the firm’s clients and marketing strategy.


The Responsibilities:


  • Execute all facets of the C&M Strategy to capitalise on synergies, foster connections, and enhance lead generation throughout the network.
  • Collaborate with SLPs and Sector BD to develop action-oriented strategic plans for key sectors that align with the firm’s overarching objectives, while evaluating current and future needs, market trends, risks, and opportunities.
  • Cultivate strong relationships with SLPs and the wider partnership through regular and visible interactions, aiding in the communication of the firm's and regional C&M Strategy.
  • Take the initiative in designing capability programs that empower CRPs and client teams to build stronger and more profound client relationships.
  • Work with the C&S team to identify and seize new business opportunities with the firm's most important clients.
  • Oversee client plans for priority clients in collaboration with the C&S team, supporting implementation and monitoring progress.
  • Ensure the C&S team actively engages in Client Insights and personally take part in client feedback meetings.
  • Enhance the Client Strategy by fostering a culture that values client insights, leading to a better understanding of client needs.
  • Manage, mentor, and guide CRMs and the BD sector team to ensure they consistently provide quality support to our strategic clients and sectors.
  • Establish clear performance standards for CRMs and BD sector leaders by setting expectations, offering regular feedback, and assessing performance to drive the team toward achieving our business plan.
  • Represent the firm at a senior level and contribute significantly to the vision and strategy of Clients and Sectors.


The Candidate:


  • Demonstrable strong knowledge of the market in the UK & EMEA
  • Proven leadership skills at a similar level.
  • 15 or more years’ experience working in a BD role in a professional services environment, preferably within a law firm (or equivalent experience).


Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.


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