Front Office Assistant

6 days ago

South West London, London, United Kingdom The Cavendish London Full time

We are looking for charming and thoughtful individualswith a passion for service excellence to join our team as a Front Office Assistant.

As a Front Office Assistantyou will:

  • Be highly courteous and give our guests a memorable welcome and lasting impression
  • Provide exceptional service by demonstrating full knowledge of our products, services and facilities
  • Ensure that the daily task list is completed effectively
  • Work collaboratively with your colleagues to deliver captivating experiences
  • Take initiative in accommodating our guests needs in a resourceful manner


Successful Front Office Assistantshave:

  • Excellent guest engagement skills
  • An ability to bring the guest experience to life throughout the hotel
  • Willingness to learn and work with IT systems quickly
  • The ability to communicate and organize yourself in line with different guest expectations
  • A good command of English is essential, a second language is advantageous

In return, we offer:

  • Genuine career opportunities within our business
  • Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
  • Employee recognition scheme through guests and fellow team members
  • Refer a Friend bonus
  • Employee stay rates throughout Europe (after passing probation)
  • A PERKBOX subscription with benefits, retail discounts and savings available from your first day
  • Staff incentives when you and the team perform
  • Employee Assistance Programme
  • A daily travel allowance for every day you come to work
  • Team meals when on duty


About us:

Nestled in the heart of Londons Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.

The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.


AMRT1_UKCT

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