Current jobs related to Head of Dispatch and operations - Gatwick UK, Surrey - DiverseJobsMatter


  • Gatwick, United Kingdom DiverseJobsMatter Full time

    We are seeking an experienced and dynamic individual to join our team as the Head of Dispatch and Operations at Gatwick Ground Services, based at London Gatwick. In this pivotal role you will oversee our Dispatch and Operations department, ensuring that services meet high standards of quality, safety and customer airline satisfaction. You will lead a...


  • Cambridge, UK, United Kingdom Cambridge University Press and Assessment Full time

    Job Title: Head of Environmental Accounting and ReportingSalary: £67,300 per annumLocation: Cambridge/HybridContract: Permanent/ Full Time (35 hours per week) Are you passionate about environmental sustainability and ready to make a significant impact? If so, we want to hear from you! The Operations Environment Team are seeking a dynamic and experienced...


  • Cambridge, UK, United Kingdom Cambridge University Press and Assessment Full time

    Job Title: Head of Quality, Governance & ReportingSalary: £66,400 - £88,900Location: Cambridge/ HybridContract: Permanent This role will be responsible for the effective governance and control of our services, and the quality management controls, procedures and reporting across Assessment Operations delivery activity, to achieve Assessment Operations...

  • Head of Finance

    4 weeks ago


    Reading, UK, Berkshire, United Kingdom Wade Macdonald Full time

    Financial DirectorLocation: Berkshire (Remote) occasional travelSalary: £100,000 - £110,000 plus 25% bonus and benefitsAbout the Client:Our client is a dynamic global software company based near Reading, Berkshire. known for its innovative solutions and a strong presence in the communications sector. Committed to creating cutting-edge technology, they...


  • UK, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN) is currently looking to recruit a Project Manager to work on Contracts across the UK. As the Project Manager you will be part of our Operational Team who are responsible for the successful delivery of Over head Line Projects. Potential projects will include both the full refurbishment of existing Over...


  • UK - Southeast England, UK, United Kingdom Odgers Berndtson Full time

    The Head and members of the Governing Council of Benenden School invite applications for the position of Chief Operating Officer (COO). Founded in 1923, Benenden is one of the leading independent schools in Britain and is situated in 250 acres of beautiful parkland in Kent. Some 550 girls benefit from Benenden’s ‘A Complete Education’ (ACE), with the...


  • Cambridge, UK, United Kingdom Cambridge University Press and Assessment Full time

    Job Title: Operational Excellence Process ManagerSalary: £34,500 - £44,850Location: Cambridge, UK/HybridContract: Permanent/Full Time (35 hours per week) Do you have experience and interest in process improvement and a strong drive to improve operational efficiency?If so, we would like to hear from you! As a skilled Operational Excellence Process Manager,...

  • Project Manager

    3 weeks ago


    UK, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN)  is currently looking to recruit a Project Manager  to work on Contracts across the UK. As the Project Manager you will be part of our Operational Team  who are responsible for the successful delivery of Over head Line Projects. Potential projects will include both the...


  • Cambridge, UK, United Kingdom Cambridge University Press and Assessment Full time

    Job Title: Customer Enablement ManagerSalary: £34,500 - £44,850Location: Cambridge, UK (with some flexibility for hybrid working)Contract: Permanent/Full time (35 hours per week) Are you ready to make a difference to an exciting, complex digital organisation? We have an exciting opportunity for a Customer Enablement Manager to join a passionate,...

  • Project Manager

    3 weeks ago


    UK, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN) is currently looking to recruit a Project Manager to work on Contracts across the UK. As the Project Manager you will be part of our Operational Team who are responsible for the successful delivery of Over head Line Projects. Potential projects will include both the full refurbishment of...

  • Project Manager

    3 weeks ago


    UK, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN) is currently looking to recruit a Project Manager to work on Contracts across the UK. As the Project Manager you will be part of our Operational Team who are responsible for the successful delivery of Over head Line Projects. Potential projects will include both the full refurbishment of...

  • Project Manager

    3 weeks ago


    UK, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN) is currently looking to recruit a Project Manager to work on Contracts across the UK. As the Project Manager you will be part of our Operational Team who are responsible for the successful delivery of Over head Line Projects. Potential projects will include both the full refurbishment of...

  • Project Manager

    2 weeks ago


    UK, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN)  is currently looking to recruit a Project Manager to work on Contracts across the UK, initially based in Scotland.  As the Project Manager you will be part of our Operational Team who are responsible for the successful delivery of Overhead Line Projects. Potential projects will include both...

  • Project Manager

    2 weeks ago


    UK, United Kingdom M Group Services Full time

    Morrison Energy Services Transmission Networks (MES TN)  is currently looking to recruit a Project Manager to work on Contracts across the UK, initially based in Scotland.  As the Project Manager you will be part of our Operational Team who are responsible for the successful delivery of Overhead Line Projects. Potential projects will include both...

  • Assistant Manager

    3 weeks ago


    Gatwick, United Kingdom Zachary Daniels Recruitment Full time

    Assistant Manager | High Street Retail | Gatwick | Salary up to £30,000 Plus Bonus + Benefits | Fashion Zachary Daniels are recruiting for a Assistant Manager for popular high street retailer in the Gatwick area. This popular brand offers customers an energised level of service and top quality product, who have a loyal following that is continuing to...

  • Assistant Manager

    3 weeks ago


    Gatwick, United Kingdom Zachary Daniels Full time

    Assistant Manager | High Street Retail | Gatwick | Salary up to £30,000 Plus Bonus + Benefits | Fashion Zachary Daniels are recruiting for a Assistant Manager for popular high street retailer in the Gatwick area. This popular brand offers customers an energised level of service and top quality product, who have a loyal following that is continuing to...

  • Assistant Manager

    3 weeks ago


    Gatwick, United Kingdom Zachary Daniels Full time

    Assistant Manager | High Street Retail | Gatwick | Salary up to £30,000 Plus Bonus + Benefits | Fashion Zachary Daniels are recruiting for a Assistant Manager for popular high street retailer in the Gatwick area. This popular brand offers customers an energised level of service and top quality product, who have a loyal following that is continuing to...


  • UK - Southwest England, UK, United Kingdom Berwick Partners Full time

    About Imerys British Lithium With revenues approaching $4bn, Imerys is a global organisation specialising in the production and processing of industrial minerals. Imerys is one of Cornwall’s largest employers and has been operating in the UK for over 25 years, mining and processing China clay – also known as kaolin – ball clay and calcium carbonate....


  • UK - Southwest England, UK, United Kingdom Berwick Partners Full time

    About Imerys British Lithium With revenues approaching $4bn, Imerys is a global organisation specialising in the production and processing of industrial minerals. Imerys is one of Cornwall’s largest employers and has been operating in the UK for over 25 years, mining and processing China clay – also known as kaolin – ball clay and calcium...


  • UK - Southwest England, UK, United Kingdom Berwick Partners Full time

    About Imerys British LithiumWith revenues approaching $4bn, Imerys is a global organisation specialising in the production and processing of industrial minerals. Imerys is one of Cornwall’s largest employers and has been operating in the UK for over 25 years, mining and processing China clay – also known as kaolin – ball clay and calcium carbonate. One...

Head of Dispatch and operations

4 weeks ago


Gatwick UK, Surrey, United Kingdom DiverseJobsMatter Full time

We are seeking an experienced and dynamic individual to join our team as the Head of Dispatch and Operations at Gatwick Ground Services, based at London Gatwick. In this pivotal role you will oversee our Dispatch and Operations department, ensuring that services meet high standards of quality, safety and customer airline satisfaction. You will lead a dedicated team, managing day to day operations, coordinating with various departments, and driving continuous improvement initiatives to optimise workflow and operational performance.

If you have a proven track record in airport operations, excellent leadership skills, and a passion for delivering exceptional service, we want to hear from you.

What you’ll do:

  • Overall accountability and oversight of the Dispatch and Operations Department including OCC Duty Managers, Operations Controllers, Airside Offices, Gate Coordinators and Tow Team.
  • Achieving performance service level agreements and timely aircraft departure.
  • Motivating and supervising a team of Gate Coordinators to ensure smooth running of the dispatch operation.
  • Monitoring of staff absence.
  • Staff training, development and performance reviews.
  • Manage and ensure that all health and safety in the workplace is adhered to.
  • Maintain a healthy and disciplined workforce.
  • Ensure Gate Coordinators and all necessary GGS equipment is allocated correctly.
  • Maintain the relationship with ATC, CLC, GAL, Airlines and Service Partners to ensure efficient and productive operational performance.
  • Ensure that all CAA & Gatwick Airport Limited Byelaws are complied with at all times.
  • Maintain all aircraft schedules / databases / reporting and messaging protocols.
  • Raise, Investigate and Answer GSR’s in AIR or any Airline reporting system.
  • Adhere to department budget, managing overtime spend.
  • Maintain appropriate staffing levels in accordance with Airline SLA and GGS Department Budget.

What you’ll bring to Gatwick Ground Services:

  • The successful applicant will be able to demonstrate excellent communication skills in order to convey information to staff and other parties, using written and oral skills.
  • Good people skills are required in order to motivate and lead effectively in difficult situations while under operational pressure.
  • A Pro-Active Approach and forward thinking attitude to move the department forward and make improvements.
  • You should have a high standard of personal expectation and the ability to lead by a professional example.

Your experience:

  • At Least 8 years experience in an Ground Handling environment , at least 5 years experience in Dispatch and Operations.
  • You will require a detailed knowledge of Dispatch, Load Control, AAA / ACDM’s.
  • A good knowledge of our current customer requirements / SLA’s is essential.
  • A good working knowledge of all Systems used by GGS.
  • Full UK manual driving licence