Food and Beverage Supervisor

2 months ago

Glasgow G, Glasgow, United Kingdom Metropolitan Gaming Group Full time

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.

Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

JOB TITLE: Food and Beverage Supervisor

Are you ready to join the winning team?

We are looking for dynamic and friendly people who have a passion for food & beverage.

Working in a casino like ours is an experience of a lifetime. This is your chance to really make an impact with your career understanding hospitality standards in our casino environment and most of all, representing our renowned service.

Are you ready to join the leading hospitality team?

Our Venue has an international reputation for delivering world-class gaming and the best hospitality. Would you like to help deliver the perfect, bespoke experience while developing your career?

Within this role you will be vital to our customers service delivery, providing exceptional service, ensuring food and beverages are served within a timely manner and contribute to the overall guest experience.

MAIN FUNCTIONS OF THE JOB:

  • Complete orders placed by casino waiting staff promptly, efficiently and to the required standard and in accordance with the company's accounting and control procedures.
  • Ensure that at all times a sufficient supply of crockery, cutlery, glassware and utensils is available for use.
  • Use all equipment correctly and ensure that the work area, machinery and utensils are left clean and tidy at all times.
  • To provide, and ensure staff provide, outstanding customer service and guest relations at all times
  • To rectify any customer complaints or deal with any guest queries that may arise whilst on shift.
  • To assist the management team in completing team appraisals, service reviews and training.
  • To make recommendations to management on any and all aspects of the Club that could improve guest satisfaction
  • Assist with administrative tasks when required such as stock ordering & stock taking, managing timekeeping, managing restaurant bookings and enquiries etc..

ESSENTIAL SKILLS:

  • Outstanding customer service skills.
  • Exceptional interpersonal skills and able to maintain a positive, appropriate relationship with all guests.
  • Methodical and attentive to detail.
  • Ability to promote all areas of the Club and understand departmental specific operations and services to explain and guide the guest during their visit.
  • Previous experience in a customer service environment.
  • A team player.
  • Communicate in clear and concise English.
  • High level of personal integrity.
  • Strong work ethic with a passion for exceeding expectations.
  • Respect and appreciation to all.
  • Encourage and contribute towards a culture that supports everyone to be the best that they can be.

Benefits

We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer:

  • Hourly wage + Service Charge + Salary Enhancement From Midnight + Paid overtime
  • 50% off food and beverages in all of our UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentives
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Employee assistance programme: A confidential helpline providing 24/7 advice and counselling
  • Cycle to work scheme

Please Note: You must be aged 18 or above and have the right to work in the UK.


AMRT1_UKCT

  • Food & Beverage Supervisor

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Glasgow Science Centre Full time

    Glasgow Science Centre are recruiting a Food and Beverage Supervisor to be responsible for the daily supervision, development and operation within all Glasgow Science Centre (GSC) catering outlets including Café and Corporate Events to support the smooth running of the F&B department.You will assist the Event Operations Manager and Assistant Operations...

  • Food and Beverage Supervisor

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Hotel Du Vin Full time

    Join Our Team at Hotel Du VinWe are seeking a highly skilled and motivated Food and Beverage Supervisor to join our team at Hotel Du Vin. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest standards of service and quality in our restaurant and bar areas.Key Responsibilities:Supervise and coordinate the activities of food and...

  • Food & Beverage Assistant

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Maldron Glasgow Full time

    Food & Beverage Assistant – Maldron Hotel GlasgowWe have a fantastic new vacancy for Food & Beverage Assistant in the excellent Maldron Hotel GlasgowWhy us? Annual Leave Entitlement - increasing with length of service Future opportunities to develop within Dalata. We actively encourage internal development and progression. Free meals on duty as well as...

  • Food & Beverage Assistant

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Clayton Glasgow Full time

    Food & Beverage Assistant – Clayton Hotel Glasgow We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Clayton Hotel GlasgowWhy us? Annual Leave Entitlement - increasing with length of service Future opportunities to develop within Dalata. We actively encourage internal development and progression. Free meals on duty as well as...

  • Food & Beverage Supervisor

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Glasgow Science Centre Full time

    The roleTo be responsible for the daily supervision, development and operation within all Glasgow Science Centre (GSC) catering outlets including Café and Corporate Events to support the smooth running of the F&B department.To assist the Event Operations Manager and Assistant Operations Manager in the operational delivery of all catering outlets and...

  • Food and Beverage Manager

    2 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Crowne Plaza Glasgow - Valor Hospitality Full time

    £45,011.20Per Annum, 40 Hours Per Week (5 days a week)Get paid for doing what you love, get loads of rewards & benefits and learn new skills whilst you earn.Are you a strong leader with interpersonal and training skills? Agood communicator who isservice-oriented with an eye for details? A team player and a team motivator?You enjoy implementing and...

  • Food & Beverage Attendant (nights)

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Yotel Full time

    Named after one of the brightest stars in the universe, VEGA is a stellar addition to Glasgow's brilliant bar scene, shining brightly both by day and night.An out of this world' elevator transports you to the top floor of YOTEL Glasgow for a fun and fabulous fix of cheeky cocktails and big flavour food.By night switch it up a notch or two and escape...

  • Food and Beverage Service Manager

    1 month ago

    Glasgow, Glasgow City, United Kingdom Metropolitan Gaming Full time

    Food and Beverage SupervisorMetropolitan Gaming is seeking a dynamic and customer-focused Food and Beverage Supervisor to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring the smooth operation of our food and beverage services.Main Responsibilities:Manage the preparation and...

  • Hospitality Supervisor

    3 days ago

    Glasgow, Glasgow City, United Kingdom Hotel Du Vin Full time

    We are seeking a highly motivated and organized Hospitality Supervisor to join our team at Hotel Du Vin Glasgow. As a key member of our food and beverage department, you will be responsible for maximizing the output of our 3 AA Rosette restaurant, private dining rooms, meeting & event space, whisky snug, and wine list.In this role, you will work closely with...

  • Food and Beverage Team Lead

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom DoubleTree by Hilton Glasgow Central Full time

    DoubleTree by Hilton Glasgow CentralFood and Beverage SupervisorThe role of the Food and Beverage Supervisor is to motivate the team and lead by example, assisting the Management team and the Food and Beverage Manager in the smooth operation of the department. The Supervisor will support and deliver training to team members, actively developing the skills...

  • Food and Beverage Team Leader

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom DoubleTree by Hilton Glasgow Central Full time

    Food & Beverage Supervisor RoleWe are seeking a highly motivated and experienced Food & Beverage Supervisor to join our team at DoubleTree by Hilton Glasgow Central.The successful candidate will be responsible for leading the Food & Beverage team and ensuring the smooth operation of the department. This will involve motivating and developing the team,...

  • Food and Beverage Team Lead

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Klarent Hospitality Limited Full time

    Food and Beverage SupervisorWe are seeking a skilled Food and Beverage Supervisor to join our team at Klarent Hospitality Limited.About the RoleAssist the Management team and Food & Beverage Manager in the smooth operation of the department.Support and deliver training to team members, actively developing their skills and knowledge.Deal with guest complaints...

  • Food and Beverage Team Member

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom The Address Glasgow Full time

    Job DescriptionThe Address Glasgow is seeking a skilled Food and Beverage team member to support the Food and Beverage supervisor in delivering exceptional customer service and maintaining the highest standards of service quality.Key Responsibilities:Providing excellent customer service by serving guests and customers Food and Beverage while adhering to...

  • Food and Beverage Team Leader

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Klarent Hospitality Limited Full time

    We are seeking a skilled Food and Beverage Supervisor to join our team at Klarent Hospitality Limited. As a key member of our operations team, you will be responsible for ensuring the smooth running of our food and beverage department.Key Responsibilities:Assist the Management team and the Food & Beverage Manager in the operation of the departmentSupport and...

  • Food and Beverage Team Leader

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Hotel Du Vin Full time

    We are seeking a highly organized and detail-oriented Food and Beverage Supervisor to join our team at One Devonshire Gardens, a 3 AA Rosette restaurant in Glasgow. As a key member of our hospitality team, you will be responsible for maximizing the output of our restaurant, private dining rooms, meeting & event space, whisky snug, and wine list.The ideal...

  • Food and Beverage Team Lead

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Hotel Du Vin Full time

    Unlock Your Potential as a Food and Beverage SupervisorWe are seeking a highly motivated and organized Food and Beverage Supervisor to join our team at Hotel Du Vin. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our restaurant and bar.Key...

  • Assistant Food and Beverage Manager

    1 month ago

    Glasgow, G1, Glasgow, United Kingdom Metropolitan Gaming Group Full time

    Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.Our eleven city destinations across the UK and Egypt...

  • Bar Supervisor

    3 weeks ago

    Glasgow, G1, Glasgow, United Kingdom Glasgow Marriott Hotel Full time

    About Us: The Glasgow Marriott Hotel is undergoing an exciting refurbishment in 2024, bringing modern comfort and style to the city centre. Located near premier attractions like OVO Hydro, Hampden Park, and the University of Glasgow, our hotel offers a vibrant and welcoming environment for both guests and staff. Join us as in our newly refurbished bar and...

  • Food and Beverage Team Lead

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Metropolitan Gaming Group Full time

    At Metropolitan Gaming Group, we're dedicated to delivering exceptional experiences and service to our guests. As a Food and Beverage Supervisor, you'll play a vital role in our team, working in a dynamic and fast-paced environment.Key Responsibilities:Lead a team of food and beverage staff to deliver world-class service and hospitality standards.Develop and...

  • Food and Beverage Operations Manager

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom DoubleTree by Hilton Glasgow Central Full time

    DoubleTree by Hilton Glasgow Central Job OpportunityWe are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at DoubleTree by Hilton Glasgow Central. As a key member of our hospitality team, you will be responsible for leading by example and motivating the team to deliver exceptional customer experiences.Key...