Current jobs related to Customer Training Specialist - York UK, North Yorkshire - MyKnowledgeMap

  • Marketing Account Specialist

    3 weeks ago

    York, UK, North Yorkshire, United Kingdom ABL Recruitment Full time

    Marketing Account Specialist – French speakingThis truly lovely role is based in YORKSHIRE (or Venlo, The Netherlands) for linguists with either fluent FRENCH, DUTCH, GERMAN or SWEDISH who love the outdoor life and want to experience living and working in one of the most beautiful parts of the UK. This role will suit someone with some commercial...

  • French speaking Marketing Specialist

    2 weeks ago

    York, UK, North Yorkshire, United Kingdom Language Matters Recruitment Consultants Ltd Full time

    Job Reference: IAL 25005Job Title: French speaking Marketing SpecialistJob Type: PermanentLocation: York, EnglandSalary: £26,000 per annum + generous benefits packageA French speaking Marketing Specialist is urgently needed for an e-commerce based in York, Yorkshire to provide French language expertise across product listings and marketplaces. You will be...

  • Associate Support Analyst

    3 weeks ago

    York, UK, North Yorkshire, United Kingdom Page Outsourcing Full time

    As a Customer Service Specialist, you will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately capturedEnsure an exceptional level of customer service and satisfaction is met at all customer touch pointsPerform and undertake all aspects of support service (telephone calls, web...

  • Customer Team Leader

    1 month ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 26-08-2024 Customer Team Leader Location: Market Place, Helmsley, YO62 5BH Pay: £13.32 per hour Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 6:30am, afternoons, late evenings until 10pm and weekends, to be discussed at interview. Full, paid training...

  • Customer Team Leader

    1 month ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 21-08-2024 Customer Team Leader Location: 179b Long Street, Easingwold, YO61 3JB Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    4 weeks ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 10-09-2024 Customer Team Leader Location: Ryedale Court, Haxby, York, YO32 3SA Pay: £13.32 per hour Contract: 37.5 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    3 weeks ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 11-09-2024 Customer Team Leader Location: Market Place, Helmsley, YO62 5BH Pay: £13.32 per hour Contract: 21 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 6:30am, afternoons, late evenings until 10pm and weekends, to be discussed at interview. Full, paid training...

  • Customer Team Leader

    4 weeks ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 11-09-2024 Customer Team Leader Location: 75-77 East Parade, Heworth, York, YO31 7YB Pay: £13.32 per hour Contract: 39 hours per week + regular overtime, permanent, full time Working pattern: Varied shifts including early mornings (From 6:00am), afternoons, late evenings (Until 10:00pm) and weekends, to be discussed at interview. Full,...

  • Customer Team Member

    3 weeks ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 05-09-2024 Customer Team Member Location: 17 Church Street, Copmanthorpe, York, YO23 3SE Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including , afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You...

  • Customer Team Member

    1 month ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 21-08-2024 Customer Team Member Location: Piercy End Kirkbymoorside York, Kirkbymoorside, YO62 6DG Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 2 shifts per week starting at 6am, to be discussed at interview. Role will also include working in our in-store bakery Full, paid...

  • Customer Team Member

    3 weeks ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 13-09-2024 Customer Team Member Location: The Co-operative Food, Market Place, Easingwold, YO61 3AG Pay: £12 per hour Contract: 12 to 16 hours per week + regular overtime, part time, permanent Working pattern: Varied shifts including early mornings (5.45am), afternoons, late evenings (10.00pm) and weekends, to be discussed at interview....

  • Customer Team Member

    4 weeks ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 10-09-2024 Customer Team Member Location: Ryedale Court, Haxby, York, YO32 3SA Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer Team Member

    3 weeks ago

    York, North Yorkshire, United Kingdom CO-OP Full time

    Closing date: 06-09-2024 Customer Team Member Location: Piercy End Kirkbymoorside York, Kirkbymoorside, YO62 6DG Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: 2 shifts per week starting at 6am, to be discussed at interview. Role will also include working in our in-store bakery Full, paid...

  • Customer Team Member

    4 weeks ago

    York, North Yorkshire, United Kingdom Co-op Full time

    Closing date: 09-09-2024 Customer Team Member Location: Market Place, Helmsley, YO62 5BH Pay: £12.00 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid...

  • Customer Team Member

    4 weeks ago

    York, North Yorkshire, United Kingdom Co-op Full time

    Closing date: 05-09-2024 Customer Team Member Location: 17 Church Street, Copmanthorpe, York, YO23 3SE Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including , afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You...

  • Sales Specialist

    22 hours ago

    Scarborough, UK, North Yorkshire, United Kingdom MKM Building Supplies Full time

    Our Scarborough Seamer Road branch is looking to recruit for a Sales Specialist.In this position, you will play a key role in the sale of our full range of building supplies products therefore previous sales experience in a similar role within a builder’s merchant environment is essential.Responsibilities and DutiesProviding quotations for customersDealing...

  • Senior Radiographer

    3 weeks ago

    York, UK, North Yorkshire, United Kingdom Nuffield Health Full time

    Senior Radiographer – York Hospital – Up to £38,000.00 per annum, dependent on experienceOur York Radiology department currently have an opportunity for a Senior Radiographer. Continue your journey with us whilst we will support you to be your best and have a good work life balance.The opportunityAn opportunity has arisen for an individual wanting to...

  • Territory Sales Manager

    1 month ago

    York, UK, North Yorkshire, United Kingdom BMS Performance Full time

    Territory Manager - Pet Products Newcastle, North East and YorkshireThis UK brand leader is looking to recruit a passionate Petcare salespersonA unique opportunity to join a company in a growing categoryTerritory managers with proven track record in FMCG sales are of interest Incredible career path into Key Accounts and National AccountsThe Company: This...

  • Senior Actuarial Consultant

    4 days ago

    York, UK, North Yorkshire, United Kingdom BWD Search & Selection Full time

    We're looking for a Senior Actuarial Consultant to help guide clients through complex pension schemes. Our client has a diverse team of specialists, each an expert in their area. With a well-honed structure that ensures they stay connected, allowing them to deliver seamless, all-in-one solutions when clients need them. This setup encourages proactive...

  • Training & Apprenticeships Specialist

    1 month ago

    Sheffield, UK, South Yorkshire, United Kingdom Greencore Part time

    Training & Apprenticeships SpecialistPart-Time (3 days per week)We’re open to flexible working, and are happy to discuss working patterns to suit the right candidate.This is a Hybrid role, with a base at our Kiveton office in Sheffield. The role will require occasional travel to our sites and education provider offices.Why Greencore?We are a leading...

Customer Training Specialist

4 months ago

York UK, North Yorkshire, United Kingdom MyKnowledgeMap Full time

About us

MyKnowledgeMap is one of the UK’s longest established learning technology companies. We regularly win awards for innovation and continue to drive development of our products in new exciting areas. Our customers are mainly university medical and nursing schools and related healthcare organisations in the UK, Australia, USA, Singapore and other countries – and we are experiencing significant growth across all our target markets.



Overview

:We are seeking a dedicated and experienced Customer Training Specialist to join our team. The ideal candidate will be responsible for the production and maintenance of written training guides, updating existing guides, supporting pre-sales demos, conducting various training sessions, and exploring opportunities to enhance training materials to meet the evolving needs of our customers. This role will play a crucial part in ensuring our clients receive comprehensive and effective training to maximize their utilisation of our products and services


.
Key Responsibilitie

s:· Production and Maintenance of Written Training Guide

s:· Develop comprehensive written training guides for various user group

s.· Ensure training guides are up-to-date with the latest features and functionalitie

s.· Regularly review and revise existing training materials as neede


d.
Supporting Pre-Sales Dem

os:· Collaborate with the sales team to support pre-sales demonstratio

ns.· Assist in showcasing product features and capabilities to potential custome

rs.· Provide training-related insights to enhance the effectiveness of pre-sales dem


os.
Training Deliv

ery:· Delivery of product train

ing.· Conduct training sessions for students, administrative staff, practice staff, and external assess

ors.· Organise and facilitate regular BAU training sessi

ons.· Provide training on system administration and reporting, covering both basic and advanced conce


pts.
Development of Additional Training Mater

ials:· Create video guides to complement written training mater

ials.· Produce video guides aligned with product release notes to ensure users are informed about new feat

ures.· Develop customer-branded training guides and vi


deos.
Identifying Opportunities for Business Improv

ement:· Proactively identify and propose additional tasks and initiatives to enhance training effectiveness and benefit the bus

iness.· Collaborate with cross-functional teams to implement suggested improvements and optimise training proc


esses.
Essential skills & expe

rience:Excellent customer service skills – across all communication m

ethods.Proven ability to multi-task and prioritise issues as re

quired.Ability to learn and adapt quickly to changing functio

nality.Proven experience in instructional design, training delivery, and content devel

opment.Familiarity with learning management systems and training delivery pla

tforms.Strong communication and presentation

skills.Ability to work independently and collaboratively in a dynamic team envir

onment.Creative mindset with a passion for developing engaging and effective training mat

erials.Experience in video production and editing is


a plus.

  • BenefitsCompetitive startin
  • g salaryFlexible working, but would need to be office based (York) a minimum of 2 days
  • per week33 days holiday (including Bank H
  • olidays)Contributory pensio


n scheme