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Distal Extremities Account Manager

4 months ago

West Midlands UK, UK, United Kingdom Arthrex UK Full time

Distal Extremities Account Manager


Arthrex is a fast-growing Medical Device company in the Healthcare sector, specialising in the world of Sports Medicine but busy disrupting multiple other areas including Distal Extremities, Biologics and Theatre Capital.


Our driving force for the organisation is clear and simple and it is our culture that drives our success; Enjoy what you do, doing exceptional work; thrive on great teamwork and trust one another, make a positive impact on those around you; and never stop learning. We are continuously growing, and we are always on the lookout for driven and positive people to join our team.


At Arthrex we are looking for that extra edge, a positive and never be defeated attitude, and a driving passion to succeed and bring that extra something to all that you do. Although it is very hard to define, if you have it, you’ll know that this is you, as will we. This is just the start of a great journey…we are continually growing and have new roles across the business that need passionate individuals to really drive them into life.


We are initially looking for a Distal Extremities Account Manager however, there is possibility that this role could be a more senior Distal Extremities Specialist role dependent on candidate skills and experience.


Main Objective:


Driving sales of the complete Distal Extremities portfolio within your designated territory, by targeting and planning activities focused on Flagship and strategic accounts. Maintain a high level of technical and clinical knowledge to continually support both internal and external customers, assisting with surgical procedures, on-going hospital staff training and support, and organising cadaveric workshops, where appropriate, to drive our focus of Innovation and Education.


Essential Duties and Responsibilities:


Maintains a thorough understanding of the Arthrex Distal Extremities product line (Foot & Ankle, Hand & Wrist and Orthopaedic Trauma): features, benefits, pricing and sales strategies as well as the following:


  • Develops and maintains a comprehensive understanding of the complete Distal Extremities portfolio (Foot & Ankle, Hand & Wrist and Trauma), so that they can support internal and external customers as the specialist in this field.
  • Drives business and sales of the complete Distal Extremities portfolio (Foot & Ankle, Hand & Wrist and Trauma) within their designated territory to exceed the targets agreed upon with the Regional sales Manager (RSM).
  • Works with the local Territory Managers (TM’s) and the RSM to develop a comprehensive plan of the territory, highlighting focus accounts with short, medium and long-term objectives.
  • Develops and conducts Distal Extremities training on the company’s Foot & Ankle, Hand & Wrist and Orthopaedic Trauma products, on an ongoing basis for both internal and external customers.
  • Regularly attends theatres to support theatre teams and surgeons in the use of the Distal Extremities portfolio.
  • Trains Foot & Ankle, Hand & Wrist and Orthopaedic Trauma surgeons in the use of Arthrex products.
  • Assist in the organisation and execution of cadaveric and sawbone workshops, for surgeons, surgical trainees and theatre personnel.
  • Working with cadavers in the lab.
  • Supports the Distal Extremities Product Manager with internal training events and national conferences.
  • Develops an understanding of the internal processes and works with the appropriate teams to ensure ordering, consignment requests, workshop requirements and expenses are met in a timely manner and in accordance with company policies.


Education and Experience:


  • Bachelor’s degree required; preferably in one of the bio-medical sciences or related field e.g. qualified Physiotherapist or equivalent experience.
  • Experience in surgical theatres and specifically within Orthopaedics is preferred.


Knowledge and Skill Requirements:


  • Outstanding communication skills to communicate at varying levels with multiple stakeholders across the business and within hospital accounts.
  • Ability to develop training materials and provide comprehensive teaching is necessary.


Working Arrangements:


Full-time Monday to Friday (40 hours/week), weekend work on occasion.


Regular travel within West Midlands.


Compensation and Benefits:


Competitive salary and commission package based on level of experience and recognising your success. 25 days annual leave plus 8 Bank Holidays, Contributory Pension scheme, Private Medical Insurance, Life Assurance, Company Car and full job specific training provided.


All qualified applicants will receive consideration for employment regardless of race, religion, age, sex, sexual orientation, gender identity, national origin, disability and any other protected characteristics under the Equality Act 2010.


Closing date for applications is Friday 31st May 2024.


No agencies please