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Head of EV Process Design

2 months ago

Birmingham UK, West Midlands, United Kingdom Roadchef Full time

Head of EV Process Design and Integration


Working within this innovative new function this role will contribute significantly in the area of EV Charging, Sustainability and Renewable Energy. Working with our partners the role will support Roadchef in growing our EV charging presence on the Motorway Service Areas and will provide our customers with a reliable, simple to use, engaging and informative experience. We are committed to creating cutting-edge EV solutions that meet the demands of a rapidly evolving market. Join us in shaping the future of transportation on the motorway network.


You will be part of a fast paced agile team who will be responsible for building our long term vision for EV with leading edge innovative solutions that help us differentiate our products and services.


You will be responsible for undertaking the detailed design of the new processes and operating model required to develop and deploy Roadchef’s EV Services. The role will include mapping current state EV processes, blueprinting future state requirements, identifying gaps, designing and helping to implement the new processes that are required. Analysing and improving processes to make them more efficient, faster with improved quality.


The successful candidate will interact with the main parts of our business in addition to EV, including commercial, retail, catering, IT, property and finance.


You will also focus on managing timelines, budgets, and resources, ensuring quality standards are met, and collaborating with stakeholders to deliver objectives on schedule and within scope.


Experience:

  • Extensive experience in process design, business analysis, or a similar role.
  • Proven experience in process mapping, workflow design, and process improvement.
  • Some EV experience would be a bonus but not absolutely necessary.


Technical Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in process modelling tools and project management software.
  • Familiarity with systems and integration technologies.
  • Ability to work independently and as part of a team.


Soft Skills:

  • Excellent organisational and time-management skills
  • Detail-oriented with a focus on quality and accuracy.
  • Strong communication, negotiation, and interpersonal abilities to effectively engage with stakeholders at all levels.
  • Problem-solving mindset and adaptability to work in a dynamic, fast-paced environment.


What we offer:

  • Competitive salary of £75,000
  • Fully expensed Company car or Car allowance
  • Private Health care
  • Pension
  • Friends and Family Discount Card
  • Employees discount card
  • Access to the Hapi App
  • Free car parking on Roadchef Sites


Who are we:

We are the UK’s 3rd largest Motorway Service Area provider with some of the UK’s largest and best restaurants and retail brands.

We are so proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation and have been recognised as one of the top 5 Largest Companies to work for 2024 and top 5 in Leisure & Hospitality sector 2024.

Our approach is simple: it’s about embracing everyone. From cultivating a culture where all employees can bring their best selves to work to deploying diversity and initiatives that support all, we are doing what it takes to build a more equitable workplace.