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Group Manager

2 months ago

Birmingham UK, West Midlands, United Kingdom Aramark UK Full time

A brilliant opportunity has arisen to join Aramark UK as Group Manager sat within our Education sector and responsible for Birmingham Metropolitan College, based primarily at Matthew Boulton Campus, B4 7PS.


As Group Manager reporting to our Director of Operations, you will be tasked with developing and executing strategy, advocating for your client, encouraging dedication, driving engagement, and delivering positive financial results. The Group Manager owns the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations and will be responsible for both Sutton Coldfield and James Watts sites.


Within this role you will be responsible for breakfast and lunch service for students and staff, in addition to managing hospitality and events. Colchester has a main dining room and two coffee shops with a smaller extended coffee shop and quick service offering at Braintree.


What's in it for you:

  • We are offering a salary of £37,000 + bonus potential
  • 40 hours a week, Monday- Friday (7:30am-4pm)
  • MyStaff Shop discounts
  • Free staff meal on shift
  • Parking on site at Sutton Coldfield & James Watts
  • Generous Annual Leave, increasing in line with service and the ability to buy extra days
  • EAP in house mental health champion
  • An opportunity to develop and progress


Job Responsibilities:

  • Overall ownership and accountability of operational management and financial performance of the sites
  • Work closely with the Chef Manager to ensure correct stock level
  • Ensure OpX and waste management processes are in place and weekly reviews are completed for production
  • Champion excellent customer service and effectively implement all customer communication tools provided by marketing in order to build sales
  • Ensure RRP is maintained as per company policy and that the tariff in all areas meets client / company requirements
  • Implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
  • Work and develop good commercial relationships with suppliers, ensuring receipt of service and quality levels required to obtain the highest financial return
  • Knowledge of all applicable personnel policies, labour laws and agreements
  • Ensure strict compliance with Aramark Hygiene and Safety requirements
  • Prepare and manage accurate projections for all P&L accounts including raw materials, wages etc
  • Oversee the performance evaluation process for staff on site to ensure this is conducted in a timely manner and based on agreed objectives and targets. Annual reviews for all staff are completed
  • Plan and lead team management meetings and daily briefings
  • Lead appropriate contract negotiations with client to achieve contract sign off (New business / retentions / scope changes)
  • Identify & unlock opportunity for growth
  • Develop strategic plans & value proposition


You'll be set up for success if you have:

  • Hospitality/ Catering background
  • People management experience
  • Good client communication skills
  • Computer skills
  • Knowledge of finance systems
  • Full clean enhanced DBS is required


All applications will be treated in the strictest confidence. Aramark UK is an equal opportunities employer.