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Volunteer and Community Manager

1 month ago

Patchway UK, Bristol, United Kingdom HR Star Part time

We are seeking a Volunteering & Community Manager for one of our esteemed clients. Our client is a charity and independent museum, who rely heavily on the support of dedicated volunteers who contribute their time and skills to help achieve their mission

The Volunteering & Community Manager will oversee the recruitment, training, and management of their dedicated team of volunteers. They will help grow the number and range of volunteers, develop the work they do and think carefully about what the future of volunteering in the organisation looks like and how it fits with the wider workforce.

They believe that museums play an important role in communities and want to have a positive impact on the local community in Patchway, Filton and far beyond. Volunteers are part of that, our client also hosts local events, hire rooms out at a community rate and work closely with the local church. The Volunteering & Community Manager will significantly expand and develop this work and impact.



This is a part-time role, working 24 hours per week.


Salary: £30,000 pro rata


Responsibilities:

Recruitment and inductions:

  • Develop and implement effective volunteer recruitment strategies to attract a diverse pool of volunteers.
  • Conduct interviews, background checks, and reference checks for prospective volunteers.
  • Coordinate volunteer orientations and training programs.

Volunteer Supervision and Support:

  • Assign volunteers to appropriate roles within the visitor attraction.
  • Provide ongoing support, supervision, and coaching to volunteers.
  • Foster a positive and inclusive volunteer community by addressing any concerns or conflicts that may arise.

Training and Development:

  • Develop and deliver training programs to equip volunteers with the necessary skills and knowledge for their roles.
  • Organise regular workshops or seminars to enhance volunteer skills and engagement.

Scheduling and Coordination:

  • Create volunteer schedules to ensure appropriate coverage for all visitor attraction activities.
  • Coordinate volunteer activities during special events or projects.

Recognition and Appreciation:

  • Develop and implement a recognition and appreciation program for volunteers.
  • Recognise and celebrate the contributions of volunteers through awards, events, and appreciation activities.

Reporting and Documentation:

  • Maintain accurate records of volunteer information, hours worked, and contributions.
  • Prepare regular reports on volunteer activities, achievements, and challenges.

Collaboration:

  • Collaborate with other departments within the charity to align volunteer efforts with organisational goals.
  • Work with the marketing team to promote volunteer opportunities and share success stories with the public.

Community Engagement:

  • Develop strategies to support, engage and communicate with local communities through various channels.
  • Foster relationships with community stakeholders and organisations for collaboration.
  • Organise community events and activities to involve residents.
  • Represent the organisation at community forums and events.


Qualifications:

  • Previous experience in volunteer and community management or a related role.
  • Strong organisational and leadership skills.
  • Excellent interpersonal and communication skills.
  • Ability to work collaboratively with staff, volunteers, and external stakeholders.
  • Knowledge of the charity sector and a passion for the organisation's mission.
  • Flexibility to work weekends or evenings when necessary.
  • Proficiency in relevant software and tools for volunteer management.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.