Remote Key Account Manager

3 days ago

Home based Remote Home based Remote, UK, United Kingdom Chemistree Solutions Full time

Remote Key Account Manager - Immunology. Exciting new opportunity working in a home based pharmaceutical sales role

Role: Remote KAM

Therapy Area: Immunology

Location: Home Based. This is a 100% remote position.

Salary: Negotiable competitive salary depending on experience, bonus, additional package benefits

Role Type: E Detailing, Remote Detailing Specialist, Sales Representative, Medical Representative, Key Account Manager

This is an exciting new opportunity to work as a Remote KAM in Immunology. You will join a team working with one of our well-known pharmaceutical clients. This is a 100% remote position. The role reports to the Business Manager.

As a Remote KAM you will promote and sell the clients portfolio of products within the specified therapy area to targeted Healthcare Professionals across a predefined geographical area.

You will represent the Company to Healthcare Professionals via the means of online interactions using both phone and virtual calls. Promoting products assigned to the project, as defined by the Company, to Healthcare Professionals within a predefined target list, meeting all relevant standards as set by the company, ensuring a seamless interface between Healthcare Professionals and the Company.

In this role you will:

  • Achieve the sales, activity targets and Key Performance Indicators as set by the company and client.
  • Establish, maintain and develop relationships with medical staff in key predefined accounts to be able to deliver client information and/or book appointments and generate leads.
  • Become an expert in relevant product and disease area.
  • Facilitate detailed discussions with Healthcare Professionals regarding the relevant product and disease area.
  • Build, establish, maintain and develop strong relationships within targeted accounts.
  • Understand and remain up to date on the NHS.
  • Fully understand and implement current strategies for individual client project.
  • Utilise all relevant promotional literature as part of the activity process.
  • Provide the Business Manager with accurate and timely data as required by the role.
  • Liaise as appropriate with relevant personnel within the Company and the client company to further the business.
  • Exhibit effective communication and remote calling skills and converse with callers in a professional manner.
  • Update CRM system and company measurement tools, as trained and per minimum daily and weekly standards.
  • Be fully conversant with current marketing strategies and initiatives of the client product.
  • Demonstrate effective organisational skills to maximise efficiency and ensure accurate record keeping.
  • Demonstrate a can-do flexible attitude within the team.
  • Perform all administrative and non-telecommunication duties as required.
  • Interact with healthcare professionals, colleagues and client in a professional and courteous manner.
  • Respond to customer enquiries in a timely manner.
  • Forward Medical Information enquiries and Adverse Event reports to the relevant Company personnel.
  • Adhere to the ABPI code of conduct without exception and also adhere to all SOPs.

The client specialises in a multichannel strategy of engaging healthcare professionals and driving pharma and med-device sales across a range of therapy areas. A market leader in their field, working with some of the most recognisable brands in the market. A pioneer in digital sales, with the expertise and technology to make a real difference for their clients, and to help you develop your skillset. Taking pride in their Clinical and Digital divisions, caring for patients in the UK and developing software to support HCP's across the globe.

Qualifications:

  • ABPI qualified

The Person/Experience:

  • Experience of pharmaceutical sales.
  • Ideally 5+ years experience within sales of specialist care or high cost pharmaceutical products.
  • Experience within Immunology would be an advantage.
  • Demonstrated success within remote or digital sales, and the motivation to continue with this way of working.
  • Demonstrable knowledge of account management.
  • Analytical and planning skills.
  • An understanding of the structure of the NHS and understand the variety of avenues that can be utilized in order to achieve the role requirements.
  • Tenacity and personal drive.
  • Resilience.
  • Excellent written and verbal communication skills including telephone manner.
  • Excellent organisational and time management skills.
  • Enjoy working independently and proactively with the ability to work towards targets and deadlines.
  • Good interpersonal skills including customer service skills.
  • Demonstrable ability to build strong, long-term relationships.
  • Attention to detail and the ability to follow process diligently.
  • High self-awareness and the ability to improve your approach.
  • Adaptable and able to take on board feedback and suggestions.
  • Clear understanding of the need to deliver an enhanced experience/outcome for healthcare professionals, the patient and carer.
  • Adhere to the appropriate Code of Practice (ABPI or other professional as applicable) and all Company internal polices and standard operating procedures at all times.
  • Act as an ambassador for the Company in all Client and customer interactions.
  • Connects well with other team members and wants to work as one team with shared objectives.
  • IT literate (Microsoft Word, Excel and Outlook)

To Apply

If you are suitable for this position, please send a copy of your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare recruitment specialist.

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