Medical Affairs Operations Manager

1 week ago

Hemel Hempstead UK, Hertfordshire, United Kingdom Merz Aesthetics UK and Ireland Full time

ROLE PURPOSE

The Medical Affairs Operations Manager will be responsible for direct operational and logistics support of Merz Aesthetics key brands from a Medical Affairs perspective and will be embedded within the Brand-Medical-Team (BMT) operating model. Additionally, the successful candidate will lead both short and longer-term departmental projects in alignment with key business and team initiatives.


This role will help drive execution of key tactics and deliverables while providing project management and logistics support (budgeting, analytics/metric reporting, medical materials creation/submission, etc.) for cross-functional activities and programs.

The Medical Affairs Operations Manager will be responsible for the delivery of a high-quality medical information service to external customers and internal colleagues.


MAIN RESPONSIBILITIES (include but not limited to)

  • Lead, contribute to, and track process on brand and above-brand programs from a Medical Affairs perspective to ensure strategic focus and timely execution of deliverables.
  • Provide operational efficiencies by implementing process improvements, providing guidance and support to team members, quickly identifying resolutions to issues, and developing communication plans to engage key stakeholders.
  • Act as a resource for strategy/planning related inquiries and will provide insights that will aid decision-making.
  • Identify process improvements, instituting best practices, supporting development of tools, templates and reports, and implementing feedback from team members.
  • Leadership of all Medical Team staff and leadership of all compliance commitments and obligations as well as key medical projects.
  • Lead the planning and execution of ad hoc projects by ensuring that projects are aligned with EMEA and Global objectives, supported by executive leadership, and have timely completion
  • Project management of specific medical affairs deliverables, including coordinating strategy/scope development, content development for education and training, as applicable.
  • Contribute to general operational MA activities including but not limited to budget management, vendor oversight, external meeting coordination, Medical Information and Pharmacovigilance operational activities, Metrics tracking and reporting, contracts, software implementation, and product launch/integration related activities.


QUALIFICATIONS, EXPERIENCE & KNOWLEDGE

  • Degree in life sciences, or related field
  • Proactive, self-motivated, and awareness of corporate pharmaceutical business needs/implications.
  • Proven strategic problem-solving ability and degree of creativity.
  • High level of business acumen and emotional intelligence.
  • Ability to foster teamwork by actively participating in and supporting an environment that cultivates professional growth and organisational effectiveness.
  • Excellent interpersonal skills as both a leader and subject matter expert in a team setting.
  • Exceptional written and verbal communication skills, including the ability to clearly communicate business processes and solutions in writing, in person, and virtually.
  • Proven ability to communicate and collaborate effectively with senior management.
  • Ability to thrive in a fast-paced and evolving professional environment.
  • Experience within a Medical Affairs team (8-12 years)
  • 5 years project management experience on cross-functional projects in a pharmaceutical environment (or equivalent).


COMPETENCY REQUIREMENTS

  • Teamwork
  • Passion for results
  • Personal Accountability
  • Open and Transparent
  • Developing Self
  • Innovation


OUR BENEFITS

  • 25 days Annual Leave, increasing with length of Service
  • Private Medical Insurance
  • Life Assurance Cover
  • Dental Care
  • Pension Scheme
  • Enhanced Maternity Scheme
  • Cycle Scheme
  • Employee Referral Scheme
  • Eyecare Vouchers
  • Health Vitamins
  • Collaboration in multi-functional international teams
  • Attractive location with good transport links to a modern, well-equipped office
  • Great development opportunities and on the job training


ABOUT US

Since creating one of the first anti-wrinkle moisturising creams in 1953, Merz has been a driver in innovation in the field of aesthetic medicine. We continue to expand our leadership in medical aesthetics through the unique treatment solutions we provide and our global professional training and education platforms. We believe the aesthetic medicine is an integral part of wellness and self-care, and whether a patient’s goal is rejuvenation or prevention, the real outcome of an aesthetic treatment is how they feel.


Merz Aesthetics is committed to advancing medicine in aesthetics, striving to fulfil Merz’ vision: To help people look better, feel better, and live better. We offer an aesthetic portfolio with a range of treatment options (device and injectables) that allows Healthcare Professionals to use Merz Aesthetics technologies to treat a broad range of patients’ concerns. Our comprehensive product offering ranges from a full line of dermal fillers and skin-tightening and lifting device.

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