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Commercial & Contracting Manager

3 months ago

London, UK, United Kingdom Korn Ferry Full time

Manager – Commercial & Contracting


Company Background & Culture


We currently employ more than eight thousand professionals operating in 60 countries and serving clients all over the globe. As one of them, you will have endless opportunities to innovate, make an impact, and work with the best. You will also have plenty of freedom to chart your own course, as you grow and develop with our business.


Talent matters at Korn Ferry. So, we have created a colleague-centric culture where everyone has the opportunity to make an impact – on our business, on our clients' businesses, and on their own careers. Some of the things that make our culture special:


  • Creativity – We look to one another to generate innovative solutions, not only for our clients but also for ourselves.
  • Collaboration – We work in an open environment with a borderless mentality, sharing the expertise of our team members around the world.
  • Performance – We are committed to exceeding client expectations, so high performance levels are a given.
  • Inclusivity – We encourage everyone to contribute to the success of the business; there is no role at Korn Ferry that is insignificant.
  • Integrity – We believe that how you go about business is as important as business results.
  • Agility – We work in a fast-moving, dynamic industry where change is the only constant and flexibility is key to our success.



Position Summary & Key Responsibilities

The Commercial & Contracting Consultant will be accountable for optimizing the contracting and Financial Account Management practices within Korn Ferry RPO business, in particular in the EMEA region.


This role will implement standardized contracting practices to maximize efficiencies within the business and minimize risks. This individual will work closely with Finance, Legal, Operations and leadership for day-to-day execution, and will be responsible for significant internal and external change management initiatives.


  • First point of review for all contracts
  • Following up on key contract clauses as they arise (ie CPI, Min Volumes etc.)
  • Develop and maintain a contract templates
  • Identify and mitigate client engagement risks by advising RPO teams with regards to sound contract provisions, standards, and approaches in accordance with Korn Ferry policies, principles, and standards.
  • Partner to develop consistent standards and monitor compliance regularly
  • Support legal team to integrate client standards and client project terms into contracts
  • Partner in proposal process to ensure seamless transition from proposal to contract
  • Build and maintain a network of contracting champions in different locations to ensure effective local support for the RPO, finance, and legal departments
  • Coach and support RPO bid teams across the Globe
  • Assist in deploying training required for the new contract process implementation
  • Assist in updating the contracting training materials
  • Assist in various ad-hoc projects


Education, Experience, & Other Qualifications

  • Bachelor’s degree in Legal, Finance, Business Administration or other related field
  • 3 or more years of experience managing complex, high-profile contracts or contracting processes
  • Previous risk management, compliance, or regulatory experience.
  • Previous experience in Legal, Professional Services, Finance or a regulated environment is an advantage
  • Commercially astute. Must have a commercial mindset and be able to understand multiple business perspectives. Clear understanding of commercial/client-facing issues
  • Experience interfacing with external clients and stakeholders
  • Strong financial and quantitative skills
  • Demonstrated understanding and appreciation for standardizing processes to generate efficiencies and improve service levels


Leadership Characteristic's


Understanding the Business

  • Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understands how businesses operate in general; learns new methods and technologies easily.


Creating the New and Different – and then running it

  • Able to come up with the next great breakthrough thing to do; is creative and can manage innovation; is an effective strategist full of ideas and possibilities; has broad interests and knowledge; comfortable speculating about alternative futures without all of the data. Able to transition to driving business-as-usual, while continuing to innovate for improvement
  • Keeping on Point, with detailed follow-through
  • Can quickly separate the mission-critical from the nice to dos and the trivials; quickly senses what's the next most useful thing to work on; focuses on the critical few tasks that really add value and puts aside or delays the rest.
  • Diligent in all aspects of contracting; follows through on details; hands off with precision and clarity.


Engaging effectively at all levels

  • Ability to communicate clearly and with self-confidence with all level of staff; naturally promotes collaboration; has a strong ability to bring people together and help them find common ground. Natural ability to challenge in a non-confrontational manner
  • Managing Work Processes
  • Is an effective process and workflow designer; is good at figuring out what to measure to track progress; sets up processes that can almost manage themselves; is a master at the effectiveness and efficiency of processes; can quickly diagnose and fix a work flow problem; always looking for incremental process improvement.
  • Being Organizationally Savvy
  • Maneuvers well to get things done; maze bright; knows where to go to get what he/she needs; politically aware and agile; knows the right thing to do; presents views and arguments well.