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Product Manager
2 months ago
Queen of Clubs Lifestyle Luxury Services,
is looking for an energized and experienced Product Manager dedicated to UK services and ready to start a new chapter in their career
Queen of Clubs is a group of concierge companies based in the United Kingdom, France, Switzerland, Italy, and Ibiza. Its activities include several areas of the high-end Luxury Travel Business, such as Private Aviation, Ticket brokerage in Sports and Events, Private Concierge, and Tailor-Made design, providing the highest level of luxury in the B2B Luxury Travel Industry.
We are seeking:
A dynamic and very experienced Product Manager
To join the new team and lead the development of a captivating and diverse catalog of experiences across the United Kingdom
This role will require a creative and strategic thinker who can identify unique and authentic experiences, establish partnerships with suppliers, and negotiate contracts to ensure the highest quality offerings for our customers.
RESPONSIBILITIES
Product Management:
- Create, update, and maintain a diverse and captivating catalog of experiences for the UK destination.
- Continuously enhance and refine products within the catalog to meet evolving customer preferences.
Supplier Relations:
- Source new suppliers, discuss itineraries, and create special activities, consistently refreshing the catalog with innovative services and experiences.
- Negotiate new agreements and competitive rates with suppliers to ensure a wide array of high-quality offerings.
Operations and Performance:
- Collect rates for upcoming seasons and update the system.
- Conduct regular meetings with suppliers to build and strengthen relationships.
- Maximize the utilization of the most in-demand products and services.
Quality Assurance:
- Arrange hotel visits and conduct service quality checks during site inspections.
- Monitor supplier performance, generate reports, and control costs and gross margins.
Yield Management:
- Implement a variable pricing strategy based on understanding, anticipating, and influencing consumer behavior to maximize revenue and profits.
Collaboration and Communication:
- Collaborate with the Senior Team to monitor supplier usage and gather feedback.
- Address negative feedback by following up with suppliers to identify areas of improvement.
- Work closely with the Marketing Team to highlight destinations and services on social media platforms.
- Identify and share upcoming events relevant to our clients with the team and the Marketing Team.
QUALIFICATIONS
- Passionate about Luxury Travel and Lifestyle
- Proven minimum 5 years experience in the travel and tourism industry, preferably as a Product Manager
- DO NOT APPLY IF YOUR EXPERIENCE IN LUXURY TRAVEL IS NOT PROVEN
- Strong understanding of the British tourism market and cultural landscape.
- Excellent negotiation skills.
- Exceptional communication and interpersonal abilities.
- Ability to work independently in a fast-paced environment.
- Creative thinker with a passion for creating unique and memorable experiences.
Macbook and iPhone are provided
THIS IS NOT A HYBRID JOB
Salary starts from GBP 40,000 / annum PLUS bonus depending on the seniority.