Sales Associate

2 months ago

Street UK, Somerset, United Kingdom Moss Full time

About Us: Location: Somerset, Clarks Village:- 16 Hours

Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym: Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development: Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift: Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

  • Sales Associate

    2 months ago

    Street, Somerset, United Kingdom Moss Full time

    About Us:Moss is a leading menswear brand that has been a benchmark for quality and style for over 170 years. Our vision is to be admired for our craft, experience, and sustainability, and to be desired by our customers and loved by our people.We are not just a brand, but a community that values trust, creativity, collaboration, and agility. Our shared...

  • Sales Associate

    2 months ago

    Street, Somerset, United Kingdom Moss Full time

    About Us:Moss is a leading menswear brand that has been a benchmark for quality and style for over 170 years. Our vision is to be admired for our craft, experience, and sustainability, and to be desired by our customers and loved by our people.We are not just a brand, but a community that values trust, creativity, collaboration, and agility. Our shared...

  • Event Sales

    1 month ago

    Bath, UK, Bath & N E Somerset, United Kingdom The Market Social Full time

    Our client is looking to hire an Event Sales & Marketing Trainee. Our client offers exceptional training opportunities and the prospect to enhance your expertise in marketing, sales, management, and customer service, fostering long-lasting benefits for your career. Our client has a competitive yet supportive culture allowing you to showcase and grow upon...

  • Sales Associate

    4 months ago

    Street, United Kingdom Skechers Full time

    **Company Description** Skechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good. From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering...

  • Sales Associate

    5 months ago

    Street, United Kingdom Skechers Full time

    **Company Description** Skechers, Headquartered in Southern California is a Comfort Technology Company that has spent more than 30 years helping people everywhere look and feel good. From our diverse footwear, we also offer a growing range of apparel and accessories. Developing comfort technologies is at the foundation of all that we do; delivering...

  • Sales Associate

    3 weeks ago

    Street, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand that has been styling individuals for moments that matter for over 170 years. Our vision is to be admired for our craft, experience, and sustainability, and to be desired by our customers and loved by our people.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Moss....

  • Sales Associate

    3 weeks ago

    Street, United Kingdom Moss Full time

    About UsMoss is a leading menswear brand that has been styling individuals for moments that matter for over 170 years. Our vision is to be admired for our craft, experience, and sustainability, and to be desired by our customers and loved by our people.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Moss....

  • Sales Associate

    5 months ago

    Street, United Kingdom Sunglass Hut Full time

    **SALES ASSOCIATE** Being part of **EssilorLuxottica** means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model,...

  • Sales Associate

    4 months ago

    Street, United Kingdom Sunglass Hut Full time

    **Sales Associate** **Sunglass Hut** is a global leader in the sale of premium sunglasses with over 600 stores in EMEA. We are home to some of the world’s best brands including **Ray Ban, Oakley, Chanel, Prada, Dolce & Gabbana, and Bvlgari.** Sunglass Hut is also part of something bigger; EssilorLuxottica’s global family, with a high-performance...

  • Sales Associate

    5 months ago

    London, UK, UK, United Kingdom Leica Camera Ltd Full time

    The Sales Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They have a passion for selling and provide exceptional levels of customer service. They have the exceptional product knowledge and can build lasting customer relationships that result in repeat business and increased revenue. Leica...

  • Sales Associate

    1 month ago

    Chester-le-Street, Durham, United Kingdom REISS Full time

    About the Role We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss in Breezy. As a Sales Associate, you will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals. Key Responsibilities Deliver a premium and tailored customer service...

  • Sales Associate

    1 month ago

    Chester-le-Street, Durham, United Kingdom REISS Full time

    About the Role We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss in Breezy. As a Sales Associate, you will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals. Key Responsibilities Deliver a premium and tailored customer service...

  • Sales Associate

    4 weeks ago

    London, UK, UK, United Kingdom John D Wood & Co. Full time

    We are looking to recruit a Sales Associate for our South Kensington office.About the Role:The successful Sales Associate will be responsible for:Meeting and registering new applicants.Maintaining regular contact with vendors and applicants, noting all correspondence and communications.Maintaining goodwill, establishing trust and building long lasting...

  • Luxury Sales Associate

    2 months ago

    UK, UK, United Kingdom 360 Talent Full time

    Luxury Retail Sales Associate -Central LondonJoin us as a Luxury Sales Specialist, where you will deliver exceptional customer experiences in a prestigious retail setting. Your primary role involves providing personalized service, showcasing deep knowledge of luxury brands, and achieving sales goals. You'll represent the brand, offering expert guidance...

  • Multilingual Sales Associate

    2 months ago

    Exeter, UK, Devon, United Kingdom Cathedral Appointments | South West Recruitment Full time

    UP TO £30K DOE | HYBRID | SALARY BONUS SCHEME Our client, A high-growth technology company, based in Exeter, is seeking a motivated Sales Associate – Multi-Lingual to join their team playing a vital role in the sales funnel by prospecting, qualifying, and nurturing leads to generate sales opportunities for the Commercial Team. The role requires you to be...

  • Sales Associate

    1 month ago

    Chester-le-Street, Durham, United Kingdom REISS Full time

    About the Role We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss on Barrett Street, just off Oxford Street. As a Sales Associate, you will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals. Key Responsibilities Deliver a premium...

  • Sales Associate

    1 month ago

    Chester-le-Street, Durham, United Kingdom REISS Full time

    About the Role We are seeking a highly motivated and customer-focused Sales Associate to join our team at Reiss on Barrett Street, just off Oxford Street. As a Sales Associate, you will be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals. Key Responsibilities Deliver a premium...

  • Sales Associate

    1 month ago

    Manchester, UK, Greater Manchester, United Kingdom BMS Performance Full time

    Sales Associate – OrthopaedicsNorth of EnglandMedicalSalary £32,000· Innovative and growing MedTech company · 3D printed orthopaedic products· Supports challenging cases· Great opportunity to grow within a team· Break into medical sales!THE ROLE: As a Sales Associate, the successful candidate will experience a fantastic introduction to the world of...

  • Freelance Sales Associate

    3 days ago

    London, UK, UK, United Kingdom Leica Camera Ltd Full time

    The Sales Associate is the face of Leica and delivers the Leica brand experience to prospective and existing Leica customers. They have a passion for selling and provide exceptional levels of customer service. They have exceptional product knowledge and can build lasting customer relationships that result in repeat business and increased revenue. Leica Sales...

  • Business Associate

    4 months ago

    Turkey Street, United Kingdom DHUMALL SDN. BHD. Full time

    **Business Associate / Marketing Associate** DHUMALL SDN. BHD. Malaysia Full Time **Working Area**: Algeria, Serbia, Estonia, Bulgaria, Romania, Hungary, Turkey, Greece, Argentina, Mexico, Peru, Colombia, South Africa, Uzbekistan, Kazakhstan, Poland, Czechia, Egypt **Business Associate / Marketing Associate** **Responsibilities**: - Build and maintain...

  • Fragrance Sales Associates

    1 month ago

    Knightsbridge, UK, South West London, United Kingdom Artisan People Group Full time

    An amazing opportunity for experienced full time Fragrance Sales Associates to work with a beautiful French Fragrance Brand in the heart of Knightsbridge.Essentials:Proven track record in fragrance retail sales.Maximising retail sales and building strong relationships with customers and colleagues is essential.A quick learner, you will build a strong,...

  • Sales Associate

    4 months ago

    Oxford Street, United Kingdom Luxottica Full time

    **Sales Associate** Being part of EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people “to see more, be more”. With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model,...

  • Commission Sales Associate

    1 month ago

    UK, UK, United Kingdom Strategic Business Alliance Ltd Full time

    We are an Australian firm looking to expand our footprint in the UK. As part of this initiative, we are looking to appoint a Commission Sales Associate in the UK. We provide legal and business process outsourcing services to law firms, accounting firms and general businesses in various industry sectors. Our current footprint is in all states of Australia and...