Customer Team Member

2 weeks ago

Ware, Hertfordshire, United Kingdom Co-op Full time

Closing date: 09-09-2024

Customer Team Member

Location: 46 - 50 High Street, Stanstead Abbotts, SG12 8AG

Pay: £12.00 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role will include work on our Post Office Counters

Full, paid training provided

You can apply for this role using your mobile device (no CV needed)

You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.

We’re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you'll do

  • Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience
  • Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members
  • Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
  • Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
  • Support your local community – get involved in all kinds of activities and events

This job would suit people who have

  • A genuine care for the needs of customers and members
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Why Co-op?

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

Building an inclusive workplace

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

  • Kitchen Team Member

    2 days ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking a skilled Kitchen Team Member to join our team at The Waterside Inn, a leading pub and dining establishment. As a Kitchen Team Member, you will be responsible for assisting the Head Chef with orders, stock taking, and food hygiene, while maintaining kitchen equipment and providing exceptional customer service.About UsThe Waterside...

  • Kitchen Team Member

    2 days ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking a skilled Kitchen Team Member to join our team at The Waterside Inn, a leading pub and dining establishment. As a Kitchen Team Member, you will be responsible for assisting the Head Chef with orders, stock taking, and food hygiene, while maintaining kitchen equipment and providing exceptional customer service.About UsThe Waterside...

  • Catering Team Member

    6 days ago

    Ware, Hertfordshire, United Kingdom Chartwells - Independent Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Catering Assistant to join our team at Chartwells - Independent. As a Catering Assistant, you will play a vital role in delivering exceptional customer service and contributing to the success of our food service operations.Key ResponsibilitiesFood Preparation: Prepare high-quality food that...

  • Catering Team Member

    7 days ago

    Ware, Hertfordshire, United Kingdom Chartwells - Independent Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Catering Assistant to join our team at Chartwells - Independent. As a Catering Assistant, you will play a vital role in delivering exceptional customer service and contributing to the success of our food service operations.Key ResponsibilitiesFood Preparation: Prepare high-quality food that...

  • Culinary Support Team Member

    4 weeks ago

    Ware, Hertfordshire, United Kingdom Chartwells - Independent Full time

    Become a Part of Our Culinary Team - Food Service Associate Are you enthusiastic about culinary arts and thrive in a dynamic setting? We are pleased to offer a full-time position for a Food Service Associate at Chartwells. As a vital member of our committed team, you will contribute significantly to providing outstanding customer service. Our organization...

  • Bar Team Member

    2 weeks ago

    Ware, Hertfordshire, United Kingdom McMullens & Sons Full time

    About McMullens & SonsWe are a long-established, family-run business that values quality and puts our guests first. As a Bar Team Member, you will be part of a team that is passionate about delivering exceptional customer service and creating a relaxed dining experience.Key ResponsibilitiesDeliver Outstanding Guest ServiceProvide warm and friendly service to...

  • Catering Team Member

    1 week ago

    Ware, Hertfordshire, United Kingdom Compass Group UK Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Catering Assistant to join our team at Compass Group UK. As a Catering Assistant, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key Responsibilities:Food Preparation: Prepare high-quality food that meets the expectations of...

  • Kitchen Team Member

    1 week ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    About UsAt Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes well-known brands like Slug & Lettuce, Be At One, and Popworld.Job SummaryWe're seeking a skilled Kitchen Team Member to join our team at The Waterside Inn. As a key member of our kitchen staff, you'll be responsible...

  • Kitchen Team Member

    3 hours ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    About UsPub & Dining is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes brands like Slug & Lettuce, Be At One, and Popworld.Job OpportunityWe are seeking a skilled Kitchen Team Member to join our team at The Waterside Inn in Ware. As a key member of our kitchen team, you will assist the Head Chef...

  • Kitchen Team Member

    1 hour ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    About UsPub & Dining is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes brands like Slug & Lettuce, Be At One, and Popworld.Job OpportunityWe are seeking a skilled Kitchen Team Member to join our team at The Waterside Inn in Ware. As a key member of our kitchen team, you will assist the Head Chef...

  • Kitchen Team Member

    5 hours ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    About UsPub & Dining is a leading operator of pubs, bars, and late-night venues in the UK, with a portfolio of well-known brands including Slug & Lettuce, Be At One, and Popworld.Job OpportunityWe are seeking a skilled Kitchen Team Member to join our team at The Waterside Inn in Ware. As a key member of our kitchen team, you will be responsible for assisting...

  • Kitchen Team Member

    3 hours ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    About UsPub & Dining is a leading operator of pubs, bars, and late-night venues in the UK, with a portfolio of well-known brands including Slug & Lettuce, Be At One, and Popworld.Job OpportunityWe are seeking a skilled Kitchen Team Member to join our team at The Waterside Inn in Ware. As a key member of our kitchen team, you will be responsible for assisting...

  • Front of House Team Member

    2 weeks ago

    Ware, Hertfordshire, United Kingdom Stonegate - Pub & Dining Full time

    Front of House Team Member - A Key Role in Our Pub & Dining ExperienceLocation: Our Pubs and BarsWe're looking for a talented and enthusiastic Front of House Team Member to join our team at Stonegate - Pub & Dining. As a Front of House Team Member, you'll play a vital role in delivering an exceptional experience for our guests. We're passionate about...

  • Front of House Team Member

    1 week ago

    Ware, Hertfordshire, United Kingdom Stonegate - Pub & Dining Full time

    Customer Service Representative - Pub & DiningLocation: Our Pubs and BarsWe're looking for a skilled and enthusiastic Customer Service Representative to join our team at Stonegate - Pub & Dining. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that every guest has a memorable...

  • Front of House Team Member

    1 hour ago

    Ware, Hertfordshire, United Kingdom Stonegate Group Full time

    About The Waterside InnWe're a welcoming pub and dining venue located beside the riverside in Ware, perfect for families and celebrations. Enjoy stunning views of the River Lea and experience our relaxed atmosphere.Our TeamWe're looking for a great team player to join our Front of House team. No experience is necessary, as we'll teach you the rest. You'll be...

  • Kitchen Team Member

    2 days ago

    Ware, Hertfordshire, United Kingdom B&M Care Homes Full time

    Exciting Opportunity for a Kitchen Assistant at B&M Care HomesAbout Us: B&M Care Homes, a prominent private residential and specialist dementia care provider, manages a portfolio of care homes across the UK. Our commitment is rooted in the 'Rose Model of Dementia Care,' fostering a benchmark standard of care and support for our residents.Key...

  • Kitchen Team Member

    2 days ago

    Ware, Hertfordshire, United Kingdom B&M Care Homes Full time

    Exciting Opportunity for a Kitchen Assistant at B&M Care HomesAbout Us: B&M Care Homes, a prominent private residential and specialist dementia care provider, manages a portfolio of care homes across the UK. Our commitment is rooted in the 'Rose Model of Dementia Care,' fostering a benchmark standard of care and support for our residents.Key...

  • Bakery Team Associate

    2 hours ago

    Ware, Hertfordshire, United Kingdom Simmons Bakers Full time

    What We're Looking ForWe're seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Weekend Team Member. As a key member of our bakery shop team, you'll be responsible for preparing and serving a range of baked items and made-to-order food.Key Responsibilities• Prepare and serve baked goods and made-to-order...

  • Bakery Team Associate

    4 hours ago

    Ware, Hertfordshire, United Kingdom Simmons Bakers Full time

    What We're Looking ForWe're seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Weekend Team Member. As a key member of our bakery shop team, you'll be responsible for preparing and serving a range of baked items and made-to-order food.Key Responsibilities• Prepare and serve baked goods and made-to-order...

  • Customer Service Representative

    19 hours ago

    Ware, Hertfordshire, United Kingdom Reed Full time

    Customer Service/Sales Opportunity We are seeking a highly skilled and motivated individual to join our team as a Customer Service/Sales Representative. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales growth through lead generation and relationship building. Key Responsibilities: Provide...