Business Support Co-Ordinator

2 days ago

UK, UK, United Kingdom Apprentify Full time

We are looking for a passionate and organised Business Support Co-Ordinator to join our growing team at Apprentify. You will be providing administrative support to the Business across different operational departments.

Here at Apprentify, we are committed to providing a caring and supportive environment for all our apprentices. We believe in creating a relaxed and secure atmosphere where everyone feels comfortable participating and learning. The well-being of our learners is paramount, and you will play a key role in fostering this positive learning environment. The postholder will be required to undergo Safer Recruitment checks before starting work.


The Organisation

Apprentify Group Limited is a leading education and development business with a focus on digital skills and careers. We offer a variety of courses through our subsidiaries, Apprentify Limited (an Ofsted Outstanding apprenticeship provider) and Netcom Training Limited (specialising in free tech upskilling programs). We work with high-profile clients like JD Sports, BT, and RedBull, and are known for our agile approach and commitment to quality.


The Opportunity

This is a fantastic opportunity to join a dynamic and forward-thinking company that is passionate about helping individuals develop their skills and progress in their careers. You will play a vital role in ensuring the success of our apprentices and the overall effectiveness of our apprenticeship programmes.


The Package

We offer a competitive salary and a comprehensive benefits package, including:

  • Paid time off (starting at 25 days, increasing to 30 days)
  • Option to purchase additional holiday days
  • Private medical insurance
  • Employee Assistance Programme
  • Company pension plan
  • Birthday leave
  • Paid charity day
  • Access to a benefits platform with discounts and cashback offers


Main Responsibilities

  • Providing support to Coaches, Trainers and Management Team.
  • Report progress of apprentices using the Bud RAG report system.
  • Support the delivery Team to mark E-learning activities on BUD and provide feedback to learners within agreed SLA.
  • Escalate any issues related to BUD marking to Development Coaches to ensure they are informed and involved in the apprentice’s learning journey.
  • Develop an understanding of Apprenticeship funding mechanisms with related processes and procedures
  • Keep up-to-date with legislation changes and requirements from Awarding Organisations, Skills Funding Agency, National Apprenticeship Service.
  • Schedule virtual classroom sessions using scheduling platform.
  • Maintain learner information on E-learning platforms.
  • Monitor apprentice attendance, engagement, and quality of in learning evidence, and update coaches where appropriate.
  • Work closely with the Additional Learning Support Team to monitor learners requiring review are captured.
  • Contribute to the continuous improvement by providing feedback and suggestions.
  • Attend relevant training workshops to stay up-to-date on apprenticeship standards, regulations, and best practices.

Job Requirements

  • Minimum 2 years’ experience working within apprenticeships or similar education setting.
  • Excellent organisational and time management skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in the use of Microsoft Office applications.


This role description outlines the key aspects of the job. However, it's important to note that responsibilities may evolve over time, and the successful candidate will be required to carry out any other reasonable instructions from their line manager.

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