Junior Project Manager

1 week ago

London, UK, United Kingdom Tom & Co. Full time

Job Description

Title: Junior Project Manager

Tom&Co, London


Who are we?

We are a fast-growing agency looking for a superstar Junior Project Manager with proven eCommerce-related experience and an appetite to help build best-in-class websites.

Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, Millie’s Cookies, and Agent Provocateur with many more clients across various sectors including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity.

We believe that work should be fun and that as a team we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit.


Location

We have a trendy office in a lively location near Tower Bridge and our sociable team enjoys heading out for an after-work wind-down drink. We have taken a flexible approach to remote working so that you can enjoy the best of both worlds, with two days in the office per week. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop.


Who we’re after

We’re looking for a bright, enthusiastic, and thirsty-to-learn junior project manager to join our expanding team. This would be the perfect opportunity for a graduate who just finished a degree in Project Management or another relevant course. It is an entry-level position into the world of eCommerce and agency life but full of promise for growth and opportunity.


Summary of responsibilities

Still here? Great Have a look below at more of the responsibilities:

  • Supporting mid- and senior-level project managers in the delivery of projects and retainers
  • Responding directly to client requests and issues and liaising with the team
  • Updating clients on scheduled work in sprints and any unexpected changes
  • Ensures actions and decisions from pod and client “retrospectives” are carried forward
  • Contributing to various agile Scrum ceremonies within the pod (daily standup, refinement, sprint planning, & retrospectives)
  • Providing sprint delivery reporting and looking for opportunities to optimise or increase delivery/efficiency
  • Keeping track of priorities and managing work accordingly
  • Joining client retainer calls (vary from weekly, bi-weekly, and monthly) and project weekly calls to provide updates, and maintain excellent relationships
  • Ensuring all actions from client meetings are captured and followed up on
  • Oversees Service Desk delivery and escalates urgent or slow-moving issues
  • Leading communication and meetings for smaller clients
  • Creating and maintaining project timelines and responding to and communicating changes
  • Ensuring change requests are captured and charged
  • Weekly call with Senior Project manager to discuss personal, client and project progress
  • Using Jira for managing all internal work and ensuring time is logged
  • Using ClickUp for client and project management, ensuring it’s utilised, maintained and remains organised


Skills and experience

  • Ideally 1 year of project management experience
  • 2:1 or higher in relevant degree
  • Experience working with Magento 2 is preferable but not required
  • A clear communicator to internal teams and clients
  • Effective client stakeholder management experience
  • Understanding of PM methodologies, particularly Scrum
  • Use of project management systems, particularly Jira
  • Bright, ambitious, and looking to progress in a fast-paced, challenging work environment
  • Well-organised and a logical thinker
  • Passionate about e-commerce and all things digital
  • Excellent English communication skills
  • Naturally well-organised, reliable, and enjoys working in a methodical way



What’s in it for you

You will be part of an ambitious agency, experiencing rapid growth. You will be working for the likes of Oliver Bonas, Topps Tiles, Agent Provocateur and lots of other exciting brands. This is a great opportunity where you can progress alongside the company and work closely with the directors.

We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We have frequent team lunches, breakfasts and quarterly social outings. Tom&Co comprises of teams that are cross-channel, so our exciting exchange program allows members of our UK and Poland team to head on holiday to a destination of your choice together.

You will be joining a welcoming, friendly team, with a good sense of humour. You will have a 24 days holiday, and bank holidays on top, and we even give you your birthday off to celebrate in style. What’s more, we offer flexible working hours and even a ‘Work from anywhere’ scheme that allows you the flexibility to work from abroad for up to four weeks per year.

Oh and one last thing...

We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and peoples of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM.


We look forward to hearing from you.

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