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Quality Compliance Manager

3 months ago

Bristol UK, South West England, United Kingdom Hovis Ltd Full time

Quality Compliance Manager – Avonmouth


From breakfast to midnight snack, Hovis has been the heart of UK homes for generations with love in every loaf. Our rich heritage and delicious loaves of bread and bakery products are as good today as they've always been. We're proud to have over 133 years of baking experience producing some of the nation's favourite and fastest selling bakery goods. So loved in fact, Hovis products are ranked either number one or number two in bread loaves categories in all regions of the UK and Northern Ireland


Now, as we continue our story, we're looking for talented, dedicated and innovative people to join our exceptional Hovis team. You'll be joining an expert, trusted and empowered team of 2,800+ people who champion our iconic and much-loved brand, delivering the best quality range of Hovis bakery goods to happy consumers. We have some exciting times ahead as we continue to innovate and work hard to strengthen our brand, remaining a great bakery Company for years to come.


So, what’s it all about?


Following an internal promotion, we’re seeking a Quality Manager to join our brilliant team at our Avonmouth bakery. As Quality Manager, you’ll be the eyes and ears for the Technical Manager and have the opportunity to truly own quality in our iconic brand. At Hovis we set our standards high, aiming to be audit ready everyday – as testament to this, at Avonmouth we just achieved a AA* BRC result


As Quality Manager, you’ll be enjoy engaging with people and want to have a positive impact every day on our colleagues and our standards. You’ll aim to inspire and build impactful, positive relationships; coaching and educating our colleagues to drive better standards. You'll own what you do and have a knack for influencing different stakeholders to achieve a positive result.


Key Accountabilities:


  • Ensuring the site meets company, retailer, industry, operational and legal standards.
  • Providing technical support to other site functions and the wider business.
  • Managing complaints investigations, determining root causes, and implementing timely corrective and preventive actions.
  • Leading and efficiently closing external audits.
  • Managing the internal audit program to promote compliance and drive improvement.
  • Developing and delivering food safety and quality training programs.
  • Investigating food safety, compliance, and quality issues, identifying root causes, and implementing preventive actions and corrective action programmes to foster continuous improvement.
  • Providing trend information and reports on key quality/safety indicators and implementing measures for ongoing enhancement.
  • Actively participating as a member of the HACCP team.
  • You will be able to understand workstreams and identify critical paths from a delivery perspective.


What are ‘must haves’ from you?


  • Experience within an FMCG environment
  • HACCP Level 3 or above.
  • Auditing experience; supported and/or lead multiple audits


Benefits baked in


We pride ourselves on the benefits we offer our Hovis family. We continually review what rewards and benefits we provide, ensuring they reflect our core values. When we talk about Reward, we mean all the things you'll get in return for your contribution to our success.


All colleagues can choose from a wide range of benefits in addition to salaries, based on their individual needs. We offer:


  • Competitive annual leave entitlement and flexibility where possible to create a healthy work-life balance and recharge your batter-ies
  • Generous long service awards and recognise outstanding colleague contributions through our recognition scheme
  • Three levels of pension scheme (so you can choose which works best for you now)
  • A healthcare scheme that can be tailored to your needs
  • Access to the Aviva DigiCare+ Workplace App which includes; 'at home' Annual Health Check, Digital GP consultations, Nutritional Consultations, Second Medical Opinions and much more
  • Enhanced annual leave and maternity / paternity leave (and flexibility where possible to suit your needs)
  • Free on-site parking
  • Access to funded physiotherapy sessions
  • Wellbeing support and campaigns to help you stay active and healthy, be financially prepared, and support your mental well-being.


A benefits platform (Hovis Choice) where all colleagues can access:

  • A variety of savings and cashback offers on day-to-day living.
  • Eyecare vouchers.
  • Cycle to work scheme


Hovis values diversity and is committed to promoting equal opportunities in the workplace. Every job applicant, employee or worker will be treated fairly and equally with dignity and respect regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, social class, nationality, ethnic or national origin, religious belief, union membership, political opinion, sex, sexual orientation or any other protected characteristic.