Team Coach

2 weeks ago

Edinburgh, Scotland, United Kingdom Ad Warrior Full time

Team Coach

Job Type: Full Time, Permanent

Location: 13 Queens Walk, Edinburgh, EH16 4EA

Salary: £38,064 per annum, plus generous benefits package

Hours: 39 Per Week

The Role

Teams make their own decisions within a framework agreed with the Directorate Team and are supported by a Team Coach and Practice Development Facilitator (PDF). Coaches provide training and support for some teams to self-organise and make decisions autonomously and support other teams to work towards self-organisation. Coaches will always model work practices consistent with a common set of person-centred behaviours described as the their Approach. Alongside PDF’s, Coaches enable and hold teams to account for working to four key principles and an operational framework. Coaches are accountable to the Supported Living Lead and CEO. Coaches work collaboratively to support teams to build relationships with people and their families.

Core Roles

  • Team Coach: providing coaching and facilitating learning for people in accordance with the their Approach, drawing on life and professional experience and relevant qualifications.
  • Team Player: sharing responsibility for the success of the extended leadership team (ELT), supporting and challenging collectively and individually if necessary.

Key Principles

The following four key principles describe what their teams will achieve in practice:

  • Delivery of person centred, strengths-based support that focuses on what matters to people
  • Achievement of financial and environmental sustainability
  • Facilitation of wellbeing and fun
  • Engagement of people they support, families and volunteers

Key Responsibilities

  • Work with the PDF to deliver in-team training
  • Support and encourage self-organised teams to own and resolve issues themselves
  • Coach all teams when issues cannot be resolved collaboratively by the team itself
  • Offer advice if requested on learning and development requirements
  • Coach teams and, where applicable, individual team members to improve team performance
  • Coach teams to achieve a high level of performance and manage absences effectively
  • Notice unusual patterns of performance or behaviours in teams and highlight them for discussion and action with the team, PDF and if necessary Supported Living Lead or CEO.
  • Raise breaches of the agreed framework or organisational vision and values, with team and PDF for discussion and action or where necessary with the Supported Living Lead or CEO.
  • Contribute to and participate in reflective practice and 1-1 intervision.
  • Deliver learning, training and development for teams which is consistent with the their Approach including self-management strategies.
  • Where agreed with the PDF provide 1-1 supervision for staff until the team is up and running with InterVision.
  • Contribute to development, delivery and reporting of learning in practice.
  • Record and report any concerns in relation to any adult that may be at risk of harm by following their Adult Support and Protection Policy and Procedure.

Skills and Qualifications

  • Professional Health and Social Care background with degree level qualification or evidence of working at equivalent level supplemented by specialist training.
  • Experience of designing and delivering learning and development programmes within social care or similar environment.
  • Skilled in collaborative therapeutic approaches to working with people (e.g. Solution focused practice, person centred working and planning, motivational interviewing)
  • Proficient in coaching skills and techniques coherent with solution focused practice.
  • Experienced in the delivery of process coaching and question-driven coaching techniques on an individual and group basis.
  • Strong analytical skills.
  • Ability to self-organise and support others to organise themselves.
  • Decision-focused without taking over - skills to provide in-person or remote support without being invisible.
  • Experience of group facilitation and supporting successful group outcomes.
  • Able to work autonomously with support and coaching from the Supported Living Lead or CEO.
  • Experienced in facilitation and conversations that focus on what matters to people & families.
  • Competent user of digital systems, including databases and Microsoft applications and tools for the production of engaging learning materials.
  • Accountable for own workload.
  • Committed to contributing effectively as part of several teams.
  • Ability to inspire others.
  • Committed to person centred practice, diversity and inclusion.
  • Committed to self-care / personal wellbeing.
  • Reflective with the capacity not to make assumptions, observe, notice and judge when issues require an intervention.
  • Excellent interpersonal skills.
  • Good written communication.
  • Ability to prioritise competing demands on time.
  • Personal resilience and ability to resolve challenging situations.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

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