Human Resources Administrator

7 days ago


Cardiff Wales, Wales, United Kingdom AllClear - Voted UK's No.1 for Customer Care Full time

The Role


As a HR Administrator, you'll be responsible for helping the team to deliver an excellent people experience across both AllClear and InsureandGo.


Working within a fast-paced business your role is to support the end-to-end employee life cycle in an efficient and customer focused manner through effective administration and assistance on all employee related HR processes. You will be providing support to both the HR Team and and our People Managers within our Cardiff office.



Key Responsibilities

  • Maintain and update the HR system and employee files, ensuring employee data is accurate and up to date
  • Log all sickness and absence on the HR system and ensuring that Return to Work paperwork is completed
  • Support the management of sickness/absence and provide to support to managers where required
  • Liaise with managers to arrange disciplinary/absence review meetings and ensure the correct paperwork is issued
  • Ensure that Right to Work checks are carried out and the relevant documentation is collected and saved to the employee’s file
  • Provide support to the HR team, including drafting letters and note-taking during meetings
  • Process changes to employee’s terms and conditions including, change of job title, hours, salary, promotions, bonuses etc
  • Notify the Payroll Team of any changes to salary and ensure the relevant paperwork is completed and issued to the employee
  • Ensure leaver administration is actioned effectively including conducting Exit Interviews and ensuring that the Payroll Team are informed
  • Work with the HR Team to ensure that HR Policies and Procedures are reviewed and updated as required
  • Provide telephone advice to Line Managers where it is possible to do so
  • Provide support to the Recruitment function during recruitment drives as and when required
  • Provide support to the Recruitment function in the production and issue of new starter paperwork
  • Undertake the vetting process for all new starters including issuing references and completing DBS and credit checks
  • Respond to all external reference requests ensuring compliance with internal policies
  • Support the HR Team in the onboarding of new starters



This list of duties is neither exclusive nor exhaustive and may be amended by Senior Management from time to time, nor is it in an order of importance.


Person Specification

  • Experience of using computerised HR Systems
  • Strong Microsoft Office skills in Excel, Word and Outlook
  • Ability to communicate clearly and concisely
  • Good attention to detail
  • Able to appreciate the need for confidentiality and discretion
  • Ability to prioritise workload and work effectively in a pressured environment
  • Ability to build strong relationships across other departments
  • Ability to analyse problems and create effective solutions
  • Excellent planning, organisational and time-management skills


Competencies

  • Problem solving initiative
  • Effective communication and influencing
  • Analytical thinker
  • Ability to work as part of a team
  • Responsible for managing self and own workload


Hours

This role is full-time, 37.5 hours per week however working hours can be agreed with the individual.



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