Food & Beverage Team Leader

3 weeks ago


Newcastle Upon Tyne NE, Newcastle Upon Tyne, United Kingdom NATIONAL TRUST Full time

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.

Were looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how youd be able to get here for work, before applying for the job.

Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.

Hours:1950 per annum (based on a 37.5hr week - more hours worked during busy periods, less hours worked during quieter periods). This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. This will include working weekends as standard & bank holidays, occasional evenings, but no split shifts.

Working days will include Friday, Saturday, Sunday& Monday.

Our trading hours are 10:00-17:00 (reduced in the winter/darker months), 7 days a week. Shifts will fall between the hours of 8am 6pm (with occasional evening events throughout the year).

Salary:£23,205 (paid in equal amounts monthly)

Duration:Permanent

Interview date:TBC

Potential start date:Immediate

For this role, youll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here:

A note from Nicola (F&B Manager): "We have a happy and hardworking team here at Gibside. Were looking for a like-minded F&B Team Leader to join us. Someone who can demonstrate the ability and drive to hit the ground running, be very hands on as part of the team (both front & back of house) and who wants to be part of achieving our realistic and fulfilling goals. This role is incredibly varied and will suit someone with great initiative.

The right candidate for us is always thinking ahead to ensure every shift is prepped for success; We want the food & drink experience at Gibside to be easy and enjoyable for every visitor and every team member too

Our focus is on the future with our café space newly renovated and a brand-new wood-fired pizza outlet on site, this is an extremely exciting time. When you join us, youll work alongside our Assistant Manager and play a vital role in improving our food and drink offer whilst looking for new opportunities to grow our business for the rest of the year and beyond. Every penny we make contributes to maintaining our heritage and beautiful estate at Gibside, for everyone for ever. If this is the role for you, we really cant wait to meet you


What you'll be doing:As a Team Leader, youll be giving day-to-day support to your team, to make sure theyre consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so youll need to be adaptable.
Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive can-do attitude and your desire to provide an outstanding service.
Using your excellent eye for detail, youll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food.
Youll also be supervising the induction and training of colleagues, to help build a team thats dedicated to great service and to giving people a day to remember.
Well give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of whats possible in this role.Who we're looking forNo experience is needed, but wed love to hear from you if youre:
  • Friendly and adaptable, with a positive can-do approach.
  • Enthusiastic and willing to learn.
  • Apeople person, who cares about communicating well and giving great service.
  • Aware of health and safety compliance.
  • Aproblem solver, who can lead and support a team every day.
The package:

The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most Trust places

AMRT1_UKCT



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