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Client Management Specialist

4 months ago

London, UK, United Kingdom Allegis Global Solutions Full time
  • Pay rate: TBC
  • Duration: 6 months with possible extension
  • Work type: hybrid


The role is responsible for:

  • Perform end-to-end orchestration across all processes and services managed by Client Management, Public Sector and Development Organisations sector.
  • Engage clients throughout the process, ensuring seamless delivery and client experience
  • Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
  • Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, and issues, and address any gaps
  • Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes


  • Strong ability to positively influence stakeholders across the value chain to both orchestrate and execute processes and deliver exceptional client service and experience
  • Ability to positively engage and build rapport with clients
  • Strong writing and presenting skills in English
  • Problem solver; looks for solutions and finds ways to progress despite blockages
  • Strong drive to deliver
  • Has a clear understanding of the client needs to be serviced
  • Ability to work independently without direct supervision and able to cope with pressures from tight deadlines
  • A team player with good interpersonal skills
  • Risk & AML certified as stipulated by Bank policy (role-based)