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Application Support Analyst

2 months ago

UK, UK, United Kingdom Sherborne Talent Solutions Full time

Are you a passionate individual who prides themselves on giving a 1st class support service? Would you like to join a talented team to work in a fast-paced service desk environment? Would you like to work with a Microsoft AZURE hosting platform which has a mix of cloud and physical infrastructure so you can develop all aspects of technical support?


If the answer is yes then this role will be perfect for you



Key features of the role and experience that will help you excel:


  • This role requires 1st line support experience to apply but should you have 2nd line that will be utilised. Should you want to get into 2nd line, that opportunity will be given
  • We want a great communicator You will be experienced with both internal and client-facing situations
  • You have experience of working on an IT Service Desk
  • You are a people person. You enjoy establishing and maintaining relationships, internally and with clients – You are a strong team player
  • You enjoy solving problems and can be pragmatic when needed
  • You have a passion for technology and both the hunger and ability to pick up knowledge quickly.
  • Ability to manage time, prioritize work under pressure and complete multiple tasks effectively.
  • You are a talented troubleshooter
  • Knowledge of windows operating systems and some server experience would be beneficial
  • An understanding of Hosted platforms and qualifications in the Microsoft development stack are not required but would give you an advantage in the role.


With a top opportunity comes top benefits:


  • Hybrid working. 2 – 3 days a week in the office to enable you to keep a great work life balance
  • As solid career progression plan to upskill your experience
  • A very generous pension scheme
  • Life Assurance
  • Private health care
  • Social events and much more



My client is committed to filling this role ASAP so if interested I would recommend applying ASAP to avoid disappointment