![som3 Recruitment](https://media.trabajo.org/img/noimg.jpg)
Head of CRM
2 weeks ago
Role: Head of CRM
Salary: £60k+
Location: Lancashire (flexible hybrid working)
Company Overview:
Join a leading automotive leasing company that is revolutionizing the driving experience through cutting-edge technology and design. We are committed to delivering innovative and adaptable leasing solutions and are looking for a dynamic Head of CRM to join our team.
As the Head of CRM, you will play a crucial role in driving growth in our new and used car retail segments through top-tier B2C/D2C and B2B marketing campaigns. You’ll be an integral part of the marketing leadership team, collaborating closely with other departments, particularly acquisition. Your mission will be to enhance engagement, interest, and sales through tailored prospect lifecycle nurture campaigns aligned with our customer journeys.
Responsibilities:
- Develop, articulate, and execute a CRM strategy to nurture prospects and increase conversion rates for new acquisition and retention.
- Lead the CRM team, currently comprising one other person, with potential for expansion under your direction, fostering a culture of collaboration, innovation, and excellence.
- Collaborate with various teams on ideation, content, asset requirements, and successful campaign launches.
- Analyze and report on all CRM activities, focusing on targets that align with business goals.
- Develop strategies to enhance lifetime customer value (LCV) and support business growth.
- Manage all CRM channels, creating and activating effective campaign plans for target audiences.
- Support our omnichannel customer experience by working with business stakeholders, both internally and externally.
- Utilize CRM tools and data analytics to gain customer insights and enhance the customer journey.
- Stay updated on industry trends and best practices, continually seeking opportunities for innovation and improvement.
- Experience with CDPs like Segment and CRM platforms such as Mailjet and Mautic is ideal but not mandatory.
Your Profile:
- Proven experience in CRM leadership with a track record of driving growth.
- Expertise in lifetime customer value, prospect nurturing, lead generation, and eCommerce sales through CRM activities.
- Strong leadership skills with the ability to inspire and motivate a team towards common goals.
- Exceptional problem-solving abilities, with a keen eye for detail and a continuous improvement mindset.
- Proficiency in articulating technical or digital requirements to enhance CRM.
- A growth mindset with a passion for innovation, generating new ideas.
- Excellent communication and interpersonal skills, capable of building strong internal and external relationships.
Benefits:
- Lunch on us upon passing probation.
- Departmental incentives.
- Social events.
- Additional day of annual leave and £100 meal after 2 years of service.
- Two additional days of annual leave and access to private healthcare after 5 years of service.
- Three additional days of annual leave and a voucher after 10 years of service.
- Employee of the Quarter scheme.
- Refer a Friend scheme.
- Up to four early finishes or late starts per year.
- Internal development and progression opportunities.
- Senior account manager status.
- Eye care vouchers.
- Access to BEN, the employee wellbeing support service.
We look forward to welcoming a new Head of CRM to our forward-thinking team
-
CRM Manager
4 weeks ago
Gloucestershire, UK, South West England, United Kingdom Zachary Daniels Full timeCRM MANAGER | HYBRID WORKING | LADIESWEAR BRAND | £45K - £50K | GLOUCESTERAn established lifestyle brand that is known for its reliable clothing ranges is continuing to implement growth strategies for their UK & International Markets. To achieve ambitious plans, there is now the opportunity for a CRM Manager to join the team. This is a newly created...
-
Email Marketing Manager
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom The People Of Full timeThe People Of: Digital is seeking a complete CRM Manager with end-to-end experience and ideally Klaviyo experience. This opportunity offers a high degree of flexibility and asks for 2 days a week in the Leeds office.3 Reasons to Join Our Client as their new CRM Manager:Progression – you’ll need to have a good basis of CRM knowledge & experience. This...
-
Email Marketing Manager
4 weeks ago
Leeds, UK, West Yorkshire, United Kingdom The People Of Full timeThe People Of: Digital is seeking a complete CRM Manager with end-to-end experience and ideally Klaviyo experience. This opportunity offers a high degree of flexibility and asks for 2 days a week in the Leeds office.3 Reasons to Join Our Client as their new CRM Manager:Progression – you’ll need to have a good basis of CRM knowledge & experience. This...
-
Head of Marketing
2 weeks ago
Surrey, UK, South East England, United Kingdom C&M Travel Recruitment Full timeHead of Growth Marketing - Surrey/Hybrid A fantastic opportunity to join an inspiring travel company creating innovative trips to an array of worldwide destinations with a focus on the great outdoors. As they continue their growth journey as a company, they are seeking a driven, motivated and passionate Head of Growth Marketing to join and lead the marketing...
-
Customer Relationship Management Executive
1 month ago
Buckinghamshire, UK, South East England, United Kingdom The People Of Full timeAre you a CRM wizard ready to tackle the wild world of retail? Well, buckle up because The People Of: Digital are on the hunt for a CRM Executive who’s got the brains, the skills, and the passion to join a top-tier retailer. This role is just an hour's commute from Marylebone Station and, best of all, offers the flexibility of hybrid working.About the...
-
Customer Relationship Management Executive
4 weeks ago
Buckinghamshire, UK, South East England, United Kingdom The People Of Full timeAre you a CRM wizard ready to tackle the wild world of retail? Well, buckle up because The People Of: Digital are on the hunt for a CRM Executive who’s got the brains, the skills, and the passion to join a top-tier retailer. This role is just an hour's commute from Marylebone Station and, best of all, offers the flexibility of hybrid working.About the...
-
Technical Solutions Sales Assistant
2 weeks ago
Gloucestershire, UK, South West England, United Kingdom Infrastar Ltd Full timeTechnical Solutions Sales Assistant - Gloucester BasedWe are partnered with one of the fastest growing Network and Infrastructure providers, who deliver cutting edge technical solutions to the Defence, National Security and commercial sectors. This is an opportunity to join a business during a growth stage, with huge potential to be a key individual in the...
-
Head of Ecommerce
1 month ago
Burgess Hill, UK, West Sussex, United Kingdom 3Search Full timeA career-defining role. Delighted to have partnered with such an incredible brand. As a B-corp in the wellness space, the brand has had what can only be described as explosive organic growth. The sector and product range is hugely popular and making a massive positive difference in women's lives. The brand has all the ingredients you would want. They...
-
Head of Ecommerce
4 weeks ago
Burgess Hill, UK, West Sussex, United Kingdom 3Search Full timeA career-defining role. Delighted to have partnered with such an incredible brand. As a B-corp in the wellness space, the brand has had what can only be described as explosive organic growth. The sector and product range is hugely popular and making a massive positive difference in women's lives. The brand has all the ingredients you would want. They...
-
Business Development Manager
4 weeks ago
Bristol, UK, South West England, United Kingdom Monday at Nine Full timeExciting Opportunity: Business Development Manager Monday at Nine, in partnership with a leading Global law firm, is seeking a talented Business Development Manager to join their Marketing & Business Development team.Locations - Leeds, Newcastle, Teeside, Edinburgh, Bristol, London & South Coast.Sectors - We are recruiting two sector BDM roles focussed on:...
-
Business Development Manager
4 weeks ago
Bristol, UK, South West England, United Kingdom Monday at Nine Full timeExciting Opportunity: Business Development Manager Monday at Nine, in partnership with a leading Global law firm, is seeking a talented Business Development Manager to join their Marketing & Business Development team.Locations - Leeds, Newcastle, Teeside, Edinburgh, Bristol, London & South Coast.Sectors - We are recruiting two sector BDM roles focussed on:...
-
Head of Sales
1 month ago
York, UK, North Yorkshire, United Kingdom Radius Full timeHeard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings,...
-
Head of Sales
4 weeks ago
York, UK, North Yorkshire, United Kingdom Radius Full timeHeard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings,...
-
Marketing Executive
2 days ago
Bristol, UK, South West England, United Kingdom WST Full timeMarketing Executive Job DescriptionWorld Snooker Limited is the commercial entity responsible for the commercial exploitation and promotion of professional snooker events and is the custodian of the sport’s commercial rights. Our vision is to expand our global footprint and increase our portfolio of major events. That means making our major events, like...
-
Lead Microsoft Dynamics CRM Manager
2 weeks ago
Surrey, UK, South East England, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full timeWe're partnered with a staff association company that represents the interests and welfare of their specific members, and they are looking for a Lead Dynamics Manager/ Administrator to handle all aspects of managing and maintaining the core business applications.The company already has Microsoft Dynamics CE (Sales, Customer Service, and Marketing), Power...
-
Creative Designer
1 month ago
Kent, UK, South East England, United Kingdom Creative Recruitment Limited - Creative, Digital Marketing & Technical Talent Finders Full timeOur client is Kent based award- winning travel company looking for a Creative Designer to join their creative team.They are looking for a Creative to take on the production of their company’s advertising assets for print, direct mail, and digital campaigns. What you'll be doingNew brochures, adverts, emails, and other content designs that are engaging,...
-
Creative Designer
4 weeks ago
Kent, UK, South East England, United Kingdom Creative Recruitment Limited - Creative, Digital Marketing & Technical Talent Finders Full timeOur client is Kent based award- winning travel company looking for a Creative Designer to join their creative team.They are looking for a Creative to take on the production of their company’s advertising assets for print, direct mail, and digital campaigns. What you'll be doingNew brochures, adverts, emails, and other content designs that are engaging,...
-
Graphic Designer
1 month ago
Kent, UK, South East England, United Kingdom Creative Recruitment Limited - Creative, Digital Marketing & Technical Talent Finders Full timeOur client is an award winning luxury travel company with over for 40-years in the industry. They currently have a great opportunity for a Graphic Designer to join the Creative Team to take on production of the company’s advertising/marketing assets for print, direct mail, and digital campaigns. This role offers hybrid working 2 days remote / 3 in the...
-
Digital Marketing Specialist
4 weeks ago
Surrey, UK, South East England, United Kingdom PIE Full timeSenior Digital Marketing Specialist - Clean-tech, Eco-tech, TransportHybrid working - office / homeMay consider elements of flexible working weekCirca £50k - £55kThis is an exciting company in incredible growth mode within a hardware / software model in clean tech / transportation that is revolutionising the market.To join the Head of Marketing, we're...
-
Growth Marketing Manager
4 weeks ago
Bristol, UK, South West England, United Kingdom Bunch Full timeDo you want to work for a tech-enabled scale-up that is helping thousands of people simplify their bills? How about one that is investing heavily in its people? If you're passionate about driving growth, optimising marketing strategies, and are ready to take on new challenges, then Bunch is the place for you! Join us in revolutionising the way people...