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Head of Safety, Health, Environment and Quality

2 months ago

Greater Manchester UK, Greater Manchester, United Kingdom Metroline Ltd Full time

Job summary

As a member of the Senior Management Team the post holder is responsible for developing, implementing and continually improving all safety, health, environment and quality (SHEQ) policies and procedures in line with the requirements of the business.

This will include advising the board on all SHEQ matters and legislation, safety auditing, planning training for all departments and continuous reviews to ensure Metroline Manchester’s procedures and systems are comprehensive and robust.



Main Responsibilities

  • Advise and assist all staff on matters relating to SHEQ within their work environment.
  • Provide advice to the various management grades in how to apply their HS&E training to best effect
  • Attain and maintain accreditation for all ISO standards associated with SHEQ in line with the needs of the business. ISO9001, ISO14001 and ISO45001.
  • Participate in Management reviews and other meetings where and when required and any other initiatives requiring advice and guidance on SHEQ matters.
  • Liaise with the HSE, Environmental offices, Councils, contractors, fire service and other regulatory and professional bodies, in regard of investigations, introduction of new technologies, and future development of sites
  • Manage the company’s SHEQ Business Partners in assessing and reviewing both on and off bus incidents, leading to positive actions in moving towards the aim of Zero incidents for the businesses in Manchester.
  • Review and assist in the creation of new and existing risk assessments for all health and safety related aspects of the business including the completion of fire risk, and depot emergency plans.
  • Work with the Facilities team to ensure procedures for managing all environmental monitoring and policies are in place and up to date and compliant in regards of records and inspections with applicable legislation.
  • To liaise with Depot Staff and TU representatives where required, at quarterly meetings and Engineering toolbox talks.
  • To procure, implement and monitor safety training programmes, ensuring records for staff and departments are updated accordingly.
  • Ensure the Metroline SHEQ policies and common shared information is up to date by constant review of the HSE web site; any changes are communicated to staff and incorporated into company day to day activities.
  • Assist in compiling statistics and data on collisions, injuries and environmental issues that are required by authorities, TfGM and ComfortDelGro.
  • Responsibilities for environmental issues including meeting with officers from local councils regarding noise, pollution from oils, exhaust etc.
  • Attend meetings with internal and external bodies regarding safety or other issues. To ensure that all environmental issues including policy and control of duty of care are appropriate and up to date.
  • Be responsible for the company’s compliance with GDPR regulations and act as Data Protection Officer.


Specific responsibilities

  • Manage the preparation of the monthly management accounts and variance analysis for Metroline Manchester, within deadlines set and ensuring that management has a full understanding of the company performance against budget;
  • Manage the integrity and accuracy of Financial Systems.
  • Leading the critical area of revenue accounting including liaising with external providers eg TfGM;
  • Ensure that all internal controls are operating effectively, including ensuring accurate reconciliations are prepared;
  • Ensure that Corporate Governance standards are complied with relating to bank mandates and financial authority limits.
  • Understand and model the impact of changes to customer requirements
  • Review of monthly journals.
  • Review of the Balance Sheet to ensure that it is a true and fair reflection of the financial position of the company.
  • Support the Finance & Commercial Director in preparing reports, reconciliations and supporting documentation for Statutory, Interim and Internal Audits.
  • Collate, investigate and make recommendations for investment appraisals and business case analysis to aid business decisions.
  • Model and analyse cost base, and identify and drive opportunities and efficiencies to achieve area targets.


About you

We are not specifically looking for someone with transport experience, so we’d love to hear from you if you meet the majority of the criteria below….

  • At least 10 years’ experience in operational SHEQ roles
  • IOSHH Managing Safely
  • IOSH certified member
  • IEMA certified member
  • NVQ Level 5 or higher in Occupational Health and Safety or NEBOSH diploma
  • Proficient in use of Microsoft Word & Excel
  • Knowledge of employment legislation.


About Us

Metronline Manchester is a recently formed arm of ComfortDelGro, one of the largest land transport companies in the world, with a presence in 7 countries and operating a fleet of over 40,000 vehicles. In March 2024 we were awarded contracts to operate four franchises in Greater Manchester by Greater Manchester Combined Authority (GMCA).


Metroline have been operating in the UK since 1989, and are the fourth largest scheduled bus operator in London and operates about 17 percent of the city’s scheduled bus services. It is part of ComfortDelGro’s wider operations in the UK, which include; Argyle Satellite, Adventure Travel, CityFleet Networks, Computer Cab, KingKabs, Scottish Citylink Coaches, Megabus and Westbus Coach Services. These companies operate in 23 different towns and cities, offering a comprehensive range of point-to-point and public transport solutions including buses, coaches, taxis, and private hire vehicles.


Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.


Metroline Manchester are being supported on this recruitment by Steed Business Services Ltd.


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