Core Banking Services Service Transition Lead

2 months ago


Birmingham, West Midlands, United Kingdom Deutsche Bank Full time
Job Description:

Job Tile Core Banking Services Service Transition Lead

Location Birmingham

Corporate Title Assistant Vice-President

The role is Service Transition Lead under Core Banking Services domain within Corporate Bank Technology. Service Transition Lead is a technical specialist who is a self-starter with expertise in one or more technical domains. Being engaged in SDLC (Software Development Life Cycle), Service Transition Lead will contribute effectively in all the phases of the SDLC. Service Transition Lead will review (with Functional Leads and Release Managers) upcoming changes from an application on-boarding perspective, participate in demos & reviews leading all the way up to smooth productionization of New Applications or Major change. They will continually drive the standards and adherence to the Production New Application , Major change process and Non Functional Requirements ensuring applications are built with stability in mind and require minimal toil in day to day production support activities.

What we'll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:
  • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
  • Competitive salary and non-contributory pension
  • 30 days' holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
  • The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year
Your key responsibilities
  • Define, Develop, Maintain and execute on a Core Banking Services (CBS) Book of Work process in relation to New Application onboarding to CBS production
  • Enhance and maintain non-functional requirements (NFR) with thorough due diligence for both on-prem and GCP applications
  • Attend and facilitate major program /project planning meeting to prioritize bug fixes, resiliency and performance enhancements, clearly articulate potential benefits in form of user stories and acceptance criteria
  • Provides updates, highlighting any risks and concerns on new or existing application onboarding to CBS Domain /Functional Leads and Central Service Transition team
Your skills and experience
  • IT experience gained within large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function
  • Global Transaction Banking / Corporate and Investment Banking Experience is a plus.
  • Experience of supporting complex application and infrastructure domains
  • Possess good analytical and problem solving skills
  • Working experience on UNIX/Linux, Solaris, Java J2EE, shell scripts, secure connectivity and protocols, Monitoring Tools (Geneos/Nagios/NewRelic), Scheduling Tools (Control-M/AutoSys), ITIL Framework.
  • Working knowledge of change management, problem and incident tracking tools (i.e. Remedy, ServiceNow etc.)
How we'll support you
  • A culture of continuous learning to aid progression
  • We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)
Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.


  • Service Engineer

    4 weeks ago


    Birmingham, Midlands, West Midlands, United Kingdom Johnson Controls Full time

    Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.This position is working for our ADT brand. At ADT we are passionate...

  • Service Engineer

    5 months ago


    Birmingham, UK, West Midlands, United Kingdom Johnson Controls International Full time

    Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.This position is working for our ADT brand. At ADT we are passionate...


  • Birmingham, UK, West Midlands, United Kingdom ENVEA Global Full time

    Field Service Engineer – Midlands AreaThe role of Field Service Engineer is to provide product support, service, test and repair of the full range of ENVEA equipment across Customer sites in UK. The role may also require training customers in correct use and maintenance of their product and telephone support as necessary. Other duties may include feeding...


  • Birmingham, UK, West Midlands, United Kingdom ColCap Full time

    This role is instrumental in supporting the Director of Servicing in ensuring that the ColCap UK mortgage portfolio is serviced in accordance with the agreed Policies and Procedures and that ColCap UK achieves its aims of managing a profitable mortgage portfolio with good customer outcomes. The post holders' key responsibilities: Must be a hard-working...

  • Service Engineer

    2 weeks ago


    Birmingham, UK, West Midlands, United Kingdom Home Recruitment Ltd Full time

    Field Service Engineer - Medical Devices.We represent a leading medical device industry company known for its comprehensive range of high-quality medical devices supplied globally. This company is celebrated for its prominent brand and is committed to delivering top-tier solutions across its diverse product portfolio.Their focus on product innovation,...


  • Birmingham, UK, West Midlands, United Kingdom KYOCERA Document Solutions UK Part time

    Role Division: Field ServiceBased: Field Based (Birmingham)Reporting to: Regional Service ManagerContract: Perm, Full timeWe are looking for someone who has a technical aptitude around mechanical or electrical components.We have an exciting opportunity that has arisen for a Field Service Technical Specialist based in the mentioned area. Applicants will...

  • Customer Service Agent

    2 months ago


    Birmingham, UK, West Midlands, United Kingdom EML Full time

    Role Title: Customer Service AgentReports to: Customer Service ManagerLocation: BirminghamContract Type: 6 Month FTCAbout EMLEML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is...

  • Service Desk Manager

    3 weeks ago


    Birmingham, UK, West Midlands, United Kingdom Chapman Tate Associates Full time

    Job Advert: Service Desk Manager – Azure, Microsoft, Servers, SQL DatabaseLocation: BirminghamSalary: Up to £58,000ChapmanTate Associates are working in partnership with a well-established Managed Service Provider (MSP) to recruit a talented and dynamic Service Desk Manager. In this role, you will lead a team of 20-25 engineers across 1st, 2nd, and 3rd...


  • Birmingham, UK, West Midlands, United Kingdom Margetts Fund Management Ltd Full time

    The RoleYou will act as a Customer Service Administrator as part of a team of 8.Duties will include (but not exhaustive):Responding to queries via email, post and telephone.Completing anti-money laundering checks as part of all customer due diligence, internal and external fraud controls.Office administration, including scanning documents.Complete...


  • Birmingham, UK, West Midlands, United Kingdom Consult Energy UK Full time

    Customer Service Team ManagerWe are seeking an experienced Customer Service Team Manager to join an expanding domestic energy company. You will lead a dedicated team, ensuring that they deliver exceptional customer service to over 300,000 customers across the UK.Key Responsibilities:Lead, coach, and develop your team to improve performance and achieve...


  • Birmingham, UK, West Midlands, United Kingdom Johnson Controls International Full time

    What you will do As a National Accounts Programme Coordinator, you will be responsible for coordinating and deploying various national account customer programs, while supporting national accounts sales channels and operational teams to deliver excellent customer service. You will ensure that all tasks are aligned with customer Key Performance Indicators...


  • Birmingham, UK, West Midlands, United Kingdom Liaison Group Full time

    CLIENT SERVICES ADMINISTRATOR Hybrid BasedRemote 3 x days and a minimum of 2 x days per week on site with clients across the MidlandsPermanent & Full TimeEMPLOYEE BENEFITS*23 days annual leave + bank holidays, raising to 28 days (increasing upon length of service)Home Working AllowanceSummer & Winter Company DayPrivate Medical InsuranceBlue Light Card...


  • Birmingham, UK, West Midlands, United Kingdom Chris Hayes Associates Full time

    Transaction Services Associate Director / Director / PartnerWould you like to take the lead on growing a market leading Transaction Services team in the Midlands. If so, this could be the opportunity for you.Our client is a national firm of Chartered Accountants and Business Advisors, which following recent restructure and investment have considerable...

  • Service Engineer

    2 months ago


    Birmingham, UK, West Midlands, United Kingdom Complete Security Recruitment Full time

    Fire & Security Role: Are you a Fire and Security Service Engineer with previous experience installing & servicing Access Control systems, CCTV systems and Intruder Alarm systems?Paying up to £35kWhat can you expect as an employee: Basic Salary up to £34,000Company Car25 days holidayPension/Life assuranceOngoing training on fire and security systems...


  • Birmingham, West Midlands, United Kingdom myGwork Full time

    This job is with Beazley, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. GeneralJob Title: Technical Delivery Lead – Modern Data Platform Division: Beazley Shared Services – Information TechnologyReports To: Head of Strategy,...


  • Birmingham, UK, West Midlands, United Kingdom Joblogic Service Management Software Full time

    The Joblogic Story:Established in 1998, Joblogic is the #1 FSM software in the UK. With offices in the UK, Pakistan and Vietnam totalling 400 people we have been in the industry for over 20 years. Although we’ve been in business for a while, our growth only really accelerated from 2021 onwards. Joblogic was bootstrapped to £10m ARR until March 2023 when...


  • Birmingham, UK, West Midlands, United Kingdom NES Fircroft Full time

    Position: Service Sales SpecialistLocation: Working from Home (North England)Benefits: Competitive Salary, Company Car / Car Allowance, 10% Bonus, Standard UK Benefits.Profile:This new service sales specialist role is an exciting opportunity, where you’ll be responsible for growth of the service customer base, as well as the sale of advanced / digital...


  • Birmingham, UK, West Midlands, United Kingdom Joblogic Service Management Software Full time

    Enterprise Sales Development Representative: About Joblogic: Established in 1998, We’re the UK market leading field Management software provider with offices in the UK, Pakistan and Vietnam. We are currently enjoying significant growth fuelled by a fast-moving, dynamic, and ambitious team which we are looking to expand further. Joblogic is a B2B SaaS CRM...


  • Birmingham, UK, West Midlands, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    Service Improvement Manager Fixed term contract to 2025 with extension to end of 2026 Exciting opportunity to join a large not-for-profit organisation that is deeply committed to helping vulnerable and marginalised groups. Working as a Service Improvement Manager, you’ll be responsible for driving continuous improvement to support service excellence for a...


  • Birmingham, UK, West Midlands, United Kingdom nGenium Full time

    Position: Dental Field Service EngineerLocation: Nationwide, UK (North, Midlands, South, Southwest, and Edinburgh)Employment Type: Full-TimeAbout the RoleAn exciting opportunity has arisen for a skilled Dental Field Service Engineer to join a leading dental engineering team. This role involves the maintenance, supply, and training on dental equipment. You...