Hotel Sales Manager
2 weeks ago
Location: London Paddington (office based)
Objective of the Role
Manage the entire sales process for three hotels in London Paddington (Mercure London Paddington, Mercure London Hyde Park, and Hotel Indigo London Paddington). Drive sales across all market segments, create a pipeline of new business, and grow local market share. Engage in focused business activities to increase opportunities and maximise conversions, supporting revenue targets and overall hotel budgets.
Key Duties and Responsibilities
Develop sales strategies targeting revenue growth and client relationship development
Identify and pursue business growth opportunities through strong relationships within the account portfolio
Raise the profile of the three hotels through targeted activities
Manage all market segments, especially Corporate, Groups, Meetings and Events
Liaising with IHG and Accor central sales and marketing teams
Ensure compliance with hotel policies and brand standards
Manage key accounts, providing value-added solutions for travel and meeting needs
Respond positively to sales enquiries, maximising opportunities through negotiation and selling techniques
Maintain detailed account files and records
Keep clients informed about new hotel products, changes, and brand updates
Actively cross-sell hotel products to maximise opportunities and revenue
Develop knowledge of the local area and competitors to enhance guest services and maintain a competitive edge
Follow up on leads from the Front Desk to source new clients
Promote and use IHG/Accor member programs to encourage loyalty and repeat business
Understand and drive the hotel sales budget, delivering strategies to meet annual revenue targets
Complete weekly sales reports and provide industry insights and competitor updates
Attend daily and weekly meetings to ensure alignment with other departments
Complete RFPs, including GDS rate loading of local accounts and liaising with brand KADs
Perform other duties as requested
What We Are Looking For
Experience with IHG and/or Accor brands
Hotel sales experience, ideally more than 2 years
Excellent customer service skills and a strong work ethic
Great time management and attention to detail
Positive attitude, self-motivated, and enthusiastic
Strong organisational skills and ability to prioritise workload
Excellent verbal, written, and client-facing communication skills
Knowledge of Opera and Salesforce is an advantage
Previous event organisation experience in a hotel or similar environment
Knowledge of ANAIS, Cvent and Meeting Broker is an advantage
Benefits of Working with Us
Brand hotel accommodation discounts worldwide for you, your family, and friends
Annual bonus based on revenue generation and achieving set quarterly KPIs
Free meals while on duty
Employee recognition awards
28 days of holiday, inclusive of bank holidays
Opportunities to participate in charity and community events
Learning and development opportunities
Automatic enrolment in the workplace pension scheme
Team appreciation days
40 hours per week, typically 8 am to 5 pm or 9 am to 6 pm, Monday to Friday
AMRT1_UKCT
-
Luxury Hotel Sales Manager
2 weeks ago
London, Greater London, United Kingdom The Standard Hotel Full timeLuxury Hotel Sales Manager Role at The Standard HotelWe are looking for a highly motivated and experienced Luxury Hotel Sales Manager to join our team at The Standard Hotel in London. As a key member of our sales team, you will be responsible for developing and implementing sales strategies to drive revenue growth.With a minimum of 5+ years of senior sales...
-
Hotel Reservations Sales Specialist
4 days ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full timeAbout the RoleMandarin Oriental Hotel Group is seeking a skilled Sales Agent to join our team in Hotel Reservations. As a Sales Agent, you will be responsible for maintaining effective communication with guests to ensure smooth and efficient service delivery.Key ResponsibilitiesProcess and confirm guest room reservations, identifying guest needs and...
-
Hotel Sales Director
3 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeAre you a seasoned sales professional looking to drive revenue growth in the hospitality industry? Do you have a proven track record of delivering new business opportunities and driving volume with existing accounts?About the RoleWe are seeking an experienced Hotel Sales Director to join our team at the Clermont Hotel Group. In this role, you will be...
-
Sales Manager
4 months ago
South West London, London, United Kingdom St James Court Hotel Limited Full timeThe hotel:Right in the heart of Londons Royal Quarter, a 5-minute walk from Buckingham Palace, lies 51 Buckingham Gate Suites & Residences and St, James Court, A Taj hotel.This complex property offers 86 of the most spacious 1, 2 & 3 bedroom suites, and 329 quintessential English contemporary rooms, sprawled over 8 grand Victorian townhouses.Sales Manager...
-
Receptionist Hotel
1 month ago
North West London, London, United Kingdom Danubius Hotel Full timeRECEPTIONISTAbout the Danubius Hotel Regents ParkWe are a 370-bedroom hotel located in central London with a difference. Located by three iconic London Landmarks: Lords Cricket Ground, Regents Park and London Zoo. Situated in St Johns Wood, we pride ourselves in offering a real home from home for business and leisure travellers alike.About the roleWe are...
-
Hotel Operations Manager
4 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeWe are seeking a Hotel Operations Manager to join our team at the Clermont Hotel Group. As a key player in our reception teams, you will be responsible for delivering a seamless experience at the reception desk for every guest.The RoleYou will show excellent leadership skills and a track record of delivering results through your people. You will be...
-
Hotel Dining Management Professional
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeThe Clermont Hotel Group is seeking a seasoned Hotel Dining Management Professional to join our team as Restaurant Floor Manager. In this role, you'll oversee all aspects of restaurant operations, including revenue, stock, recruitment, and rota management. Your focus will be on creating an exceptional guest experience, driving sales growth, and maintaining...
-
Hotel Concierge Luggage Porter
1 week ago
North West London, London, United Kingdom Danubius Hotel Full timeConcierge Luggage Porter - Full Driving Licence Essential (Manual & Automatic)About the Danubius Hotel Regents ParkWe are a 370-bedroom hotel located in central London with a difference. Located by three iconic London Landmarks: Lords Cricket Ground, Regents Park, and London Zoo. Situated in St Johns Wood, we pride ourselves in offering a real home from home...
-
London Hotel Operations Manager
3 weeks ago
London, Greater London, United Kingdom ME London Hotel Full timeAt ME London Hotel, we are committed to delivering exceptional customer experiences. As a Night Manager, you will play a critical role in ensuring the smooth operation of our hotel during night hours.We offer a competitive salary package, including a basic salary of £33,600 up to £35,100 inclusive of Service Charge, as well as various benefits such as...
-
Sales Agent for Hotel Reservations
4 days ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full timeAbout Our Ideal CandidateMandarin Oriental Hotel Group seeks a highly skilled Sales Agent with a passion for delivering exceptional customer service and building long-lasting relationships with guests.Key ResponsibilitiesProcess and confirm guest room reservations, taking into consideration guest preferences and needs.Collaborate with colleagues across...
-
Luxury Hotel Revenue Strategist
2 weeks ago
London, Greater London, United Kingdom ME London Hotel Full timeLuxury Hotel Revenue Manager Position Available in Central LondonWe are looking for an experienced Revenue Manager to join our team at ME London Hotel, a luxurious five-star hotel located in the heart of London. As a key member of our revenue management team, you will be responsible for driving revenue growth and optimizing financial performance.About the...
-
Hotel Operations Manager
2 weeks ago
London, Greater London, United Kingdom Strand Palace Hotel Full timeAbout Strand Palace HotelLocated in the heart of London, Strand Palace Hotel is one of the city's largest independent hotels. With a rich history dating back to 1909, our hotel has been welcoming guests from around the world for over a century.Job DescriptionWe are seeking a highly motivated and experienced Hotel Operations Manager to join our front office...
-
Luxury Hotel Operations Manager
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeJob OverviewWe are seeking a highly skilled Front Desk Co-Ordinator to join our team at the Clermont Charing Cross hotel in the heart of London's Charing Cross. As a member of our Front Office team, you will be responsible for providing exceptional guest experiences and ensuring seamless interactions between guests and our staff.The successful candidate will...
-
Hotel Operations Manager
2 weeks ago
London, Greater London, United Kingdom The May Fair Hotel Full timeUnlock your leadership potential in a 5-star hotel settingAt The May Fair Hotel, we are seeking an exceptional Floor Manager to join our team at the Exclusive May Fair Kitchen restaurant. As a key member of our operations team, you will be responsible for overseeing all aspects of the restaurant's day-to-day activities.About the Role:Lead a high-performing...
-
Hotel Sales Leader
2 weeks ago
London, Greater London, United Kingdom Accor Full timeWe are seeking an experienced Hotel Sales Leader to join our team at Novotel London Greenwich. As a key member of our sales department, you will be responsible for leading our sales team and driving business growth and revenue through strategic sales initiatives.The successful candidate will have a strong track record in sales and marketing, with a proven...
-
Hotel Operations Manager
2 weeks ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeFirmdale Hotels, a renowned international group of luxury hotels and bars in London and New York, is seeking an ambitious and dedicated Operations Duty Manager to join their prestigious Charlotte Street Hotel. As an integral part of the hotel's operations team, you will be responsible for overseeing daily operations, ensuring exceptional service standards,...
-
Hotel Operations Manager
4 weeks ago
London, Greater London, United Kingdom Nobu Hotel Portman Square Full timeKey ResponsibilitiesAs Night Manager at Nobu Hotel London Portman Square, you will oversee the smooth operational running of the hotel during the evening and in the absence of the Front of House Manager. Your tasks will include acting as a manager on duty, dealing with guest enquiries and complaints, overseeing the team, and ensuring the hotel runs...
-
PR Manager
3 months ago
West London, London, United Kingdom Browns Hotel Full timeWhy join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25/ €36 per...
-
Hotel Sales Associate
3 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeAbout Us: Sea Containers London is a unique lifestyle hotel situated on London's vibrant South Bank. With 359 luxurious bedrooms, award-winning dining outlets, and an electric atmosphere, we offer an unforgettable experience for our guests.Job Title: Hotel Sales AssociateAbout the Role: As a key member of our sales team, you will play a crucial role in...
-
Hotel Operations Manager
3 weeks ago
London, Greater London, United Kingdom Charlotte Street Hotel Full timeKey ResponsibilitiesThis role involves overseeing daily hotel operations, working closely with managers to adapt to various scenarios across departments including Events, Food & Beverage, Front Office, Housekeeping, and the Kitchen.Duties and ResponsibilitiesLiaise between General Manager, guests, and operational team members.Monitor and uphold service...