Global Head of Technology Stack

7 days ago

London, UK, United Kingdom Virtua Full time

We have recently been retained by a new client in the Luxury Fashion space who are continuing to expand their brand presence worldwide. We are seeking a visionary Head of Technology Stack to add to an exceptional new management team and support aggressive growth plans for the future.


As the Head of Technology Stack, you will play a critical role in managing and maintaining our internal technology infrastructure, with a focus on key systems including the ERP system, the retail POS system from Shopify, and our unified data platform. You will be responsible for ensuring the stability, performance, and security of these systems while also driving innovation and continuous improvement initiatives to support our evolving business needs.


Key Responsibilities:


  • Oversee the implementation, configuration, and maintenance of the ERP system, including modules for inventory management, sales, procurement, and finance.


  • Manage the setup, customisation, and maintenance of the retail POS system from Shopify, ensuring seamless integration with other systems and optimal functionality for store operations.


  • Develop and implement data integration strategies to ensure the seamless flow of information between our ERP system, POS system, and unified data platform.


  • Collaborate with cross-functional teams, including finance, operations, and IT, to identify opportunities for process automation, workflow optimisation, and system enhancements.


  • Lead system upgrades, patches, and performance tuning activities to ensure the stability and scalability of our technology stack.


  • Monitor system performance and security, proactively identifying and addressing potential issues to minimise downtime and mitigate risks.


  • Lead and manage the cyber security strategy, ensuring robust protection against cyber threats and ensuring compliance with relevant regulations.


  • Provide training and support to end-users on system functionalities, best practices, and troubleshooting techniques.


  • Lead and drive the office and retail IT strategy and execution across international offices and stores.


  • Stay abreast of emerging technologies and industry trends to drive innovation and inform strategic decision-making related to our technology stack.


Qualifications:


  • Bachelor’s degree in Computer Science, Information Technology, or related field; advanced degree preferred.


  • Proven experience managing and maintaining ERP systems, preferably in a retail or e-commerce environment.
  • Proficiency in configuring and customising retail POS systems, with hands-on experience with Shopify preferred.


  • Strong understanding of data integration principles and experience with unified data platforms.


  • Extensive knowledge and experience in cyber security practices, including threat detection, prevention, and response.


  • Excellent project management skills, with the ability to lead complex technology initiatives from inception to completion.


  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues in a timely manner.


  • Excellent communication and collaboration skills, with the ability to work effectively across teams and levels of the organisation.


  • Located in London, UK, or Amsterdam, Netherlands, or willing to relocate.

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