Current jobs related to Service Manager - Lancashire UK, North West England - Peel Cyber

  • Adults Social Worker

    2 months ago

    Lancashire, UK, North West England, United Kingdom Service Care Solutions Part time

    Service Care Solutions have several exciting opportunities across Lancashire Councils, offering opportunities to work in various teams and disciplines, including Mental Health, Learning Disabilities, Hospital Discharge, and Community Care.Vacancies available in Lancashire County, Blackburn with Darwen and Blackpool councils.Full time, Hybrid, Compressed and...

  • Children Social Worker

    2 months ago

    Lancashire, UK, North West England, United Kingdom Service Care Solutions Part time

    Service Care Solutions have several exciting opportunities across Lancashire Councils, to join various Children's Services teams and disciplines, from Child Protection and Safeguarding to Looked After Children and Early Help.Vacancies available in Lancashire County, Blackburn with Darwen and Blackpool councils.Full time, Hybrid, Compressed and Part-time...

  • Fianacial Services Risk Manager

    1 month ago

    Lancashire, UK, North West England, United Kingdom LG select Ltd Full time

    Outstanding opportunity to join this dynamic, fast paced Financial Services business in this newly created role.We are looking for candidates who believe in making Risk more engaging to with wider business, this role is about breaking away from the traditional, rigid approach to risk management. Instead, it’s about building something effective and...

  • Personal Injury Lawyer

    3 weeks ago

    Lancashire, UK, North West England, United Kingdom Service Care Solutions Full time

    Service Care Solutions is working alongside a highly regarded law firm, based in Lancashire, which needs an experienced Personal Injury Lawyer to join their team and handle key litigation. This position offers excellent growth opportunities with a direct path to Head of the Department for the right candidate. Key Responsibilities of the Personal Injury...

  • Vulnerability Manager

    1 month ago

    Lancashire, UK, North West England, United Kingdom Maxwell Bond Full time

    Vulnerability Manager - Hybrid - £70,0000 - Lancashire - Must be able to obtain SCThe Security Vulnerability Manager will be required to secure this global company’s estate by reducing total number of security vulnerabilities. This will be achieved by working closely with Managed Service Providers, working widely across internal and external stakeholders...

  • General Manager

    4 weeks ago

    Lancashire, UK, North West England, United Kingdom MacGregor Black Full time

    General ManagerAre you an experienced, fast paced manufacturing site leader?Do you have extensive experience of leading long term, cultural and operational turnaround projects?Are you analytical and CI driven, to ensure your site is operating at optimum efficiency?MacGregor Black are partnering with a Food Manufacturing business on the search for a General...

  • Solar PV manager

    2 weeks ago

    Lancashire, UK, North West England, United Kingdom Oakdale Electrical Contractors Ltd Full time

    About Us:Oakdale Electrical Contractors Limited is a well-established electrical contractor focused primarily on New Build Housing. We currently offer solar installation services by subcontracting to external providers, but as part of our commitment to sustainability and growth, we are bringing this capability in-house. We are now seeking an experienced...

  • Network Operations Manager

    5 days ago

    Lancashire, UK, North West England, United Kingdom Sustainable Talent LTD Full time

    Role Summary:A client of ours based in the North-West is recruiting for a Network Operations Manager to join the team delivering electrical power projects at transmission and distribution level. Focused on the network engineering associated with the control, maintenance and operation associated with construction, maintenance and inspections programmes. These...

  • EMEA Sales Manager

    3 weeks ago

    Lancashire, UK, North West England, United Kingdom Morgan Ryder Full time

    EMEA Sales ManagerRemote Working – UKManufacturer of Specialist Materials & ComponentsCompetitive Salary + Car Allowance + 20% BonusAre you an experienced sales professional looking to make an impact in a global Fortune 500 company? We have an exciting opportunity for an EMEA Sales Manager to join our team. Our client, a leading manufacturer of specialist...

  • Management Accountant

    3 months ago

    Lancashire, Lancashire, North West England, United Kingdom Dickson O'Brien Associates Limited Full time

    Our growing service based client are looking to recruit a Management Accountant Reporting directly into the Finance Manager, you will work in collaboration with experienced and knowledgeable senior finance partners & accountants. This is the perfect opportunity for a qualified accountant who is looking to take their finance career to the next...

  • Solicitor / CILEX / Licensed - Residential Property

    1 month ago

    Lancashire, UK, North West England, United Kingdom Harrison Drury Solicitors Full time

    Harrison-Drury is a market leading Firm of solicitors with offices across the North West servicing both business and private clients. We have been successful for a fourth time placing in the Top 100 Best Mid-Size Companies to work for in the UK.We are an employer of choice because we have a culture that challenges the conventional law firm approach and...

  • Catering Manager

    5 days ago

    Lancashire, North West England, United Kingdom Reed Hospitality & Leisure Full time

    Job Title: Catering ManagerLocation: LancashireJob Type: Full-TimeAccommodation: If required and reflected on salarySalary: Excellent for live in and Live outAbout Us: Join our dynamic team at Lancashire a premier destination for leisure and recreation. We pride ourselves on providing exceptional service and a welcoming environment for all our guests.Job...

  • Vulnerabilities Analyst

    1 month ago

    Lancashire, UK, North West England, United Kingdom Maxwell Bond Full time

    Vulnerability Analyst - Hybrid - £55,0000 - Lancashire - Must be able to obtain SCThe Security Vulnerability Manager will be required to secure this global company’s estate by reducing total number of security vulnerabilities. This will be achieved by working closely with Managed Service Providers, working widely across internal and external stakeholders...

  • Chief Scientific Officer

    3 months ago

    Lancashire, UK, North West England, United Kingdom Skills Alliance Full time

    Our client has over 30 years’ history in the Nutraceutical industry and has played a key role in driving innovation and increasing awareness. They sell products in over 45 countries and have ambitious plans to continue their international expansion delivering strong and consistent double-digit growth.We are looking a CSO to join the team as a visionary...

  • Quality Assurance Officer

    2 months ago

    Lancashire, UK, North West England, United Kingdom Science Solutions Recruitment Full time

    Science Solutions are looking to recruit a QA Officer for one of our clients based in the Northwest Lancashire area.To be considered for the role of QA Officer you must have experience with IATF16949. You must also have 2+ years’ experience in a similar role.As a QA Officer you will be responsible for conducting internal audits to ISO9001, IATF16949 and...

  • Business Manager

    2 months ago

    Lancashire, North West England, United Kingdom HOGHTON TOWER PRESERVATION TRUST Full time

    Do you have experience working in leisure, visitor services, tourism or heritage sectors and have a passion in bringing history to life? The Hoghton Tower Preservation Trust is a registered charity responsible for ensuring that Hoghton Tower’s physical structure and grounds are maintained and restored, and that its rich and varied history is kept alive and...

  • Head of CRM

    3 months ago

    Lancashire, UK, North West England, United Kingdom som3 Recruitment Full time

    Role: Head of CRMSalary: £65k+ with company performance bonus on topLocation: Blackburn, Lancashire (flexible hybrid working)Company Overview:Join a leading automotive leasing company that is revolutionizing the driving experience through cutting-edge technology and design. We are committed to delivering innovative and adaptable leasing solutions and are...

  • Solicitor - Agricultural Property Litigation

    2 months ago

    Lancashire, UK, North West England, United Kingdom Harrison Drury Solicitors Full time

    Job Title:Solicitor – Property Litigation – AgriculturalPQE / Level :1-5Location:Flexible (Lancashire)Overview:Harrison-Drury is a market leading Firm of solicitors with offices across the North West servicing both business and private clients. We have been successful for a fourth time placing in the Top 100 Best Mid-Size Companies to work for in the...

  • Senior Financial Controller

    5 days ago

    Lancashire, UK, North West England, United Kingdom Bayman Atkinson Smythe Full time

    We're on the hunt for a dynamic, finance leader to join an ambitious, rapidly growing services business that's on a mission to double its turnover within the next two years. This is a fantastic opportunity to step into a high-impact role as Senior Financial Controller, where you’ll be at the heart of driving transformational change and leading key...

  • Head of Operations

    1 month ago

    Cheshire East, UK, North West England, United Kingdom Innovative Service Group Full time

    Innovative Service Groupc£70-80,000 plus packageThis is an outstanding career-developing opportunity for an ambitious operational leader, taking a key role in one of the country’s most innovative business services groups in a role that will see them be fast-tracked towards the Senior Leadership Team.Differentiating themselves by remaining totally...

Service Manager

2 months ago

Lancashire UK, North West England, United Kingdom Peel Cyber Full time

Summary:


As the Service Manager, you will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer experience. Your role will focus on managing the service and operations teams, resolving technical issues quickly and improving service quality. You will also work with customers to understand their needs, ensuring the IT and Telecom systems operate efficiently and meet service- level expectations. This role also involves managing a number of service related vendor relationships and driving customer satisfaction through proactive support and clear communication. The person will have a blend of technical expertise and management experience with a strong IT services bias to support and improve both IT and Telecoms services.


Key Tasks:


• Manage the IT and Telecoms support and operations teams, providing guidance on

troubleshooting, customer service and act as an escalation point


• Oversee the day-to-day operations ensuring optimal service levels and uptime


• Act as a lead or escalation point for major incidents and service outages conducting analysis

and implementing corrective measures to prevent recurrence


• Oversee Project Management of large installations


• Act as the technical and operations lead for a number of defined accounts managing agreed

customer operations meeting


• Monitor and ensure compliance with SLAs, performance metrics, and KPIs for all IT and

telecom services


• Coordinate with a number of relevant suppliers and service providers to ensure contractual

obligations are met, e.g. ConnectWise (RMM/PSA)


• Ensure the engineering teams are fully trained on all products and services with the necessary

accreditations if appropriate


• Manage existing and introduce relevant accreditations and certifications to support company

strategy, e.g. Cyber Essentials, Microsoft Certifications


• Ensure services comply with industry standards, regulations, and best practice.


• Ownership of the internal infrastructure and relevant DR plans


• Collaborate with senior leadership to align IT and Telecom strategies within the business

identifying areas for improvement or upgrade


Experience:


• 4+ years of experience in service management within the IT services industry


• Ideally degree qualified, relevant subject


• Proven track record in managing teams and projects


• Strong understanding of IT products and services particularly the Microsoft Suite


• Strong problem solving skills with an attention to detail


• Proficiency in CRM software and Microsoft Office Suite, ideally ConnectWise


• Excellent verbal and written communication skills, with the ability to liaise effectively with

both technical and non-technical stakeholders