Floor Manager

2 weeks ago


London London, UK, United Kingdom San Carlo Group Full time

Floor Manager - Cicchetti - Knightsbridge, London

Cicchetti Knightsbridge are hiring a Floor Manager

Our story

The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK - from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas - including Kuwait, Bangkok and Qatar and with new sites set to open in Bahrain, Dubai.

Colleague Benefits:

  • You will be joining, one of the world's leading family-owned companies - which means global opportunities
  • Delicious, healthy Meals whilst on duty - all free
  • 30% discount in our restaurants, for you and your friends & family
  • Gym discount scheme
  • Squadra - our very own people platform offering you free discounts and rewards at thousands of companies worldwide from groceries to holidays.
  • Support in training and continuing Professional development
  • Online development training with our San Carlo App 'lacademia'
  • Wagestream - giving you flexibility to access, track, build and better manage your pay.
  • Access to a confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and your family.
  • Free confidential counselling sessions to help with you and your families wellbeing
  • Free online health portal - giving you resources at your fingertips to help you reach your goals.
  • Access to Hapi-life - a platform to help you live your life healthier covering Mental, Financial, Social & Physical wellbeing.
  • Bring your friends and take part in our generous 'Refer a Friend' programme and earn up to 1000 per person

Key Responsibilities:

  • Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities.
  • Assist in the recruitment for new employees for the restaurant.
  • Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day.
  • Ensure delivery of high standard of service at all times.
  • Support employee performance and encourage to an acceptable standard.
  • Assist and support training and development of all employees.
  • Deal effectively with customer complaints

Required Qualifications & Experience:

  • 2 year's experience in a similar role
  • Team management experience
  • Excellent communication skills
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks
  • A proactive self-starter who can work independently with good judgement and minimal direction


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