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Waiter / Waitress - Kaso Rooftop Bar

2 months ago

East London, UK, United Kingdom One Hundred Shoreditch Full time

Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London

We are looking for a passionate and energetic Rooftop Waiter to join our dynamic team at Kaso. As a Rooftop Waiter, you will be responsible for providing an outstanding guest experience, from taking orders to serving drinks and food, while ensuring that our guests have a memorable time. If you thrive in a fast-paced environment, love engaging with people, and have a passion for hospitality, this could be the perfect role for you.

Key Responsibilities:

  • Provide exceptional service to all guests, ensuring their needs are met with a warm and friendly approach.

  • Accurately take and deliver food and drink orders, providing recommendations and upselling where appropriate.

  • Work closely with the bar and kitchen teams to ensure a smooth and efficient service.

  • Keep the rooftop area tidy and organised, setting up tables and clearing them efficiently while maintaining the bar's stylish presentation.

  • Stay up-to-date with the menu, daily specials, and cocktail offerings to answer any guest questions and enhance their experience.

  • Handle guest feedback professionally and promptly, resolving any issues to ensure a positive outcome.

Salary: £11.90 p/h plus tronc

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

  • Competitive annual salary
  • Guest experience including dinner and drinks
  • 6 complimentary nights a year at any Lore Group hotel
  • Lore Group Employee & Immediate Family Rates
  • Lore Group Friend and Family Rates
  • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
  • 50% discount in Lore Group restaurants and bars
  • Contribution towards Health Cash Plan
  • Life Assurance
  • Length of service incentives (additional holiday)
  • Bespoke training programmes
  • Free meals on duty
  • Incentives such as Ride-to-Work and season ticket loan
  • Quarterly employee award ceremony and company staff parties
  • Employee assistance programme

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