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Senior Operations Analyst

3 months ago

London UK, UK, United Kingdom Robert Half Full time

*******Global Operations Analyst*******


Robert Half is delighted to partner with a leading Investment Manager based in London to find their next Global Operations Analyst.


The successful candidate will be part of the companies London based Global Operations team which deals with a broad range of operational processes to service the Irish domiciled fund range. The role will provide the opportunity to work closely with the Business Development and Client Relationship teams around the globe; with colleagues from Shareholder Services and Vendor Management based in the US; and with the external service providers for the company's Irish domiciled funds. The successful candidate will develop an in-depth knowledge of the business's client onboarding processes and fund structures and be given the opportunity to assume increasing responsibilities overtime.


Main duties and responsibilities of the role:


  • Responsible for the operational aspects of funding new and existing investor accounts including working closely with the transfer agent and internal Compliance teams to set up new investor accounts;
  • Support Client Relationship Managers and Business Development teams by managing investor onboarding for institutional investors and providing information related to company's Irish domiciled funds;
  • Monitor and oversee upload of daily investor flows to ensure they are communicated timely to the investment teams liaising with the transfer agent as necessary;
  • Work closely with and monitor company's Irish domiciled fund service providers to ensure the highest quality service is being provided;
  • Oversee the fee reimbursement process for company's Irish domiciled funds and documentation of fee terms for investors;
  • Collaborate with team members to ensure a strong internal control environment is maintained, ensure that company's adheres to all related SOC1 controls and procedures are kept current;
  • Review audited financial statements and interim financial statements for the fund companies;
  • Prepare data based on investor activity for regulatory and internal reporting;
  • Manage updates to investor account information in CRM database;
  • Ad hoc tasks and projects, for example, manage the operational elements of the launch of new funds and enhancements to our processes and systems.


Skills, qualifications and experience:


  • 3-5 years of experience in the asset/wealth management industry.
  • Degree in Finance/Accounting preferred.
  • Strong attention to detail and organisational skills.
  • Excellent verbal and written communication skills. Demonstrated ability to effectively communicate with multiple internal and external counterparts to resolve operational issues with a client focused perspective.
  • Demonstrated knowledge of fund structures.
  • Experience in an onboarding or client service role with platform or wealth managers would be beneficial.
  • Proficiency with MS Excel (Macros) would be beneficial.
  • Proven ability to learn new concepts and systems quickly.
  • A willingness to take on new tasks while exhibiting a "can do" attitude.
  • Experience handling diverse situations and rapidly changing priorities intra-day.


Benefits: Competitive Salary £55k -£75k + bonus + company benefits

2 days in office and 3 days working from home.