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Administration Assistant

2 months ago

Birmingham UK, West Midlands, United Kingdom Metro Full time

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.


At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. We are proud to say we have been voted a Great Place to Work by our employees in recognition of the positive ethos we have created across all of our locations.


We are actively seeking a proactive, detail-oriented candidate who possesses exceptional communication and organisational skills to join our administration support team. If you have the required experience and skills, we invite you to apply and become an integral part of Metro's future.


Key Responsibilities


Data Integrity

  • Maintain and manage company mailing list (currently via Mailchimp) to ensure data is accurately held, regularly updated and maintained.
  • Monitor CRM data held on our system (Cargowise), follow up with stakeholders as necessary to ensure complete and accurate data is held and provide reports as required.


Meeting Support

  • Support with arranging and facilitating meetings including preparing agendas, distribute materials, and take minutes as required (internal and external).
  • Assist in the organisation of special events, conferences, and off-site meetings.


Travel Coordination

  • Arrange domestic travel logistics, including train tickets, accommodations and transportation.
  • Prepare detailed itineraries and travel packs for the Board and Directors as required.


Marketing and Merchandise

  • Assist in the planning and execution of marketing initiatives, including newsletters, social media campaigns, events, and promotions.
  • Collaborate with internal stakeholders to coordinate the creation and distribution of marketing materials.
  • Ensure company corporate presentations are kept up to date and amend as required.
  • Assist with Tender management, compiling response data and liaising with the Key Accounts team as required.
  • Support the Executive Assistant as required to manage merchandise inventory, orders, and customer inquiries.


Confidentiality

  • Handle sensitive and confidential information with the utmost discretion and professionalism.


Communication Liaison

  • Serve as a point of contact between the Directors and internal/external stakeholders when required.
  • Relay messages and instructions accurately and promptly.

Key Qualifications/Experience

  • Previous administration experience in an office environment.
  • Exceptional organisational and time-management skills.
  • Strong written and verbal communication abilities.
  • Proficiency in office software and calendar management tools.
  • Discretion and confidentiality in handling sensitive information.
  • Ability to work independently, prioritise tasks, and meet deadlines.
  • Excellent interpersonal skills and a professional demeanour.


Desired Experience

  • Bachelor's degree or relevant certification is a plus.
  • Ideal candidate will have previous experience in minute taking, database management and Adobe Creative Cloud (Acrobat Pro, Indesign, Photoshop etc).


Why choose Metro?

  • Competitive salary including a bonus which is paid twice a year
  • Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more.
  • Health cash plan.
  • Octopus Electric Vehicle car scheme.
  • Free parking.
  • Respectful working environment.
  • Plenty of opportunities for training and development