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ServiceNow Architect
4 weeks ago
Responsibilities
- Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances.
- Service Portal design, often in support of custom applications
- Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound
- Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation
- Experienced in defining coding standards, leading upgrades , health scans
- Prior experience in leading technical governance boards and solution reviews
- Ability to design end to end solutions to customer requirements
- Provide support of custom applications development and migration
- Support Virtual Agent configuration and development
- Experience in ServiceNow Mobile app development
- Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules
- Advanced knowledge of CSDM & CMDB
- Knowledge of integration Hub and flow designer is a MUST.
- Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA.
- Active CTA /CMA is mandatory
Requirements
- 8+ years of relevant experience with ServiceNow required
- At least 2 of the below required along with an Active CTA or CMA :
- CIS – ITSM certification preferred
- Certified Application Developer (ServiceNow) preferred
- CIS – Risk and Compliance certification preferred
- CIS – Human Resources certification preferred
- CIS – Risk and Compliance certification preferred
- CIS – CSM certification preferred
- CIS – Security Incident Response certification preferred
- CIS – Vulnerability Response certification preferred
- Thorough understanding of ITIL frameworks and ITIL Foundations certification preferred.
- Bachelor’s degree or equivalent combination of education and experience.
- Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
- Self-starter and innovator and willingness to lead.
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