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Service Desk Analyst

2 months ago


Farnborough UK, Hampshire, United Kingdom Opus Recruitment Solutions Full time

Service Desk Analyst with Dynamics 365 Experience


Are you ready to be part of something big? Our client, a household name in the UK, is embarking on an ambitious Dynamics 365 implementation as part of their ongoing growth strategy. This isn't just any company – it's a brand you know, a business that's expanding rapidly, and a team that's pushing the boundaries of what's possible with Microsoft technologies.


As they continue to grow and innovate, they're looking for a skilled Service Desk Analyst to join their dynamic IT team. This is your chance to work on exciting projects, support cutting-edge technologies, and make a real impact in a company that's making waves in their industry.


The Opportunity:


We're seeking a passionate and skilled Service Desk Analyst with Dynamics 365 experience to support our client's transformative journey. You'll be at the forefront of their digital evolution, providing crucial support during and after the Dynamics 365 implementation.


Requirements:


Proven experience in a service desk or IT support role

Strong knowledge of Dynamics 365 from a support perspective

Familiarity with O365, Windows operating systems, and other Microsoft services

Hands-on experience with laptop/PC configuration and setup

Basic understanding of Linux

Foundational knowledge of Cisco, Ubiquiti, and Aruba networking equipment

Excellent communication and customer service skills


Details:


3 days on-site work required in Farnborough