Engagement Manager
2 weeks ago
Location: Home-based with UK travel as required
Reports to: Head of Chartered Management Consultant
Salary: £37,950 plus excellent benefits
Closing Date: 13th August 2024
About the role:
Please note, this role is being offered as a fixed-term contract until July 2025
We have a great opportunity to join the Chartered Management Consultant (ChMC) team and help drive the ongoing scale up of this rapidly growing accreditation.
The Engagement Manager acts as the key operational point of contact for consulting firms engaged with the ChMC to support them in getting the best possible value from their relationship with CMI.
You'll be reporting directly into the Head of ChMC and working closely with a number of different teams across CMI
Responsibilities:
- To build and maintain relationships and business with our management consultancy firm partner organisations. To manage the operational relationship with consultancy firm partners - acting as primary point of contact for the delivery of the services included in the Chartered Management Consultant contracts we have with these partners
- To lead on the implementation of partner contracts and ongoing management to ensure engagement, to include:
- providing a point of contact and escalation for the partner across CMI
- collaborating effectively and championing the partner with key stakeholders across CMI
- developing, delivering and monitoring/reviewing engagement plans for partners within agreed service levels and ensuring partner uptake of contracted ChMC assessments
- delivering expert support, guidance and problem solving to the partner in collaboration across CMI
- To provide real value to the Partner relationships and to strive to improve customer service standards and delight our Partners, monitored through improving customer satisfaction and NPS
- To help to identify new opportunities and leverage relationships with partners to pass over to the relevant Business Development Manager
About you:
We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.
- We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of professionals, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that you do.
- You will be able to evidence where you have added value to partners and developed strong relationships across a range of industries and organisations
- Knowledge of CMI, our mission and the Chartered Management Consultant Award would be advantageous
- You will be comfortable working with stakeholders at all levels
- You will be agile, with a keen eye for detail and able to quickly contextualise and communicate complex information to a wide audience
Why CMI:
Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.
It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:
- Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work
- 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
- Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform
- Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+ and MPeople (Menopause) are open for anyone to join
- CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
- Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
- Socials - with an active social team, we have a book club, baking club, Pilates classes and regular team outings
- Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months
About us:
The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.
Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.
We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.
-
Regional Strategy and Engagement Manager
4 weeks ago
England,, UK, United Kingdom Aerospace Technology Institute Part timeRegional Strategy and Engagement ManagerPart-time applications will also be consideredLocationWe are flexible on working location, and encourage applications from candidates outside London and the South East. Regular travel across the UK will be expected and may be expected to attend our London or Cranfield office on average once per week.This is an exciting...
-
Internal Engagement Officer
4 weeks ago
England,, UK, United Kingdom NDA Part timeOur client is seeking a dynamic Internal Engagement Officer to join their team to support the organisation of major awards events and drive engagement. Hiring for difference locations: Bristol, Epsom, Sheffield, Derby, Warrington, Manchester, Whitehaven Contract: 6 monthsHours per week: 40 per week or part-time / flexibleHybrid working: 2-3 days in the...
-
Director Client Engagement
4 weeks ago
England,, UK, United Kingdom IBS Software Full timePosition Details Job location: Germany, UK or SwitzerlandJob Title: Director, Client EngagementEmployee Type: PermanentReport to: Vice President & Head of CDx Europe and AfricaDate of Joining: ASAPCompany Overview:IBS Software is a leading enterprise SaaS company specializing in the travel industry, particularly the aviation sector. Established in 1997 with...
-
Global Project Manager
6 days ago
England,, UK, United Kingdom Thrive IT Systems Ltd Full timeRole – PMLocation – UK 12 months fixed term hire- Will be sent to Riyadh on Deputation for the whole termBelow is the brief expectation from the Global Delivery Head of Oracle practice.The key for this role is to have end to end Program Management experience in large and complex Oracle Cloud implementations. The person should have spearheaded the...
-
Account Manager
1 month ago
England,, UK, United Kingdom Chronos Energy Full timeOur client is an independent developer of zero-carbon heat networks and advisor to Local Authorities building heat networks who have secured £220m in a dedicated fund to invest into heat networks with Europe's largest independent investor in district heating.We are looking for an Account Manager who has experience with B2B sales within the energy...
-
Relationship Manager
3 days ago
England,, UK, United Kingdom Chartered Management Institute Full timeLocation: Home-based with regular travel across the MidlandsReports to: Head of Employer & Partner Provider RelationshipsSalary: £45,000 plus excellent benefitsClosing Date: 27th September 2024About the role:Promoting the value of good management and leadership is a key growth area for CMI in line with our strategic objectives. We are looking to recruit an...
-
Content Marketing Manager
1 day ago
England,, UK, United Kingdom Prosperity Recruitment Full timeOur client, a leader in the industry, is searching for a talented and motivated Content Marketing Manager to join their dynamic marketing team based in Whittan, UK.This role is an exciting opportunity for someone who is passionate about content creation and eager to make a significant impact through engaging marketing strategies.What’s in it for...
-
Customer Success Manager
3 weeks ago
England,, UK, United Kingdom Coevolve Full timeCompany OverviewCoevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Providing services in more than 80 countries, enterprises entrust Coevolve to provide secure and reliable connectivity to wherever they operate,...
-
Valuations Manager
2 months ago
England,, UK, United Kingdom Warner Scott Recruitment Full timeWarner Scott are partnered with the Valuations Team of a mid-market professional services firm, and are looking to bring in a Manager. The firm have had fantastic growth over the last 12 months and are well positioned for further success as markets continue to look more promising. Key Responsibilities:Lead and manage multiple valuation engagements...
-
Senior Project Manager
6 days ago
England,, UK, United Kingdom HCLTech Full timeAs project lead you are responsible for the end-to-end project management, serving as primary executive point of contact and ensuring that the customer is satisfied with the quality and timely delivery of the project. You define and manage deliverables to plan goals for financial performance and you are able to manage complex changes. The project lead...
-
Product Manager
4 weeks ago
England,, UK, United Kingdom EMIS Full timeHere at EMIS, we have a truly exciting opportunity for two Product Managers to join our highly capable and talented EMIS-X product team on a permanent basis. This is an exciting time to join us as a business as we continue to grow. You will play a significant part in delivering the entire product lifecycle of our EMIS-X products that are shaping the next...
-
Tendering Manager
1 month ago
England,, UK, United Kingdom Consult Energy UK Full timeTENDERING MANAGER - UK - REMOTEI'm working with one of Europe's largest and most established Solar and BESS EPCs who've installed multiple GW's worth of renewable energy!They're currently looking for a new ICP Procurement Manager to help manage the tender process for ICP works.Key Responsibilities:Engaging with ICP subcontractors and the...
-
Programme Manager
6 days ago
England,, UK, United Kingdom Chartered Management Institute Full timeLocation: Flexible between home and our Corby & London officesReports to: Chief Technology OfficerSalary: £75,000 plus excellent benefitsClosing Date: 27th September 2024*Please note, this role is being offered as a 2 year fixed-term contract*About the role:We are looking for an experienced Programme Manager to organise and coordinate our internal...
-
Programme Manager
3 days ago
England,, UK, United Kingdom Chartered Management Institute Full timeLocation: Flexible between home and our Corby & London officesReports to: Chief Technology OfficerSalary: £75,000 plus excellent benefitsClosing Date: 27th September 2024About the role:We are looking for an experienced Programme Manager to organise and coordinate our internal transformation programme.You will provide guidance to teams and project managers...
-
Sales Marketing Manager
3 days ago
England,, UK, United Kingdom LNC Productions Full timeCompany Description LNC Productions is a creative video agency based in New York City, specializing in crafting compelling video content from concept to delivery. The company is committed to quality, client experience, and measurable results, creating videos that differentiate brands, engage audiences, and inspire action. Role Description This is a full-time...
-
Account Manager
1 month ago
England,, UK, United Kingdom Marks, part of SGS & Co Full timeMarks is a global brand design and experience agency, uniquely constructed to enable brands to win in an age of constant change. We enable our household name clients to get there first and best - empowering acceleration on a global scale. From vision-building to detailed execution, we enable brands to move faster and shift impact.We are currently looking for...
-
EV Project Manager
3 months ago
England,, UK, United Kingdom Piper Maddox Full timeWe are seeking an experienced EV (Electric Vehicle) Project Manager to oversee and manage the successful implementation of electric vehicle projects within our organization. The ideal candidate will possess a strong background in project management, preferably within the automotive or renewable energy sectors, and a deep understanding of electric vehicle...
-
Regional Partnerships Manager
2 weeks ago
England,, UK, United Kingdom Trust In SODA Part timeJob Title: Regional Partnerships Manager (London, Manchester, and Yorkshire)Location: RemoteSalary: £60K (£100k OTE) + Uncapped CommissionsA leading organization in the education and technology sector is seeking a talented Regional Partnerships Manager to join their growing team.The Role:As a Regional Partnerships Manager, you'll play a pivotal role in...
-
Project Manager
3 weeks ago
England,, UK, United Kingdom Broadgate Full timeWhat will you be doing day-to-day?Representing Finance as the main point of contact for the programme, taking responsibility for the plan deliveryEngaging the appropriate programme team members to actively seek to resolve open items for finance and treasury.Identifying risks and taking measures to prevent delays and budgetary constraintsManage and...
-
OT Security Senior Manager
1 month ago
England,, UK, United Kingdom Akkar Full timeOn behalf of a globally established provider of professional services, I'm hiring OT Security Talent for multiple positions including Senior Manager and Assistant Manager.If you're an OT Security Leader open to hearing about new opportunities, please do consider applying, and I'll reach out with the full description.Until then, here would be some...