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Head Bartender

2 months ago

Edinburgh EH, Edinburgh, United Kingdom Balmoral Hotel Full time

Why join us at Rocco Forte Hotels?

At Number One, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. We also like giving our Team Members the very best benefits such as:

  • 29 holidays pro-rata per year
  • Occupational pension scheme
  • Meals on duty
  • £25 per night/per room at any Rocco Forte Hotel
  • 50% discount on Food and Beverage
  • 25% discounts on Spa treatments & products in the Health Spa
  • Discounted laundry service
  • Learning and Development Opportunities
  • Recognition & Reward Scheme
  • Cycle to Work Scheme
  • Local Retailer Discounts
  • Employee Social Events
Head Bartender

Are you an innovative drinks specialist, passionate about fine wine, top-shelf spirits and cocktails? Excited about demonstrating your mixologist skills behind the bar of a world-leading luxury hotel? Then we invite you to join us as Head Bartender at Rocco Forte Hotels.

Heading up our talented team of bartenders, you will be responsible for delivering exceptional service to our discerning clientele, working alongside the Bar Manager to grow the stellar reputation of our bar.

You will be responsible for creating lasting memories for our guests by providing warm and exceptional experiences. Your key responsibilities will be:

In conjunction with bar management lead the bar team to design and deliver exceptional cocktail experiences.
Collaborate with management and team to create new, innovative and exciting themed cocktails to enhance the overall dining experience.
Maintain high standards of service, ensuring consistency and quality in every drink served.
Manage bar inventory to ensure that stock is replenished and controlled to ensure overall efficiency.
Supporting, training and acting as a role model to new members of the team whilst fostering a creativity culture and strive for excellence.
Ensuring all bartenders understand drinks specifications, timings and LQA/Forbes service standards.
Regular deliver reinforcement and correct coaching to ensure team reaches potential whilst creating a supportive culture.
Managing team and difficult guest situation to obtain a positive outcome.
Supervise overall team in the absence of manager and assistant bar manager to ensure all guest and team needs are met.

An expert in all things food and drink, well-versed in market-leading wine, spirits and beer, you will impart your knowledge to customers with infectious enthusiasm. Leading by example, you will also motivate your team to speak with authority and confidence about our drinks menu, developing their skills and guiding them to anticipate guests needs and surpass expectations. In turn, youll be given the support to develop your skills as a manager and drinks specialist.

You will have strong interpersonal and communication skills, a passion for hospitality and guest service. You will be able to work effectively on own but manage a small team to ensure guest receive the luxury service expected. You will have the ability to handle difficult situations with grace and problem solve effectively. You will have the drive for a commitment to excellence and a strong eye for detail.

The successful applicant will have previous experience in a similar high-end hospitality role and given the support to further develop your skills with us. You will be able to provide seamless five-star service through excellent communication, professionalism and discretion.

Ultimately, your insight, commitment and pride in your work will make you an integral part of the Rocco Forte family.

The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.


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