Customer Service Advisor
3 weeks ago
Job Title: Customer Service Advisor
Location: Central London
Salary: £30,000 per annum
Monday to Friday – Hybrid after 3 months
About the Role
Join a dynamic and innovative company in Central London as a Customer Service Advisor We’re seeking an enthusiastic professional to deliver exceptional service as the first point of contact for our customers. You'll handle inquiries across phone, email, and live chat, ensuring every customer has a positive experience with our brand.
Key Responsibilities
- Respond to customer inquiries promptly and professionally via phone, email, and live chat
- Resolve customer concerns efficiently while maintaining high service standards
- Accurately document all interactions and escalate unresolved issues to relevant teams
- Collaborate with colleagues to improve customer service practices
Comprehensive Benefits Package:
- 25 days holiday, plus 8 public/bank holidays.
- Commercial bonus scheme.
- Annual cost of living salary increase.
- 14 weeks full pay maternity leave, 2 weeks full pay paternity leave.
- Employee Assistance Program with a 24/7 mental health helpline and free counselling for you and your family.
- Paid Wednesday lunch.
- Breakout room with Netflix and Nintendo Switch.
About You
We’re looking for a proactive, solution-oriented individual with excellent communication skills and a passion for customer service. If you're ready to hit the ground running and thrive in a fast-paced environment, we’d love to hear from you
-
Senior Customer Service Advisor
3 weeks ago
London, UK, UK, United Kingdom Agent Provocateur Full timeAgent Provocateur is an iconic British lingerie, nightwear, accessories and beauty brand founded in 1994 with retail stores across North America, Europe and UK. We empower strong, sensual and independently minded individuals who are looking to reward themselves with products that reinforce their innate sense of confidence.We are currently recruiting for...
-
Customer Service Advisor
1 month ago
London,, UK, United Kingdom Chartered Insurance Institute Full time24K, HYBRID, LONDONIntroductionThe CII’s vision is that working together, as one united profession we will drive confidence in the power of professional standards.To achieve this vision, we are working to provide insightful leadership, relevant learning, and a valued membership proposition to maintain and grow an engaged membership.What we are looking...
-
Customer Service Advisor
2 weeks ago
London,, UK, United Kingdom Chartered Insurance Institute Full time24K, HYBRID, LONDONIntroductionThe CII’s vision is that working together, as one united profession we will drive confidence in the power of professional standards.To achieve this vision, we are working to provide insightful leadership, relevant learning, and a valued membership proposition to maintain and grow an engaged membership.What we are looking...
-
Customer Services Advisor
1 month ago
London,, UK, United Kingdom Young Living Essential Oils Full timeCustomer Services Advisor – Finnish Speaker (Remote)Young Living is a market leader in the product and sale of Essential Oils.As pioneers of the modern essential oils’ movement for more than 25 years, we have established and maintained the standard every step of the way. From our sustainable farming and sourcing practices to our cutting-edge research and...
-
Client Advisor
3 weeks ago
London, UK, UK, United Kingdom Zachary Daniels Full timeClient Advisor | Luxury Homeware | Up to £37,000 + BonusWe are keen to speak with individuals with a true passion for luxury retail and previous experience working within interiors or homeware, to join our client as a full time Client Advisor in their Sloane Street boutique.As a luxury Client Advisor you will be delivering exceptional customer service,...
-
Membership Services Advisor
3 weeks ago
London,, UK, United Kingdom Inspiring Interns & Graduates Full timeAre you looking to join a brilliant organisation that represents the medical and dental communities? Based in an iconic building at Canary Wharf, overlooking the Thames, our client is the first and oldest organisation of its kind in the world. They are a not-for-profit mutual membership organisation who exist solely to provide a service to their members who...
-
Danish Customer Service Advisor
2 months ago
London,, UK, United Kingdom GIMO Global Interactive Marketing Online Ltd Full timeAbout Us:GIMO is a silver award winner for 2021 Employee Centric Company at UK Employee Experience Awards (UKEXA) in London. Company was established in 2006, based in the Waterloo/Southwark area with circa 200 employees working for us in London, and an additional 450 employees working globally as part of the group. Focussing on mobile and online Poker,...
-
People Service Desk Advisor
3 weeks ago
London, UK, UK, United Kingdom Oasis Community Learning Full timePeople Service Desk Advisor It’s common knowledge that the very best teams are diverse. People with different skills and perspectives coming together and bringing their particular area of expertise. No one member is more important than the next – but to be successful, all need to share the same ambition. And our ambition is bold. We are in the enviable...
-
Head of Customer Service
6 days ago
London, UK, UK, United Kingdom Silver Forest Full timeOur client is a highly successful £multi-billion turnover retail and wholesale financial services provider. It is the UK market leader with 25% share.SUMMARYReporting to the Executive Board Chief Customer Officer, senior level role overseeing strategy, management and change of central and dispersed technology led contact centre teams.Circa £80 - 100k plus...
-
Sales and Customer Service Representative
1 month ago
London, UK, UK, United Kingdom SLS Recruitment Ltd Full timeSales and Customer Service Representative (No experience Required) - Immediate starts availableLooking for a role that will support you and develop your skills within customer facing environments?Fed up and want to start earning and gaining valuable experience?Looking for a new career?Based in the centre of London our clients well established company is...
-
People Advisor
3 weeks ago
London,, UK, United Kingdom HSJ Information Full timeWhy do we want you?We are seeking an experienced People Advisor who can provide expert guidance and support on a wide range of HR matters. The ideal candidate will have excellent communication skills, a talent for building strong relationships at all levels, and a solid background in employee relations, performance management, recruitment, and HR policy...
-
Financial Advisor
3 weeks ago
London,, UK, United Kingdom mbf Full timeJob Title: Financial AdvisorLocation: Fully Remote (UK-wide) with occasional travel to London (6-8 days/year)Salary: £60,000 basic + uncapped earnings (OTE Year 1: £100k-£150k)About the RoleMBF are currently recruiting on behalf of a leading International Investment Advisory Organisation that is looking to hire an ambitious Financial Advisor. This is a...
-
Patient Advisor
1 month ago
London,, UK, United Kingdom Optical Express Part timeJob Title: Patient AdvisorHours: Part Time & Full Time available (full time will have travel to South Woodford)Location: Canary WharfSalary: £27,000 Pro Rata + benefitsOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together,...
-
Patient Advisor
2 months ago
London,, UK, United Kingdom Optical Express Full timeJob Title: Patient AdvisorHours: Full time, 40 hours per weekLocation: London - White CitySalary: From £27,000 plus bonusOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for...
-
Client Advisor Central London
3 weeks ago
London,, UK, United Kingdom Bvlgari Full timeBulgari UK is looking for an experienced and enthusiastic Client Advisor for our Central London Boutiques specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to...
-
Customer Service Executive
3 weeks ago
London,, UK, United Kingdom Tom Dixon Studio Full timeCustomer Service Executive (Direct to Consumer)We are looking for a Customer Service Executive (D2C) to help deliver exceptional service at Tom Dixon, ensuring it is industry-leading and consistently exceeds expectations—from the moment a customer discovers our brand to long after they’ve made a purchase. This role reports to the Head of Ecommerce and...
-
Style Advisor
1 month ago
London,, UK, United Kingdom ME+EM Ltd Full timeJob Role: Style AdvisorReporting to: Store ManagerLocation: ME+EM, Marylebone, LondonContract type: Full Time, 37.5 Hours Per WeekAbout us:ME+EM is one of the UK’s fastest-growing luxury fashion brands. As a direct-to- consumer business we operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in...
-
Talent Acquisition Advisor
4 days ago
London,, UK, United Kingdom Career Legal Full timeMy client is a global law firm, with a genuine passion for supporting their people. They’re currently looking to hire a Talent Acquisition Advisor to join their London office, managing their lateral recruitment, on a permanent basis. The firm offers an excellent working environment and world-class support for staff to achieve their ambitions and goals.The...
-
Payroll Advisor
3 days ago
London,, UK, United Kingdom Clarity Recruiting Full timePayroll Advisor (System Implementation) - £30,000 - £35,000 - Hybrid London - 6 month FTCThe RoleWe are seeking a detail-oriented and proactive Payroll Advisor to join our dynamic HR team in a fast-paced UK retail environment. As a Payroll Advisor, you will be responsible for ensuring the accurate and timely processing of payroll for our retail employees,...
-
Aftercare Advisor
2 months ago
London,, UK, United Kingdom IRD Consultancy Full timeWorking within a friendly Aftercare Department based in a flagship boutique on Old Bond Street, the Aftercare Advisor role is both demanding and rewarding. You will meet with clients both face-to-face and over the phone to ensure that pre and post-sales needs are fully satisfied. You will ensure that client enquiries are responded to appropriately and within...