Insights Manager

2 weeks ago


Burton Upon Trent UK, UK, United Kingdom Punch Pubs & Co Full time

This individual will be a dynamic and analytical Retail Sales & Insight Manager. This role will be pivotal in driving sales performance and providing actionable insights to enhance our retail operations across our 1300 pubs. The ideal candidate will have a strong background in retail sales, data analysis, and customer insights, with a passion for the hospitality industry.


Sales Performance:

• Develop and implement sales strategies to achieve revenue targets.

• Monitor and analyse sales performance across all pubs, identifying trends and areas for improvement.

• Collaborate with regional managers to drive sales initiatives and promotions.


Customer Insights:

Gather and analyse customer data to understand behaviours, preferences, and trends.

• Provide actionable insights to improve customer experience and loyalty.

• Conduct market research to stay ahead of industry trends and competitor activities.


Data Analysis:

• Utilize data analytics tools to track and report on key performance indicators (KPIs).

• Present findings and recommendations to senior management.

• Ensure data integrity and accuracy in all reporting.


Pride in Our Stride:

• Work closely with marketing, operations, and finance teams to align strategies and objectives.

• Support the development of training programs for staff to enhance sales and customer service skills.

• Foster a culture of continuous improvement and innovation.


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