Salesforce Technical Architect

3 weeks ago

UK, UK, United Kingdom Savant Recruitment Experts Full time

We’re looking for a talented Salesforce Technical Architect, to be our hands-on, in-house Salesforce technical expert, responsible for ensuring our Salesforce implementation is developed to a high standard, is scalable, supportable, secure, performant and meets the needs of our customers and the business.

As our Salesforce Technical Architect, you’ll be working on a variety of different business functions and customer services. You’ll help us improve the foundational contact handling and omnichannel experience for customers and teams, as well as develop a range of different solutions that include, enabling the marketing, letting and sale of our homes, through to the ongoing management of homes and resident services. You’ll also be working on developing our property services, where we’ll be looking to create solutions that help us improve the management and safety of our homes, from compliance work to enabling customers to request and schedule repairs for their homes, powered by Salesforce’s business process and workforce management capabilities.

Main responsibilities:

  • You’ll be supporting multiple product teams to understand and translate salesforce solutions into technical specifications. You’ll provide the technical leadership, authority and governance to ensure solutions and technical specifications are achievable and are designed and developed to a high standard.
  • You’ll define and document technical solutions and architectural patterns, and enforce best practices and methodologies for configuration, coding, testing, deployment, and documentation, enabling development teams to implement solutions consistently well.
  • You'll play a hands-on role across product teams, carrying out the technical development of Salesforce core products, and ensuring a low code / no code approach is taken to achieve solutions. Where customed code is required, you’ll ensure Salesforce best practices when creating Lightning web components, Apex classes and triggers.
  • You’ll work closely with our in-house Salesforce team to develop their skills, carrying out development activities as required, including regular pair programming sessions and code reviews.
  • You’ll lead the rationale and requirements for any platform improvement work, including code refactoring and reengineering to ensure our implementation meets best practice guidelines, and is secure and scalable.
  • You’ll take responsibility for planning and carrying out Salesforce updates ensuring that significant changes impacting existing solutions are identified early planned for and managed as appropriate with the product and service leads.
  • The overall security of the platform and its data is a primary responsibility of your role. Supported by our data integration team, you’ll be responsible for making sure the Salesforce integrations are implemented securely and that the data that flows between Salesforce and integrated systems is understood and secure in transit. Supported by the Info Sec team, you’ll be responsible for carrying out regular security reviews of the platform, taking ownership of ongoing remediation work and implementing best practice guidance to ensure the platform remains secure.
  • You’ll take a proactive role working with other organisations in our sector to define and create shareable domain focussed Salesforce solutions, ensuring and influencing what the future of a modern housing association looks like using Salesforce.

What you'll need to succeed:

You …

  • are highly technical and confident providing technical leadership, management, and mentorship.
  • are effective and comfortable owning the responsibility for the technical implementation of a large-scale Salesforce implementation
  • have 8+ years of implementation experience, including development, across the full software development lifecycle.
  • have held an architect or senior developer role on multiple complex deployments.
  • have 4+ years of experience on the Lightning Platform with at least one of those in a lead role, implementing Salesforce applications and technologies.
  • have a broad range of Salesforce certifications, including Platform Developer and certified Technical Architect Certification (CTA601), or evidence of working towards the CTA certification
  • have advanced knowledge and experience developing Apex classes and triggers, Lightning Web Components and Visualforce
  • have advanced knowledge and experience of Salesforce CRM products and services, including Service Cloud, Experience Cloud, Sales Cloud & Pardot
  • have significant integrations experience, including custom API, data integrations (Informatica / MuleSoft), Outlook and CTI integrations.
  • have demonstrable experience and knowledge of cyber and data security best practices relevant to Salesforce, including Salesforce-specific security features, data encryption, data retention, backup and recovery and compliance regulations.
  • have experience developing object-oriented design patterns.
  • experience using GitHub and Salesforce DevOps Centre
  • are proficient in SQL, JavaScript & HTML

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