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Business and Process Analyst

1 month ago

London, UK, United Kingdom Infoplus Technologies UK Limited Full time

Role: Business and Process Analyst

Type: Contract Position

Location: London, UK (Hybrid)


Please Find Below JD:


  • Strong knowledge of BSS/OSS Systems and Solutions (Service Activation, Network Discovery & Reconciliation, Inventory, Service Assurance).
  • Knowledge of standard Telecoms Services (e.g., Ethernet Links, IP Connectivity).
  • Experience in OSS & Network Orchestration and Activation domain.
  • Understanding of API Design Requirements Capture.
  • Familiarity with product, service, network, and device models.(Highly desirable)
  • Proven track record of successful process or business improvement work, ideally in telecoms.
  • Ability to investigate, analyze, and document requirements using standard techniques.
  • Capable of managing ambiguity, risk, and changing project directions.
  • Attention to detail with a hands-on approach.
  • Expertise in creating end-to-end traceability and reviewing test cases, High-Level Designs (HLD), and processes.
  • Strong problem-solving and analytical skills.
  • Excellent presentation and communication skills.
  • Ability to work effectively under high pressure, making sound decisions involving confidential or sensitive matters.
  • Operational experience in delivering telecommunication services.
  • Experience in the Telecom/IT sector.
  • Familiarity with project tools like Azure DevOps and process modeling tools.
  • Experience in business analysis and process authoring tools (e.g., Nimbus, Visio).