Platform Integration Specialist– Observability

6 days ago


Luton UK, Bedfordshire, United Kingdom easyJet Full time

PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY

Luton/Hybrid


Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the UK’s largest airline, the fourth largest in Europe and the tenth largest in the world. Flying over 80 million passengers a year, we employ over 13,000 people. Its big-scale stuff and we’re still growing.


TEAM


The ITSO (IT Services and Airline Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet’s future growth plans and ambitions.


I&O Platforms are part of the ITSO organisation and form the backbone of easyJet's technology capabilities. They underpin nearly everything we do at easyJet. These platforms consist of:

  • Observability Platform – monitor end-to-end IT infrastructure, network, and application services.
  • Hosting Platform – provide application teams with technology environments (e.g., server, database, etc.) required to build and run IT solutions.
  • Connectivity Platform – connect devices to our IT services and to the internet.
  • Identity and Access Platform – provide employees with simple and secured access to IT services.
  • IT Common Tools Platform – provide IT leaders and teams tools to work efficiently (e.g., development and testing environments, etc.).


Each Platform is accountable for the end-to-end delivery of business outcomes and the Platform teams are expected to demonstrate a proactive work mindset in addressing easyJet’s priorities.


JOB PURPOSE


The Platform Integration Specialist is responsible for the effective execution of the service integration strategy and processes within the Observability Platform team, enabling trust, velocity, scalability, and efficiency of the platform services.


JOB ACCOUNTABILITIES


The Platform Integration Specialist is responsible for delivering the service integration services within their own Platform, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Platform (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products.

Primarily reporting to the Platform Lead for Observability, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution


1. Service Integration Management:

Oversee IT service management processes across platforms.

Key areas include:

Incident & Major Management, Problem Management, Service Continuity, Design, and Transition, Change and Capacity Management, Service Catalogue and Knowledge Management & Configuration Management:


2. Risk & Compliance Management

Manage asset, patch compliance, and disaster recovery planning to ensure platform integrity and compliance.


3. Strategy & Planning:

  • Align service integration strategies with platform objectives.
  • Assess service delivery issues and ensure smooth service transitions.


4. Value & Performance Management:

Monitor and enhance the value delivered by platform processes, supported by the Value and Performance team.


5. Leadership Management:

Collaborate with the Service Integration Lead and the Community of Practice to drive process improvements and feedback implementation


KEY SKILLS REQUIRED


  • Extensive experience within an IT department providing cross-functional IT management capabilities.
  • Experience in IT governance, including experience in policy definition and process improvements within a large or complex organisation.
  • Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams.
  • Understanding and experience in IT service management (ITSM) and Information Technology Infrastructure Library (ITIL).
  • Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience.
  • Planning & orchestration skills: planning across product and platform teams, roadmap creation, scheduling
  • Experience ensuring quality management incl. quality assurance, risk management and process improvement methodologies.
  • Data-savvy: strong data analysis skills.
  • Proven stakeholder needs’ analysis and stakeholder communication and management skills.
  • Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role.


***** Please note this role will have an on-call requirement for the successful candidate*****


What you’ll get in return

Competitive base salary

Up to 20% bonus

25 days holiday

BAYE, SAYE & Performance share schemes

7% pension

Life Insurance

Work Away Scheme

Flexible benefits package

Excellent staff travel benefits


About easyJet

At easyJet our aim is to make low-cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.

It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front-line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.

Apply

Complete your application on our careers site.

We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates



  • Luton, UK, Bedfordshire, United Kingdom McCarthy Recruitment Full time

    Job Title: Trade Marketing Specialist Location: Luton (with 20% domestic travel, occasional international)Salary: Competitive + Bonus Our client, a leading player in the consumer goods industry, is seeking an ambitious and skilled Trade Marketing Specialist to join their team. This is a fantastic opportunity for a marketing professional to bring their...


  • Luton, UK, Bedfordshire, United Kingdom easyJet Full time

    Portfolio Delivery Manager - Customer & CommercialLuton/HybridWhen it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft...


  • Luton, UK, Bedfordshire, United Kingdom easyJet Full time

    Portfolio Delivery Manager - OperationsLuton/HybridWhen it comes to innovation and achievement there are few organisations with a better track record. Join us and you’ll be able to play a big part in the success of our highly successful, fast-paced business that opens up Europe so people can exercise their get-up-and-go. With over 300 aircraft flying over...

  • Admission Officer

    2 months ago


    Luton, UK, Bedfordshire, United Kingdom Planet Education Networks Full time

    Company: Planet Education NetworksJob Title: Admission Officer & InterviewerLocation: ONSITE, Luton, UKSalary: £25K to £30K (Depending on work experience)Employment Type: Full Time, Monday to Friday (9:00am - 5:00pm)About Us:Planet Education Networks (PEN) is a network of universities, partners and affiliates. It is made up of 7 different companies, with...

  • Sales Administrator

    6 days ago


    Luton, UK, Bedfordshire, United Kingdom Cavendish Maine Full time

    The Company:A well established, market leading and extremely progressive and innovative manufacturer of high quality pet related healthcare products.The Role:Due to the unprecedented success of the online channel for this thriving business, I am privileged to be working on an exclusive basis for my client on the search for an experienced Sales...


  • Luton, UK, Bedfordshire, United Kingdom Connect2Employment Full time

    Our client is one of the UK’s busiest airports, carrying 16 million passengers in 2023. The airport is operated by a consortium of which the majority shareholder is AENA, the world’s largest airport operator, and InfraBridge, a specialist global investment manager. Airlines operating from here include easyJet, Wizz Air, Ryanair, TUI, FlyOne, SunExpress,...

  • IT Systems Engineer

    6 days ago


    Luton, UK, Bedfordshire, United Kingdom Lucid Connect Ltd Full time

    PLEASE NOTE: This role will require certain levels of Security Clearance. You will need to be based in the UK with full rights to work, and have been for 5 years or more. If not eligible, you will not be considered for this role.Role Overview:Lucid connect have partnered with a large aviation company to assist growth within their IT department. The IT team...

  • Maintenance - Luton

    2 months ago


    Luton, Bedfordshire, Bedfordshire, United Kingdom Mecca Bingo Full time

    Maintenance - LutonCompany DescriptionThis is a fantastic opportunity to come and be a part of Mecca in one of our venues.As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment.Join us now for the chance to be part of an amazing team and be responsible for providing...

  • CBT Team Leader

    2 months ago


    Luton, Bedfordshire, United Kingdom Turning Point Full time

    Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are...

  • ECT Teacher

    1 week ago


    Luton, Bedfordshire, United Kingdom Outcomes First Group Full time

    Job description At OFG, we work smarter so you can spend more time doing what makes you happy! How would you like to be paid for five days but only work four*? Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of...

  • Warehouse Supervisor

    2 months ago


    Bedford, UK, Bedfordshire, United Kingdom Vertiv Full time

    At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when...


  • Dunstable, UK, Bedfordshire, United Kingdom Certsure LLP Full time

    Are you a strategic thinker with a passion for building impactful relationships and driving change? Do you excel in stakeholder engagement and leadership? Certsure is seeking a Strategic Engagement Manager to shape our engagement strategy, influence key sectors, and foster high-performance collaboration across the business.We’re seeking someone who...


  • Luton, Luton, United Kingdom easyJet Airline Company PLC Full time

    Job Overview">At easyJet Airline Company PLC, we're seeking a talented Platform Integration Specialist - Observability to join our IT Services and Airline Operations team. As part of our delivery of trustworthy, scalable, and efficient IT infrastructure services critical for our future growth, this role will be key in ensuring platform integrity and...


  • Luton, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the...


  • Luton, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re...


  • Luton, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITYLuton/HybridInnovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the UK’s...


  • Luton, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITYLuton/HybridInnovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the UK’s...


  • Luton, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITYLuton/HybridInnovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the UK’s...


  • Luton, Bedfordshire, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the...


  • Luton, Bedfordshire, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the...


  • Luton, Luton, United Kingdom easyJet Full time

    About the RoleWe are seeking an experienced IT Infrastructure Specialist to join our Observability Platform team. This role involves managing asset, patch compliance, and disaster recovery planning to ensure platform integrity and compliance. You will work closely with the Service Integration Lead and the Community of Practice to drive process improvements...


  • Luton Airport, United Kingdom easyJet Full time

    **Platform Integration Specialist - Identity and Access Management** **Luton / Hybrid** **The role** The Platform Integration Specialist is responsible for the effective execution of the service integration strategy and processes within their own Platform, enabling trust, velocity, scalability, and efficiency of the platform services. The Platform...

  • Observability Expert

    4 weeks ago


    Luton, Luton, United Kingdom easyJet Full time

    The JobeasyJet is looking for an Observability Expert to join our ITSO organisation. As an Observability Expert, you will be responsible for managing asset, patch compliance, and disaster recovery planning to ensure platform integrity and compliance. You will also monitor and enhance the value delivered by platform processes, supported by the Value and...


  • Luton Airport, United Kingdom easyJet Full time

    Platform Integration Specialist (Connectivity) Luton / Hybrid The role I&O Platforms are part of the ITSO organisation and form the backbone of easyJet's technology capabilities. They underpin nearly everything we do at easyJet - from providing transparency on the state of our technology services to ensuring efficient and secure hosting of our data....


  • Chandler's Ford, UK, Eastleigh, United Kingdom Procode Full time

    Title: Observability Engineer Department: Procode IT Location: Remote / Chandlers Ford Salary: £61,590 - £69,452 + 15% Discretionary Bonus Scheme Are you an experienced Observability Engineer with in-depth experience in Datadog, Grafana, Splunk or similar, and looking for an exciting new challenge? If so, this could be the role for you! About us We are a...

  • Platform Specialist

    6 days ago


    UK, UK, United Kingdom Talent Full time

    Okta Specialist Remote£450-£500 per day outside IR35 I am working with a forward-thinking organisation seeking an experienced Okta Platform Engineer or Okta Specialist to lead their Identity and Access Management (IAM) initiatives. This is an exciting opportunity to work on cutting-edge projects, improving the security and efficiency of their...


  • Luton, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the...


  • Luton, Bedfordshire, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the...


  • Luton, Bedfordshire, United Kingdom easyJet Full time

    PLATFORM INTEGRATION SPECIALIST – OBSERVABILITY Luton/Hybrid Innovation is in easyJet’s DNA – since launching over 25 years ago, easyJet changed the way people fly to the present day where the airline leads the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for its passengers. We’re the...


  • Liverpool, UK, Merseyside, United Kingdom J. & J. Denholm Limited Full time

    Founded in 1866, The Denholm Group is a fifth-generation family business. To ensure the continued strength of the Group, each generation has carefully considered the longer-term view of the future. That is why today, The Denholm Group has purposefully evolved into four divisions: Shipping, Logistics, Seafoods and Industrial Services. Through this structure,...


  • Luton Airport, United Kingdom easyJet Full time

    **Product Integration Specialist** **Luton/Hybrid** The ITSO (IT Services and Airline Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet’s future growth plans and ambitions. The Workplace Products team is...

  • Platform Specialist

    2 months ago


    UK, UK, United Kingdom Ncounter Technology Recruitment Full time

    Platform Architect - ULLA global investment management firm, known for their scientific approach to systematic and quantitative trading have engaged Ncounter, to help find them an ultra-low latent Platform expert. As a technology focused company, they are reliant on scientific research, compute farms and cutting-edge low-latent infrastructure to keep them at...