System Test Analyst

Job Title: System Test Analyst

Department: Software Development

Location: Kingston Upon Thames

Contract Type: Permanent

Contracted Hours/Days: 37.5/5 days

About Us

At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in Europe, we've become a trusted ally for many police forces, local authorities, and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum.

Purpose

The successful candidate will be responsible for testing our camera hardware and software systems, ensuring they function seamlessly together. This includes running the system in suboptimal conditions to identify the limitations and the symptoms of failure.

This includes continuously performing various functional and non-functional tests on Reveal’s hardware and software products to ensure compliance and compatibility with different specifications and customer expectations.

The successful candidate will develop and execute automation tests to simulate the system performance under different loads of system usage and different network conditions.

Your Responsibilities

Camera Testing

• Testing many cameras in a typical usage scenario to ensure compliance with specifications.
• Test cameras recording capabilities against battery life.
• Test cameras various functionality against various settings and configurations.
• Test wireless camera capabilities on WIFI or via LTE under different network conditions.
• Test streaming from cameras in different environments under different network conditions.

Software Testing

• Test different functionality of Reveal’s DEMS 360 software to ensure compliance with specifications
• Test usage of DEMS 360 under different network conditions
• Test Reveal’s redactor software with different videos lengths and multiple concurrent users
• Perform cross-browser (Google Chrome and Edge) compatibility test

System (Camera/Software) Testing

• Test camera hardware and DEMS 360 together as a general user would use them
• Test uploading of files from cameras to DEMS 360 via PC, Smart Gateway, or wirelessly
• Perform compatibility testing of camera firmware with each relevant version of DEMS 360 in terms of encryption, file upload, settings and all other functionalities.

Scalability and Load Testing

• Perform load testing on uploading files from many cameras to DEMS 360.
• Perform load testing on DEMS 360 with hundreds of users uploading files, accessing DEMS 360 to search for, view and edit files.
• Perform load testing with many cameras wirelessly streaming or uploading to DEMS 360.
• Perform scalability and stress tests to find breaking points for the camera and DEMS 360.

Operation

• Work closely with Technical Account Managers team to understand the real life deployments of our customers.
• Work with customers to understand scalability issues of they system and how it performs under different load.
• Simulate different customer environments to measure how the system performs and measure the breaking points of the system.
• Work closely with Service Delivery Team and assist in troubleshooting system issues reported by clients, differentiating known issues from new issues.
• Support the Operations Team and Service Delivery Team with general queries around camera, software and overall system features, behaviour and performance.
• Reproduce and document any customer reported issues in the defect management tool, and report to Product Manager.

General

• Participate in daily team stand-ups and monthly sprint planning, providing estimates and progress updates.
• Keep the product team informed on the general status of the current build, highlighting performance concerns or system failures in testing.
• Participate in product design reviews to provide input on functional/non-functional requirements, system performance, or potential problems.
• Support the wider Software Development and Testing team in software testing, including both new features and regression testing.

Your Qualifications, Technical Skills and Experience

Essential

· Minimum 3 years’ experience as a System Tester or similar role.

· Experience in software testing methodologies and testing types.

· Experience in defining test scenarios, test cases, test matrices and text execution.

· Ability to understand technical specifications.

· Experience in Browser Compatibility testing.

· Experience in system performance testing with good appreciation of memory, CPU, network, and scalability.

· Experience in building and running automated load testing test suites.

· Experience of Agile & Scrum development environment.

· Working knowledge of test management software and SQL.

Ability to document and troubleshoot errors.

· Experience of reporting build health and maintaining bug backlog in TFS, Jira or similar.

· Excellent written and verbal communication skills.

Desirable

· Degree or equivalent in an IT/Engineering discipline.

Your Personal Skills and Attributes

· Demonstrates ability to work on multiple projects simultaneously.

· Excellent written and verbal communication skills.

· Ability to work independently but also as part of a team.

· High attention to detail.

· Analytical mind and problem-solving aptitude.

· Strong organizational skills.

Working at Reveal

Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you.

Your Benefits

• Private Medical Insurance: Your health matters, and we've got you covered.
• Birthday Off: Celebrate your day your way – it’s on us.
• Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday.
• Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family.
• Time for You: We value your personal time. That’s why we finish work at 2pm on Fridays.
• Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home.
• Pension: Plan for tomorrow with our pension scheme via NEST.

Our Green Initiatives

Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

We are committed to embracing diversity and building an inclusive culture where all employees are valued, respected and listened to. All applicants to Reveal will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.