Product Manager
1 month ago
Working hours: 35-hour week
The Opportunity
Our web experience team and current operational includes 18 product managers and SEO specialists, we deliver +300 optimization tests and improvement on the client's site in +15 European markets for a business exceeding 2B of revenues.
The clients website is one of the most heavily trafficked corporate websites in the world, and a primary interaction point for our customers. The B2B category is one of our core segment and priority for FY24 to accelerate business.
Our product management team in region is the extension of the global team to solve business problems, improve regional experiences, and understand the current B2B performance and customer journey. Your role is to create outstanding journeys for SMB and large organizations in EMEA.
Working in close partnership with fellow team members,you will drive the EMEA optimization roadmap for B2B customers from large organizations and enterprises aiming to accelerate the B2B business
in EMEA.
● We cover a vast diversity of optimization topics, from geo specific customisation optimization, to customer researches, funnel optimization, retention programs, to drive incremental revenue on an annual basis.
● The product manager will coordinate with global product managers on global testing roadmap and ensure EMEA can be part of global testing and support on local requirements.
● The product manager will support all EMEA testing programs to maximize their efficiency.
What you'll do
● Maintain overall EMEA Roadmap in Workfront, include global testing, and communicate updates.
● Drive the weekly Target experiences prioritisation, communicate weekly update on New tests launched.
● Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements.
● Communicate to EMEA client's site leadership quarterly statistics on team performance and delivery.
● Identify inconsistencies and redundancy, implement process improvements and drive and contribute to tools management, enhancements and governance.
● Continually evaluate existing processes and procedures and drive improvements
● Coordinate and run operational, project, and check-in meetings to monitor quarterly rollout in EMEA.
● Improve workflows, tool features and optimize data collection, establish governance and drive standardization
● Engage as needed with Product Managers and Testing team in preparation for backlog grooming and sprint planning .
● Create wikis on dedicated topics to facilitate access to all key information, dashboards, process, tests results and insights for new joiners.
What you need to succeed
● Bachelor's degree or equivalent experience
● 2-5 years of program/project management experience preferably with experience managing A/B testing and web optimization projects on large enterprise websites
● Strong analytical and problem-solving skills are crucial
● Hands on experience with Agile & project management methodologies
● Preferred experience with JIRA, Workfront, Roadmunk, Wiki and Sharepoint
● Solid understanding of Web technologies, including web content management systems
● Excellent business partner management and presentation skills
Desired Traits
● Driver – Take charge. Get things done. Proven track record in operating effectively and autonomous
Skills:
● Organised – A planner who brings order and resolve to a fast-paced environment with matrixed organisations
● Collaboration & Communication – Ability to work well with both technical and non-technical individuals up and down the org, capable of absorbing large amounts of information and the ability to distill it down to the essentials
● Quality – Attention to detail and a proven track record of successful delivery of complex global projects
● Flexible – Ability to juggle several projects and shift priorities as needed
● Creative – Exhibiting an innovative, forward-thinking approach to problem-solving
● High EQ – Ability to stay calm and collected, focus on solving problems. Strong communication, risk management and resolution skills. Ability to respectfully facilitate the successful resolution of issues
If this sounds like you, apply with a copy of your CV
The next steps will be shared with shortlisted candidates.
Thank you for taking the time to apply.
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