Head of Operational Transformation

2 weeks ago


London, UK, United Kingdom Michael James Associates Full time

Our client an Insurance company is looking for someone to join their team and drive/embed real change. As a permanent Head of Operational Transformation. The ideal candidate will have Artificial Intelligence and Insurance experience.



Key Requirements:

  • Leadership & Communication:
  • Clear Messaging: Convey vision, strategy, and objectives effectively across teams and stakeholders to promote unity and understanding.
  • Team Motivation: Encourage teams to adapt to new directions and work collaboratively towards shared goals.
  • Data-Driven Insight: Use data and analytics to inform decisions and evaluate the success of transformation projects.
  • Strategic Oversight: Maintain a high-level perspective to align initiatives with company objectives.
  • Project Coordination: Manage multiple projects concurrently, ensuring delivery within time and budget constraints.
  • Risk Mitigation: Identify potential challenges early and establish strategies to minimize impact on project outcomes.
  • Transformation Expertise: Familiarity with transformation processes and methodologies.
  • Change Management Skills: Skilled in guiding organizational change, including engaging stakeholders and facilitating smooth transitions.
  • Customer Focus: Prioritize enhancing customer experiences by understanding needs and refining processes accordingly.
  • Encouraging Innovation: Support a culture that values innovation and continuous improvement in products, services, and workflows.


Ideal:

-Insurance industry experience.

-AI Experience.



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