Salesforce Technical Consultant
1 month ago
TechOhana is thrilled to partner with a specialised boutique Salesforce consultancy to bring an exciting project to life in the telecommunications space. We are looking for a Salesforce Technical Consultant to join this high-impact initiative on a 6-month contract, providing cutting-edge solutions to enhance business performance and customer experience.
Rate: £500 per day (Outside IR35)
Location: Remote (Adhoc Travel to London)
What You’ll Be Doing: In this role, you will work closely with the end client’s internal teams to design, implement, and optimise Salesforce solutions across multiple clouds. You’ll play a key part in unlocking the full potential of Salesforce for this organisation, focusing particularly on Data Cloud, E&U Cloud, and Service Cloud Voice. Leveraging your technical expertise, you will:
- Deliver seamless Data Cloud implementations for real-time insights and analytics, helping the client leverage their data assets to drive business decisions.
- Utilise E&U Cloud to support the client’s industry-specific needs, tailoring solutions that enhance customer engagement and operational efficiency.
- Ideally, apply your skills in Service Cloud Voice to improve customer service capabilities through streamlined telephony integration and intelligent automation.
Experience Required:
- Familiarity with the unique needs and challenges within the telecommunications industry is a significant asset, particularly in enhancing customer support, field service, and operational scalability.
- Experience translating complex telecom business requirements into efficient Salesforce solutions that optimise customer and field service.
- Salesforce certifications relevant to the role (e.g., Salesforce Certified Data Architect, E&U Cloud Specialist) would be advantageous.
- Strong skills in Apex, Lightning Web Components (LWC), and Salesforce integrations for configuring and customising Salesforce to meet client needs.
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