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ServiceNow Administrator

4 months ago

Manchester UK, Greater Manchester, United Kingdom Fruition IT Full time

ServiceNow Administrator

Manchester 2x per week

£60,000 + 10% bonus + 10% pension

Would you be interested in exploring an opportunity with a leading player in the re-insurance space, currently on a journey to bring all their technology in-house? You will be joining a growing tech team and play an important role in helping shape and enhance their capabilities amongst their transition.

Key Responsibilities:

  • General Administration of the ServiceNow platform
  • Maintain business services and configuration item relationships in ServiceNow.
  • Support ServiceNow discovery tool for CMDB.
  • Work with business users to identify and refine business requirements and work flows.
  • ServiceNow platform configuration and customisation
  • Develop UI forms, fields, notifications, work flows and JavaScript server/client code.
  • Build reports, gauges, and home pages.
  • Maintain Service Level Agreement (SLA) and monitor SLA work flows.

Key Skills:

  • Experience in ServiceNow as a System Administrator or similar responsibility.
  • Ideally, a Certified ServiceNow Administrator.
  • Knowledge of LDAP/Active Directory a plus.
  • Experience in Java, JavaScript, Web Services, AJAX, XML. Web applications, networks, protocols and Email
  • Experience with IT Service Management, Service Desk and Change & Problem Management processes
  • TIL Foundation certification

For more information, please apply

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.