Director of Market Development

4 weeks ago


Norwich UK, Norfolk, United Kingdom Spencer - Richardson Full time

We have been retained by our client to manage the search for an exciting new role that has been created for a Director of Market Development.

You will be joining a nationwide security company with a revenue c£50million to take a concept and turn it into a reality.

Every year , they attend over 120,000 properties, providing 24-7 emergency response and fulfilment services, making the places where people live and work safe, secure and smart. We are looking for an experienced individual that can realise the opportunity of taking a B2B model to a B2C market.


The successful candidate will create a plan to bring the model to life, including a product range that incorporates the existing fleet, trades resource, and call centre, as well as the proposition and how to communicate the vision to the customer. Your plan will need to be end to end, what will the customer journey look like?

Success will see your plan be put into action and revenue growth through creating multiple transactions across the consumer market. This in turn will trigger further investment to resource where required and scale.


A really exciting opportunity if you love the thrill of a start up with the safety of a national brand.


Key responsibilities:

  • Create a plan on this new model, taking all key factors into consideration
  • Create and manage the implementation of the plan including operationally for approval and roll out
  • Setting the vision
  • Devise the multi channel marketing and communications plan, customer journey, and manage the website redesign project to bring the concept to life
  • Business Operations management
  • manage relationsips internally and externally with 3rd party suppliers
  • Effective delivery of all operational activities agreed within the plan
  • Ensure the new Trading business is fully integrated into the overall activities of the business
  • Prepare and present reports and data
  • Recruitment and training of resource where required


Key skills and Experience Required:

  • Knowledge and a proven track record in a similar role
  • Collaborative Leader
  • Calm and organised with the ability to work under pressure
  • Confident and effective communicator
  • Experience implementing a trading and product strategy through excellent collaboration
  • Experience of budgeting and financial management
  • Self motivated and results driven
  • Ability to problem solve and take initiative when required



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