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Office Support Assistant

2 weeks ago


Windsor UK, Windsor & Maidenhead, United Kingdom Clarke Recruitment Solutions Full time

We are looking for an office support assistant join this digital entertainment company. Working for a global company in their European HQ as part of the wider team.



The purpose of the Office Support Assistant is to provide technical and administrative support across the organisation. This varied role combines basic technical troubleshooting, and administrative coordination to ensure smooth business operations. You will support the facilities of the building so a flexible approach to work is key for success.


We are looking for someone who has solid administration skills, aware of technology, you do not need to come for a technical background but comfortable with basic technical support. Happy to be involved with facilities support to the building.


Facilities & Administrative Management

Coordinate facilities operations, including supplier management and maintenance scheduling

Oversee security protocols, health & safety compliance and fire safety measures

Process and track facilities-related approvals and expenditure

Provide administrative support to the Corporate Management Division leadership


IT Support & Technical Operations

Deliver first-line IT support, diagnosing and resolving technical issues for colleagues across the organisation

Manage IT equipment lifecycle, including setup and configuration for new starters and leavers

Oversee audio-visual systems and technical infrastructure in meeting spaces

Assist with website maintenance, updates and content management


Customer Service Support

Assist with escalated customer enquiries and complaint resolution

Manage TCG card replacement process

Support internal and external communications, including press release distribution

Maintain documentation and standard operating procedures


Knowledge, skills and experience:

  • Excellent and broad Administration & IT skills

Excellent communication skills

  • Attention to detail and ability to work unsupervised.
  • Good understand of current hardware specifications.


Benefits package:

Free car parking

22 days holiday per year in addition to bank holidays. Company closure over Christmas period

Healthcare cash plan

Private medical insurance

Life assurance scheme

Company pension

Office hours: 8am-4:30pm