Current jobs related to Quality Assurance Manager - London, UK - EML

  • Quality Assurance Manager

    1 month ago

    London,, UK, United Kingdom Complete Security Recruitment Full time

    Fire & Security Role: Are you a Quality Assurance Manager working with FRA Audits? Paying up to £42,472What can you expect as an employee: As part of our commitment to making the company a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports...

  • Quality Assurance Manager

    2 months ago

    London, UK, United Kingdom FP Global Full time

    QA Manager England, Remote. Are you someone who has a passion for providing Quality Assurance analysis of 1LoD processes and the Funds space? You will be responsible for managing a team that conducts QA reviews globally as well as providing training to the wider 1st Line team. Responsibilities Lead a small team responsible for the governance of 1LoD...

  • Quality Assurance Manager

    4 weeks ago

    London,, UK, United Kingdom Alexander Steele Recruitment Full time

    Here at Alexander Steele Recruitment we are working exclusively with an award winning, premium food manufacturer that supplies a wide range of quality products in to retailers, food service and B2B. Due to continued growth, the business is looking to appoint a Quality Manager at their facility in London.On offer:Salary is circa £40,000 + bonusEnhanced...

  • Senior Quality Assurance Manager

    7 days ago

    London,, UK, United Kingdom Macro Full time

    Senior Quality Assurance Manager Ref: VN054 London, UKThe OpportunityWe are seeking an experienced and detail-oriented Senior Quality Assurance Manager to join our dynamic team.As the Senior Quality Assurance Manager, you will act as our quality assurance lead to implement our management systems and drive process improvements of our quality, health, safety...

  • Quality Assurance Specialist

    2 weeks ago

    London , London , London , London, UK, United Kingdom RBW Consulting Full time

    Quality Assurance Specialist – East London Are you passionate about ensuring the highest standards in pharmaceutical quality? Join this growing team as a Quality Assurance Specialist, where you’ll play a crucial role in administering, monitoring, and completing the Pharmaceutical Quality System. Your expertise will help this pharmaceutical...

  • Audit Manager

    1 week ago

    London, UK, United Kingdom Paritas Recruitment - Audit Full time

    A leading banking group are looking to hire 2x Internal Audit Managers within their Quality Assurance team in London. Although previously Quality Assurance / Methodology experience is beneficial, the hiring manager wishes to speak to applicants with Financial Services Internal Audit experience who have a strong interest in this area. Hybrid working, 3 days a...

  • Quality Assurance Specialist

    4 weeks ago

    London,, UK, United Kingdom RBW Consulting Full time

    Quality Assurance Specialist – East LondonAre you passionate about ensuring the highest standards in pharmaceutical quality? Join this growing team as a Quality Assurance Specialist, where you’ll play a crucial role in administering, monitoring, and completing the Pharmaceutical Quality System. Your expertise will help this pharmaceutical business...

  • Quality Assurance Operations Manager

    1 month ago

    London,, UK, United Kingdom BioTalent Full time

    QA Operations Manager - LondonBioTalent is partnered with a biopharmaceutical leader that has a strong focus on gene therapy. The organisation is looking to hire a QA Operations Manager, with expertise across shop floor manufacturing.This role will provide the opportunity to:Quality Assurance Oversight: Lead a team responsible for ensuring manufacturing...

  • Credit Quality Assurance Manager – AVP

    1 week ago

    London, UK, United Kingdom Paritas Recruitment - Risk Full time

    Credit Quality Assurance Manager – AVP An international banking group is recruiting for an experienced Credit Management professional to join their team based in the City. This role requires in depth credit analysis experience gained in a corporate banking environment. The team assess credit quality across the banks entire EMEA portfolio, covering...

  • Quality Assurance Officer – Pharmaceuticals

    4 weeks ago

    London,, UK, United Kingdom CY Partners Full time

    Quality Assurance Officer – PharmaceuticalsLocation: North LondonContract: PermanentSalary: up to £28,000 + shift allowance + bonusShift Based (Mon-Fri)Do you have experience reviewing documentation compliant with Good Manufacturing Practice (GMP) / GxP?Would you like to work for a reputable scientific organisation, making a direct difference to...

  • Quality Assurance Tester

    7 days ago

    London,, UK, United Kingdom La Fosse Full time

    Manual Quality Assurance Tester - £65K - Hybrid - London La Fosse has partnered with a London-based law firm to recruit a Manual QA Tester. In this role, you will be key in ensuring the quality and reliability of the firm's products, platforms, and applications. You will be responsible for executing both automated and manual testing processes,...

  • Quality Assurance Manager

    4 weeks ago

    London,, UK, United Kingdom The Sterling Choice Full time

    Job Title: QA Manager- FOOD INDUSTRY EXPEREINCE IS ESSENTIALLocation: North West London*No sponsorship available* I am recruiting on behalf of a leading player in the food manufacturing industry, committed to delivering high-quality products while offering a supportive working environment.Looking to speak to QA Managers from, ideally, a chilled background,...

  • Quality Assurance Test Manager

    7 days ago

    London,, UK, United Kingdom Burns Sheehan Full time

    Testing & QA Manager | Up to £90,000 + 15% Bonus (London - 2/3 Days per Week) Tech stack – D365, Microsoft Azure, CI/CD, UAT, AgileHere at BurnsSheehan, we are working with a one of the UK’s leading providers of industrial and logistics warehousing, serving over 2,000 customers. Working underneath a World Leading Investment Management Company receiving...

  • Quality Assurance Assistant

    3 months ago

    London,, UK, United Kingdom dnata Catering UK Full time

    dnata catering UK is one of the leading providers of inflight services to the world’s airline customers. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all the UK’s major and regional airports. Our continual pursuit of innovation and excellence has secured the business of more than 80 of the industry’s...

  • Quality Assurance and Compliance Officer

    4 weeks ago

    London, UK, United Kingdom OUTWARD Part time

    About Outward Outward (Housing) is a vibrant and inclusive charity providing care, supported housing, respite breaks and community support services to more than 450 people with learning disabilities, autism or other support needs due to age, circumstance or disability. We have been operating successfully for over 45 years, are part of the Newlon Group and...

  • Quality Assurance Lead

    4 weeks ago

    London, UK, UK, United Kingdom Cornwallis Elt Full time

    QA Lead - £110,000 p/a – Permanent – London – Hybrid WorkingMy client is a leading global investment management business looking to hire a QA Lead to assist the Head of QA in leading a dynamic quality assurance function. This role is key to ensuring an effective testing framework is in place to manage and control system changes, ensuring confidence...

  • Quality Assurance Engineer

    1 month ago

    London,, UK, United Kingdom Burns Sheehan Full time

    QA Engineer (Manual & Automation) | Up to £65,000 + Bonus Location: Hybrid (2 days per week in Central London office with flexibility)About the Company:Here at BurnsSheehan, we are please to be partnering with an exciting, forward-thinking company within the Health-Tech industry as they look to revolutionise the medical industry. As they continue their...

  • Document Control and Quality Assurance Coordinator

    5 months ago

    London, UK, UK, United Kingdom Pixi Inc. Full time

    About the role:This role will support the head of regulatory on administrative duties related to documentation required for global registration. It will also encompass working with the PD Team and cross functional dept on quality assurance and reform projects as assigned by head of regulatory.Key Areas of Responsibility: Document ControlManage internal and...

  • Quality Manager

    2 months ago

    London,, UK, United Kingdom OMNES Education Full time

    OMNES Education in London (OELS)Located in the vibrant Marylebone area, OELS is seeking a motivated and highly organised new member to join our dynamic team of 12 employees. OELS welcomes approximately 1,500 students every year and offers programmes in Business Management, Engineering, Communications, and Political Science. We have historically acted as a...

  • Director of Quality Assurance

    2 days ago

    London,, UK, United Kingdom Barrington James Full time

    Job Title: Director of Quality (Hybrid)Location: Hybrid (London) Job Summary:We are seeking an experienced Director of Quality to lead our team of quality professionals in upholding excellence across all quality operations. Specialising in treatments for neurodegenerative diseases, our organisation is committed to maintaining the highest standards in GxP...

Quality Assurance Manager

2 months ago

London, UK, United Kingdom EML Full time

Role Title: QA Manager

Reports to: Chief Operations Officer

Location: London


About EML

EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.


As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence.


Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential.


What we are looking for

Are you passionate about risk management and compliance? Do you thrive in a dynamic, fast-paced environment? We are looking for a talented and experienced Risk Assurance Analyst to join our Risk and Compliance team.


As the Quality Assurance (QA) Manager in Operations, you will play a crucial role in ensuring that our operational processes are compliant, efficient, and effective.


You will lead the QA efforts for PEPs and Sanctions screening, Transaction Monitoring, KYC/KYB, Customer Services, and Complaints handling. Your primary responsibility will be to maintain and enhance the quality of our operations, ensuring regulatory compliance, mitigating risks, and continuously improving customer satisfaction.


What you’ll do

Quality Assurance Strategy:

  • Develop and implement a comprehensive QA strategy across operations, focusing on compliance with regulatory requirements, particularly in PEPs and Sanctions screening, Transaction Monitoring, KYC/KYB, Customer Services, and Complaints management.
  • Establish QA standards, procedures, and best practices that align with industry regulations and company policies.

PEPs and Sanctions Screening:

  • Perform the QA process for PEPs and Sanctions screening to ensure that all customer and business relationships are properly vetted according to the latest regulations.
  • Conduct regular audits and reviews of screening processes to identify areas for improvement and ensure the effectiveness of controls.

Transaction Monitoring:

  • Lead the QA efforts in transaction monitoring to ensure that suspicious activities are identified and reported accurately and promptly.
  • Collaborate with the Compliance and Risk teams to refine monitoring tools and techniques, ensuring alignment with regulatory requirements and industry standards.

KYC/KYB Processes:

  • Manage the QA of KYC (Know Your Customer) and KYB (Know Your Business) processes, ensuring that customer onboarding, verification, and ongoing monitoring are conducted with precision and compliance.
  • Perform regular reviews of KYC/KYB documentation and processes to ensure they meet regulatory standards and internal policies.

Customer Services:

  • Implement QA measures within customer service operations to ensure that customer interactions are handled professionally, efficiently, and in line with regulatory expectations.
  • Monitor customer feedback and complaints, using this data to drive continuous improvement in service quality.

Complaints Handling:

  • Perform the QA of the complaints handling process to ensure complaints are managed in a timely, fair, and compliant manner.
  • Analyse complaint trends and root causes to identify systemic issues and areas for improvement.

Collaboration:

  • Work closely with other departments including Compliance, Risk, Legal, IT, and Operations to ensure that QA processes are integrated and aligned with overall business goals.
  • Stay updated on the latest regulatory developments and ensure the QA team is prepared to meet new challenges.


What you’ll bring

  • Bachelor’s degree in business, Finance, Law, or a related field. Advanced degree or professional certification (e.g., CAMS, ICA) preferred.
  • Minimum of 5-7 years of experience in Quality Assurance within financial services, with a strong focus on regulatory compliance.
  • In-depth knowledge of PEPs and Sanctions screening, Transaction Monitoring, KYC/KYB processes, and regulatory requirements in the payments industry.
  • Proven experience in implementing QA frameworks in a regulatory environment.
  • Strong analytical skills and attention to detail, with the ability to identify trends, risks, and areas for improvement.
  • Excellent communication and leadership skills, with the ability to influence stakeholders at all levels.
  • Proficiency in relevant software and tools used in QA and compliance processes.


Key Competencies:

  • Regulatory Knowledge: Understanding of the regulatory environment affecting payments, particularly in relation to PEPs, sanctions, AML, and CFT.
  • Analytical Thinking: Ability to analyse complex data, identify patterns, and make informed decisions.
  • Attention to Detail: Precision in ensuring that processes and documentation meet the highest standards.


What you will be offered

  • 25 days annual leave plus 2 days for volunteering, plus your birthday off - Plus an additional Take5 days should you use all of your 25 days
  • Global business landscape that connects you with colleagues working throughout Australia, UK, North America and Europe
  • Hybrid working - Be empowered to work smarter, in a way that suits your lifestyle
  • 12 weeks paid parental leave
  • Paid professional memberships
  • Pension scheme
  • Short term bonus scheme
  • Company Health Scheme
  • Long term illness cover
  • Life Assurance (Death in Service) Cover
  • EAP
  • BenefitsHub


Company Culture and Values

Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential.


Company Structure

EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 480 employees throughout Australia, Europe, the UK, and America.


EEO Statement

Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential.


We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.